In This Issue
Industry Insight
Billing Industry Survey
Need a Laugh?
Message from Richard McFarlane
Meet Our Staff
Quick Links

Industry Insight: Devices Continue Quick Evolution
RIM pushes app development in the consumer space to compete with iPhones and Android-based devices. Apple extends its reach by offering the iPad to Verizon customers.  Meanwhile, Android is on track to generate $1b in mobile search and display revenue for Google.
Billing Industry Survey
Alliance recently surveyed billing industry executives on topics such as 4G rollouts, B/OSS plans, and more.  Email us today to request a copy of the results.
Need a Laugh?
Feeling overworked?  You're not alone!  Check out this humorous calculation that explains why you're the only one working.
Please contact us any time with questions, feedback, or just to exchange ideas about telecom industry issues.  You can reach us at 847-782-1500 or  For the latest information, visit us at


Richard McFarlane
Alliance Telecom Solutions
Message from Richard McFarlane, President

I have the most fun in my job when I get a chance to have an in-depth discussion with someone about a business issue they are working to solve.  After all, that is what we are in business to do.

None of us like to be "sold" which sometimes causes us to not share problems with people who can help.  We have created a program that we hope will give some comfort to sharing things with us.

Food-for-Thought is a no-cost opportunity to try us out.  Bring us an issue you are working on and we will provide lunch and a consultant to share information with your team.  Rather than sell you something, we want you to have the opportunity to buy something you feel will have value to you.

We have also done some interesting Webinars recently that are available on our website for download.  Topics have included planning for 4G and Leadership in Project Management.

We will be at 4G World next week and I am setting personal meetings with people who are attending the meeting.  If we have not connected and you would like to take our measure, please drop me a line.

Alliance is always interested in new solutions that may prove useful to our clients.  We find them at trade shows, in our clients, and sometimes we are approached directly by the vendor.  We have senior people within the company check out the offering and determine how it might fit for our clients.

A recent cloud based solution made me start to think about what that trend may mean for us and how fast it might be adopted.  I believe we will see many more cloud based solutions in our business in the next few years.  They will be adopted because they will be the next way to drive out cost.  The companies providing them may be established players in telecom, but I think there will be companies doing well that most of us have not heard of today.  What do you think?  Email me with your thoughts on how this concept is being used or will be used in your BSS and OSS architecture.

 Meet Our Staff: Palani Chellappan
Featured Consultant: Palani Chellappan, Lead Business Analyst
Palani has 10 years of telecom billing experience and has worked in IT for 15 years.

TT: How did you get into telecom?
PC: In the year 2000, I joined Amdocs Inc., which is one of the leading companies that offers software products, solutions and  services to the mobile communications companies. I joined as a senior developer and continued to work for their client Sprint in Production Support..
TT: What is your subject matter expertise and how did you develop your knowledge?
Telcom Billing is my expertise. I have specialized myself in Billing and Rating modules.  I do support and work on other modules like Product Catalogs and CRM modules. I have involved myself more on the conversion and migration projects. Currently, I provide subject matter expertise to the Development team and Production Support team at T-Mobile.  Starting as a billing developer I became curious to look in to other modules to learn more about the whole billing model and architecture. I had a passion for the data and that led me to work on the conversion and migration projects.
TT: What do you feel is the biggest contribution you've made to a client?
Training the client resources in India and working for the client was challenging, brain storming and fun.

TT: What is the most interesting project you've worked on?
PC: Local Number Portability has been my most interesting career opportunity to date.  I also had a great Service Oriented Architecture success for a system that delivered electronic flight charts to commercial pilots.

TT: What is your favorite city/country to work in?
Atlanta and Kansas in USA.

TT: What do you like best about working with Alliance? 
Alliance's undivided support and willingness to work with the clients makes a lot of difference. The Alliance team/staff is awesome and they never have any boundaries.

TT: What hobbies do you enjoy in your free time?
I love to play tennis and spend time with my kids.  I love to travel and explore.
To request Palani for your next project or to view his full profile, please visit
our web site.