The Golf Lab
December 4, 2008 
 Golf Lab Members Only Newsletter
 "MAP" and "Net Down" what's that all about?
In This Issue


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Greetings!

If you've been perplexed by the mystery of how golf clubs are marketed by the multi-national conglomerates that dominate the golf equipment industry, I'll help make sense of it - and provide some details about our December Sidewalk Sale coming up this Saturday - the 13th.

The golf equipment industry is in turmoil. The recent financial upheaval exacerbated the problem. Some venerable old names like MacGregor are in danger of going away forever. MacGregor just fired its President and the entire field sales force. The story "on the street" is that they're looking for a buyer. Greg Norman is not answering calls from the press. Niche producers - especially those with short lines of putters, wedges and irons are all hoping to be acquired by a giant. Designing and marketing golf clubs has always been a good way to make a small fortune. That is, if you start with a large fortune.

The golf selling season begins in late fall. That's when sales representatives from the big companies come around to their retailers (referred to as "doors") and negotiate "pre-book" orders. The target size of the order is prior year sales with an appropriate increase. The incentive to commit to a long lead time order is additional discounts and extended time to pay. If you pre-book a big enough order, you'll owe ten to twenty percent less and you won't have to pay for the merchandise you receive in January until June.

That's the big advantage in dealing with uber-rich multi-nationals - they finance your inventory investment. On a more subtle level, committing to large purchases makes less "open to buy" available for other companies - a great competitive advantage. Especially disadvantaged are those companies that need you to pay for your merchandise within normal 30 day terms.

That's good business. With orders in hand from all of their established accounts it's a simple matter to crank up the factories in China for a few months and build most of the golf clubs they'll need for the year in the most efficient and cheapest way possible. The multi-nationals can forecast their sales reliably and manage their production. It's a "win-win" - but only available to companies with nearly unlimited capital.

 "MAP" - Minimum Advertised Price
 

As a condition for opening a new account with a "door" - the retailer must agree to play by a stringent set of rules - to "level the playing field". The rules make sure that products are not de-valued in the marketplace by becoming a "loss leader". The first rule is MAP or Minimum Advertised Price. "Doors" agree that they will not advertise any product for less than the price designated as MAP. That price is set by the company. The penalty for breaking the rules is the threat that your account will be closed.

Advertising popular products for low prices is a powerful tool. When we advertised Titleist PRO V's for $29 per dozen for our Sidewalk Sale in October, we were rewarded with a parking lot full of shoppers half an hour early to take advantage of the bargain. That was an accident. It just so happened that we had some new Titleists lying around - as well as some Nike Platinums - and thought it would be better to set them free than let them get stale. But we learned our lesson - "loss leaders" work. For our Sidewalk Sale this Saturday, we'll have 20 dozen brand new Titleist Pro V's on sale for $29. A parking lot full of customers is a very desirable situation. Since we don't have an account with Titleist there is no risk of termination. All we had to do was buy our Titleists on eBay and be willing to lose a few dollars a dozen.

It's not likely that 20 dozen cheap Titleists at our Sidewalk sale is going to ruin Acushnet. But it's easy to understand that if the big box chain stores took advantage of the tactic - so that Titleists were routinely available below cost - it would make stocking and selling Titleists an unprofitable business for other retailers. Lack of profits kills any business. No fun. And that goes for more than just golf balls. No company wants their products to be the loss leader.

The heart of the problem is that selling golf equipment is not profitable. Initial markups average around 30% if you consider "street price" to be the actual selling price. That profit margin is unhealthy for all but the largest volume retailers. But even the "big box" stores don't always "make it up on volume". Golfsmith has been losing tens of millions a year for several years. Golf equipment distribution channels are flooded with low-cost Chinese-made products. Much of the excess finds its way to eBay. This morning there were over 50,000 lots of golf clubs for sale on eBay. That's an average day. Most models are available below wholesale cost. That gives you a clue about how much inventory is clogging the distribution channel.

That's why the big guys are worried. It's impossible to be successful if all of your customers go broke. "MAP" is one way to assure that the biggest don't suffocate the smallest. But suffocation might be a more humane death than starvation. MAP doesn't come with food stamps. So now you know why every time you read an ad in the newspaper or online for any top name brand golf equipment, the price is always the same.

 


 Restraint of Trade?
 

There are some skeptical industry observers who object to the concept of "minimum advertised price" as restraint of trade - namely "price fixing". The companies reply that they're not trying to control what their dealers actually sell the product for - just the price they advertise. If you go into a store and the proprietor receives an offer lower than the "MAP" he is free to accept it without breaching his agreement. Consequently, the price is not exactly "fixed".

The MAP Rule can be interpreted as an attempt by the multinational golf equipment manufacturers to try to extend the lifespan of their smaller dealers. Without MAP, the big box stores would have already crushed all of the smaller independents under the weight of their advertising budgets. Sometimes, "restraint of trade" might produce a fair outcome. The argument over this issue will inevitably continue for years.

 


 "Net Down" - the Ultimate Weapon
 

If you look at the golf equipment business as a fight to the death between the big guys and the little guys - this time I'm talking about manufacturers, not retailers - the neutron bomb in the business is the concept of "net down".

Take Nike as an example. At the beginning of the year, the signature Nike product was the "SQ Square driver - 5900". Way back in February 2008 when it first shipped, the 5900 carried a retail price tag of $599.95 equipped with an Aldila VS Proto shaft. It was never really expected to sell for that price. That was the high water mark for the Sumo 5900 with the "premium" shaft. The stock shaft was the Mitsubishi "Yellow Board" with a price tag of $499. But at the beginning of 2008, all of the major golf equipment companies had figured out that 2009 was going to be the year of the $399 driver - so that became MAP. The $499 price tag on day one looked like a discount. The "street price" was always $399. Either the VS Proto or the Yellow Board shaft came with the deal.

If the Nike Sumo 5900 was priced at wholesale to allow a 30% markup at $399 you can do the arithmetic. Dealers were paying something like $270 for each driver they brought in the "door". Most dealers made a little over 100 bucks for every Sumo 5900 they sold for $399 and that lasted until about July, 2008.

By July 2008 the Nike sales representatives polled their "doors" and tallied up the number of 5900's that were still in inventory. The number was too high. They decided that they needed to drop the price of the Sumo Square 5900's to $299 to make sure inventories were depleted. Word went out to their retail channel to count up all of the 5900's that were in stock and forward the number to Nike. In return, each "door" was credited for every driver still in stock to allow them to sell it for $299 and maintain a survivable profit margin. Credit is received in the form of more Sumo 5900's. That's "net down" - the retailer gets credit for the products still in inventory - paid with more inventory - "netting down" the cost so it can be sold at a lower price and still make a little profit.

The essence of big business is the "product year". Make a new product, launch it, sell it, close it out, tally the results and then go again for the next year. Today's multi national conglomerates operate in that mode. That was never the way the golf industry operated before - when it was a "mom and pop" business. In the old days a good design lasted for three or four years. If you didn't sell it this year, you could hold it over to sell next year. It's only been since the "go-go days" of the golf industry - the golden 1990's - when golf equipment started being marketed like fashion products. At the end of the season what doesn't sell goes to the liquidator.

It would be great if every new golf club design were better than every one that came before. If that happened, 18 cappers would be hitting 300 yard drives straight down the middle. Only a few new models ever make it into the "classic" category.

In November 2008, the Nike sales team polled the distribution channel once again and found that there were still too many 5900's in inventory. Time for another "net down". The official MAP price dropped again, this time to $199 - presumably cheap enough to flush all of those drivers that were $499 six months ago. D-Day for the last reduction just happens to be Friday, the 12th of December. At that point all Nike retailers will be free advertise and sell their 5900's for $199. It just so happens that this is an opportune time for our Sidewalk Sale.

All Nike 5900 drivers in stock (and special orders) will be available for $199 this Saturday at the Golf Lab Sidewalk Sale. That's a fabulous deal for a very good driver. The Nike 5000 Sumo drivers will also be available at the same price. The Sumo irons are getting a price cut as well. This information is not "advertising". It is a private communication between the Golf Lab and our proprietary customer list. Repeat: this is not advertising, this is private communication.

It's a little confusing to keep up with falling prices. The Sumo 5900 that cost $270 and sold for $399 at the beginning of the year was costing $130 and selling for $199 at the end of the year. With "net down" Nike was able to allow its retailers to continue to sell the 5900 for a small profit even as the selling price collapsed. "Net Down" is not unique to Nike. All of the major companies have similar programs to try to stabilize their distribution channels.

 


 Radioactive Fallout
 

So this sounds pretty good. If you bought a new Nike 5900 driver in March you had a great season with better drives to remember. That's the benefit of making your buying decision early, if you pick the right clubs, you get the advantage of time. How much is one more Low Gross Trophy worth? To me, it's priceless. I have no sympathy for our customers who bought their 5900's for $399 this year. They got more than their money's worth.

But next Saturday, bargain hunters who were willing to wait six months can save a cool $200 on their new Nike 5900. (That Low Gross prize wasn't a sure thing anyway). On Saturday, the Nike 5900 will be $199 at the Golf Lab - and at every other Nike retailer in the world. For a small up charge, we'll set your new driver up with the patented SST PURE system for a great incentive price and you can even get the shaft changed. We'll give you a free launch monitor test to see if we can squeeze a few more MPH out of your ball speed with a Balance-Certified Stabilizer. We can add a lot of "tweaks" without getting up to $399. The 5900 is a very good example of an exceptional value at our Sidewalk Sale.

But what about the smaller manufacturers that can't design, manufacture, sell and then close out a completely new product line every year? What about those who can't afford to give money back on purchases already made? There are some very good companies that deserve to survive. In the golf component industry KZG, SMT, and Infiniti come to mind. These are companies that need to sell a titanium driver head for $125 at wholesale, more or less, to stay in business. If a KZG, SMT or Infiniti dealer fits a titanium head to a good quality graphite shaft and puts the combination together with some fitting knowledge - the cost of the parts and time will vastly exceed the $199 selling price of the Nike Sumo 5900. $399 is probably a very fair price.

That presents a problem. The price conundrum defines the reason that I wrote this essay.

It's not all about price. Or, hopefully, it should not all be about price. Sometimes you should pay more.

If price becomes the common denominator, only the monster multi-national conglomerates will survive. That would be a horrible result. Creativity rarely thrives in corporate boardrooms. If there are no small-scale, independent entrepreneurs in the golf equipment industry, we all face infinite boredom. To me, it's the great little niche products from the dreamers that make the golf equipment industry interesting. We try to represent their interests at the Golf Lab.

If you want to cast your vote for the health of the industry, look beyond the price tag. $199 is an impossible price for any independent manufacturer to match. $199 is a clearance price, aimed at flushing the distribution channel of inventory that has to be liquidated before the executives can get their bonuses paid out. That's the same for all of the multi-national conglomerates. They need to close their books on the year - and that includes selling the remaining inventory below cost.

Go ahead and pick up a cheap OEM driver at the end of the selling season. It's just pennies on the dollar anyway. But save some money for the little guys.

 


 The "Little Guys" Need Your Money
 

Then, take a closer look at the companies that have been your friends over the years. MacGregor might be a lost cause, but you'll never regret owning a set of MacGregor Don White wedges shafted up with Aerotech 125 gram wedge shafts. (You could call that your Don White memorial set since he was fired by MacGregor along with the executives. Don White represents the heart and soul of MacGregor so when he goes, you can figure out what the bankers are thinking.)

Have another close look at KZG. This is a "component" company that is trying to reposition itself as the "Custom OEM". They will be the first company in that category if they make it stick. The KZG iron line is very worthy of your attention - forged in Japan - the same geography as the top of the market iron heads. If you're buying irons, KZG is worth the (extra) money.

Scratch Golf is another one of those great little boutique companies that deserves your support. They have worked hard to earn their following on the Nationwide Tour. The Scratch team is the most dedicated to tradition that I know - lead by certified golf nut Ari Techner. They pioneered intricate sole grinds on soft Japanese forged wedges to fit a player's style. You can see their influence in other lines that are introducing Scratch-style features. What is "wedge fitting" all about? Take a bag full of wedges and see what they do in the dirt and sand. You can check out every Scratch wedge with any shaft at the Golf Lab. Compare the performance and feel of Scratch against your current favorite.

When it comes to irons, there's only one that you can call the "very best". That's not for us to decide; it's the industry including guys like Tiger Woods that have chosen Miura as their iron head supplier. I don't usually make a big deal out of what irons Tiger is using, but his Miura connection goes all the way back to when he was working for Titleist in the early 90's. If you want to know how Miura irons feel you can check out a demo set from the Golf Lab. We require a fitting in advance so we don't waste your time but you can know exactly what we're talking about when we say the "Miura feel". If you're thinking about expensive golf clubs, there's no reason to buy before you try.

There are plenty of other reasons to plan on a visit to the Golf Lab on Saturday - come early if you want your box of $29 Titleist Pro V's. (LOL). Tomorrow we'll send out a detailed listing of the Sidewalk Sale items. If you don't make the Sidewalk Sale, don't despair. We're going to honor all of the advertised specials for as long as they last or until Christmas Eve. We'll be closed on Christmas Eve and the day after Christmas.

 


Call the Golf Lab for your free Club Balancing (650) 493-1770.

Seasons Greetings,

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