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Greetings!
We have our first guest editor in this edition of our weekly newsletter. We appreciate the contribution and do hope that you will enjoy the article by Candice Gottlieb-Clark, President of www.MediatingSolutions.com.
This forum is available to include articles relevant to computer users. Remember, this newsletter is read by many businesspeople in the Valley. Please send your article to cecile@ceocomputers.com.
Sincerely,
Jamshid Javidi, President, CEO Computer |
We are happy to have our first guest contribution - I hope you enjoy the article.
Email Contributes to Conflict. What can I do?
By Candice Gottlieb-Clark, President
www.MediatingSolutions.com
1. Say it clearly - Just this week a colleague and I exchanged emails about an event that we were both expected to attend. After confirming my plan to attend she checked with me, "Do you have the address of where the meeting is tomorrow?" I replied "Yes". Unfortunately I later learned that she did not have the address, and in fact missed the meeting. Saying it clearly, or in this case asking it clearly, could have easily resolved this issue.
2. Don't make assumptions - It's easy to jump to the wrong conclusions when you don't have the benefit of visual or auditory information. While email is convenient, it limits our ability to "read" a situation. For example, writing in all caps doesn't necessarily indicate yelling, and a delayed reply might be caused by a technological issue, not rudeness.
3. Consider the situation - Was that curt reply you just received sent via Blackberry? Was the sender of that muddled note out of town or responding at an odd hour? In our world of instant gratification we've become accustomed to giving and getting information almost immediately. The problem is that at times this leads to a hasty reply, an incomplete thought, or worse. Consider the other persons situation before you react, and clarify any concerns or issues right away.
4. Tell them how you feel - Forwards, chain letters, and other email nuisances are often sent by those we love the most. I've found that those who are new to email or who use it strictly for social purposes are the biggest offenders. Simply let these persons know that while you appreciate the sentiment, you don't have the time (or inclination) to read such emails, and that you'd like them to limit their correspondence in kind.
5. Find another way - Email is quick, but it creates barriers to our communication. It removes information that we need (such as tone of voice and information on the other persons environment), and replaces it with flat dialogue that is both cryptic and permanent. It's like taking a 3-dimensional object, changing it to a 2-dimensional one, and expecting the same product.
6. Whenever possible, address issues, clarify misunderstandings, and handle pertinent or time-sensitive information by phone or in-person. While it may seem more time-consuming to exchange information in this manner, it saves time and energy by greatly reducing the likelihood of any misunderstanding or problems developing.
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Physically Protecting Your Computer Your computer isn't useful to you if it is damaged. Therefore, it is essential to select and ensure a safe environment for your computer. This includes protecting it from environmental factors, power surges, and power outages.
Environmental Factors:
1. Sudden movements (such as a fall) can damage your computer or mobile device's internal components. Therefore, take special care in setting up your computer. Make sure that the computer sits on a flat, level surface, and carry your notebook (laptop) in a padded case to protect it should you drop it. If you do drop your computer or notebook, have it professionally tested to uncover any hidden damage.
2. Electronic components do not like excessive heat or excessive cold. Unfortunately, computers generate a lot of heat. This is why they contain a fan to cool their internal components. Make sure that you place your computer so that the fan's input vents (usually found on the rear of the sytem unit) are unblocked so that air can flow inside., Don't leave computing devices in a car during very hot or cold weather, as components can be damaged by extreme temperatures.
3. Naturally, a fan drawing air into a computer can also draw in dust and other particles, which can wreak havoc on your system. Therefore, keep the room in which your computer is located as clean as possible. Placing your computer in the workshop where you do woodworking and generate sawdust would obviously be a poor choice. Even in a clean room, the fan ducts on your compuater can become packed with dust, so vacuum it periodically to keep a clear airflow into your computer. Pay special attention to the fan if your computer is sitting on carpet.
4. Because food crumbs and liquid can damage keyboards and other computer components, consume food and beverages away from your computer to avoid food-related damage.
Power Surges
Power surges occur when electrical current is supplied in excess of normal voltage (120 volts in the United States). Old or faulty wiring, downed power lines, malfunctions at electric company substations, and lightning strikes can all cause power surges. Surge protectors are devices that protect your computer against power surges. To use a surge protector, you simply plug your electrical devices into the outlets of the surge protector, which in turn plugs into the wall.
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Information obtained from Technology in Action, Fifth Edition, Alan
Evans, Kendall Martin, and Mary Anne Poatsy p. 361
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I hope you enjoy reading the weekly newsletter and will contribute to future issues.
Sincerely,
Cecile Bendavid
CEO Computers, Inc. |
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