In This Issue
CTIA WIRELESS Conference Coming Soon
Resource Corner
Industry Insight
Message from Dick McFarlane
Meet Our Staff
Quick Links

CTIA Wireless IT& Entertainment Coming Soon
Interested in learning more about wireless data applications, software development, network architecture and solutions?  Come to CTIA WIRELESS IT & Entertainment 2008 September 10-12 in San Francisco.  Register today.
Resource Corner
Curious about where fixed mobile voncergence is heading? Go to for articles, white papers, business news and more info on this hot topic.
Industry Insight

What are telecom CEOs naming as their biggest issues this year?  IBM Institute for Business Value reports that business model transformation and revenue growth are replacing cost reduction as a primary industry focus.  Business model changes may include: extending current capabilities to serve adjacent markets created by the convergence of IT, media and telecom; varying traditional revenue models based on subscriptions for pre-integrated telecom services; and altering the operational model of telecom carriers to improve collaboration with external partners. 

For more details, visit IBM Global Business Services

Reprinted with permission. Copyright IBM Corporation.
Please contact us at any time with questions, feedback, or just to exchange ideas about telecom industry issues.  You can reach us at 847-782-1500 or  For the latest information, visit us at

Dick McFarlane
Alliance Telecom Solutions
Message from Dick McFarlane, President
Ahh summer.  Vacations, barbeques, and for many of us, more time outside.

I spend my days happily glued to my phone and the computer and feel lucky every day that you enable this great job.  But I like my off-time as well.  I take every opportunity to dine alfresco, to work in our garden and enjoy active pursuits.  I firmly believe that changing environment and activities is the best way to keep your mental batteries charged.

I recently read an article by Christopher Rice who does a good job summarizing some views on vacations.  He covers the conundrum we face to disconnect.  Some choose none, some partial, and some total while on vacation.  You can read Chris' article by clicking here.

The big change I have seen during my 30 years in managing is that people used to arrange coverage by a peer or manager while they were gone.  The coverage was not to do the daily tasks, but to provide an escalation for items that needed a decision or action during their vacations.

This is not being done today.  I rarely reach a voice mail for a person on vacation with the name of the person who can handle issues.  Consider your colleagues, partners and yourself.  Create a process and a contact for yourself.

We are also interested in sharing your vacation tales.  Share your great experiences or just great stories.  Click here and e-mail your thoughts and pictures.  Tell us if we can publish the pictures when we share the tales.

Have a great summer.  I look forward to sharing it with you.

Meet Our Staff
CatTennieFeatured Consultant: Catherine "Cat" Tennie, Senior Project Manager

Cat has worked in telecom for 13 years and has extensive experience implementing and migrating billing systems around the world.

TT: How/when did you get into telecom?
CT: My telecom experience began with Sprint when I was hired into the Artificial Intelligence group.  Then I moved to a software/ hardware migration project for Sprint's supply division.  My next migration experience was with TM Cell in Malaysia were I worked on a billing system conversion. Since then I've worked on over ten migrations in Europe and the US.

TT: What is your subject matter expertise and how did you develop your knowledge in that area?
CT: Data migrations, process and systems analysis,  problem solving, and project management are my greatest strengths. I have a very analytical mind and that has come in handy over the years with data migrations and technical problem solving. For Project Management my expertise was gained through a couple of
training classes and lots and lots of experience. My Data migration expertise was also gained through experience.

TT: What do you feel is the biggest contribution you feel you've made to a client?
CT: One of my most challenging projects was on a very large project in the UK. There were numerous overall project challenges to overcome.  I served as Senior Business Analyst (BA) / Project Manager for a team of 18 BAs.  We worked through numerous road blocks and difficulties and met our goals and timeframes.  I had a great team of BAs and it was a lot of work but we had some fun along the way. My contribution was to keep the team focused and moving forward to meet the project's aggressive dates.

TT:  What is one of the most interesting projects you've worked on?
CT: Again, the UK project.  It was for a quad play company and I hadn't had any cable experience before that.  I'm always interested in learning new technologies.

TT: What is your favorite city/country to work in?
CT: I worked in Paris for awhile.  How can you go wrong living in Paris?

TT:  What do you like best about working with Alliance?
The support, the people and the benefits.

TT: What hobbies do you enjoy in your free time?
CT: I like to spend my free time writing, but I don't consider it a hobby.  It's more like my passion.

To request Cat for your next project or to view her full profile, visit