In This Issue
Billing World Conference Coming Soon
Resource Corner
Message from Dick McFarlane
Meet Our Staff
Quick Links

Billing World Conference Coming Soon
More than 1,100 business professionals will be in Chicago for the Billing & OSS World Conference and Expo.  This year's event takes place April 29-May 1 and it's not too late to register at  Attend sessions focused on service creation and delivery, service assurance and customer experience, revenue assurance, billing / payment processing, and B/OSS Transformation.  And be sure to stop by and see Alliance at Booth 320.  One lucky visitor will win a Garmin Nuvi GPS navigation device.  We'd love to talk about how we can help you navigate your roadmap to converged billing solutions.

Resource Corner
Looking for an easy way to stay up to date on telecom industry news?  Sign up for a free daily briefing provided by the United States Telecom Association. Just go to
Please contact us at any time with questions, feedback, or just to exchange ideas about telecom industry issues.  You can reach us at 847-782-1500 or  For the latest information, visit us at

Dick McFarlane
Alliance Telecom Solutions
Message from Dick McFarlane, President
Thanks for checking out our first issue of Telecom Talk.  Since 1994, Alliance has focused all our efforts on supporting both fixed and wireless service porviders in the execution of their strategic plans.  We have been and remain a tactical support company, providing experienced consultants who provide immediate value to our clients.   Telecom is our only business and our consultants average 12 years of industry experience.

From time to time, we hope this letter will provide you with helpful updates on our industry as well as our company.   Two significant industry meetings are coming up, wherein we will have a chance to discuss industry trends, meet our colleagues, and have a little fun.  We would like to facilitate and participate in all those endeavors.

One effort will be to use our position in the industry to facilitate discussions on issues that our clients share that may not translate to industry wide topics covered by CTIA.  We will talk more about this and seek your guidance as we move forward.

I look forward to seeing many of you at the various industry conferences we will be highlighting.  We will be exhibiting this year at Alliance's Billing World Booth; 320.  Please stop by and meet our team.

Call or email me any time to talk about how we can put our expertise in telecom to work for you.  You can reach me at 847-782-1500 or
Meet Our Staff
ParvezFeatured Consultant: Parvez Yusufji
Project Manager and online gaming master

Parvez has worked as a project manager for 15 years and in telecom for 10 years.  He joined Alliance in 2005, and each client served has extended the engagement because Parvez solves complex technical issues while creating sustainable business process for our clients.

TT: How/when did you get into telecom?
PY: I started in telecommunications in 1998 working for a small company making a Customer Care and Billing System.

TT: What is your subject matter expertise and how did you develop your knowledge in that area?
PY: I am well versed in most aspects of telecom including Customer Care, Billing, Sales Force Automation, Database Design, Networking, Switch level technologies, and how to juggle ferrets.  My strongest attribute is my ability to learn.  At each contract, I have learned the customer's systems at a deep technical level in a very short window.

TT: What do you feel is the biggest contribution you feel you've made to a client?
PY: For Sprint, I was able to diagram their architecture from switch to handset to care applications in order for them to launch 3G.  They still use the 135 pages of diagrams that I created almost five years ago.  For a recent wireless communications client, I provided the technical analysis and project management to resolve a problem of giving additional funds to customers. The solution reduced the client's exposure by over $2 million.

TT:  What is one of the most interesting projects you've worked on?
PY: All the projects on which I have worked have been very interesting.  The more complex the technical aspect the project, the more fun it is.  I think the most fun I had on a project was working on a new rapid testing tool for AT&T.  The tool touched almost every one of their systems.  I was responsible for the business requirements, the technical design, and the project management.  I was given nearly 100% discretion to create the tool as best I saw fit.  The team was able to create a tool that saved AT&T $10 million in the first year.

TT: What is your favorite city/country to work in?
PY: At this time, San Diego.  I have had the opportunity to travel quite a bit.  I enjoy new cities, new people, new projects.  Part of my nature (which makes me good at my profession) is my ability to assimilate very quickly.  So even though San Diego is my favorite, I like experiencing new cities and new clients.

TT: What do you like best about working with Alliance?
PY: The main reason I work for Alliance is my long standing relationship with Jerry Fimmano.  Jerry and I have worked together for several years and we have built up a strong degree of trust.  Jerry is representative of the good people working for Alliance.  Good people means a good company.

TT: What hobbies do you enjoy in your free time?
PY: I play as hard as I work.  Over the years, I have had every hobby ranging from sedate ones like chess to physically active ones like tennis.  I have participated actively in paintball, skydiving, dungeons and dragons, writing, martial arts, MMORPG computer games, tutoring, motorcycle riding, etc.  I'm always trying new hobbies and activities.

To request Parvez for your next project or to view his full profile, visit