Where is Jan?
These workshops and speaking engagements are all private client engagements. At this time, Jan Dwyer Bang doesn't offer seminars to the public, but if you are interested in inviting Jan to your organization, please contact her office at Jan@JanDwyerBang.com.
Jo Simmons is Jan's assistant and she can talk with you about special pricing packages for your engagement. jo@simmonsvirtualassistant.com.
November
10 - Puyallup, WA
16- Puyallup, WA
16 - Tacoma, WA
17 - Tukwila, WA
18 - Puyallup, WA 30 - Tacoma, WA
December
8-9 - Olympia, WA
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Book Jan
Invite Jan to your company, agency, conference or organization.
To find out more information about Jan Dwyer Bang and what services she provides, click here. | | New Products
Real World Career Development Strategies that Work
Where she has written a chapter on finding and living your passion. If you are wondering how to know for sure if the life that you are living is the right one for you, based on your passion, be sure to read her chapter. This chapter will help you find and live your passion.
The book is also chock-full of practical career strategies from 11 other experts.
Buy by clicking here.
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Reprint Information
All Articles (C) 2006-2011 Jan Dwyer Bang. All rights reserved.
Portions of this newsletter may be reprinted in your organization or association newsletter, provided the following credit line is present:
"© 2011 Jan Dwyer Bang, president of Boundless Results, is an expert on customer service, communication skills, and leadership. She delivers workshops, key notes and provides consulting and career coaching. Contact her at 253-891-1609 or at Jan@JanDwyerBang.com. Or feel free to visit her website at: www.JanDwyerBang.com."
The link to Jan Dwyer Bang's website must be active.
Contact & Subscriber Information
Jan Dwyer Bang
Jan@JanDwyerBang.com
www.JanDwyerBang.com
PO Box 1914
Sumner, WA 98390
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Jan Dwyer Bang, founder of Boundless Results, helps clients make great leaps in the areas of customer service, communication skills, leadership, and career development and her speeches and training sessions help employees achieve breakthroughs in service culture and personal leadership.
Jan has a University of Chicago MBA and hands-on experience in Fortune 500, small business, and non-profit organizations. Her clients include Boeing, Starbucks, Weyerhaeuser, Getty Images, Medtronic Physio-Control, Seattle's Union Gospel Mission, the State of Washington, and Los Angeles County.
She has been an active member of the National Speakers Association (NSA) since 1995 and served as the President of the Northwest chapter of NSA from 2005-2006.
Jan is a Certified Speaking Professional (CSP), a designation earned by less than 10% of the speaking professionals. Only 208 women in the world hold the Certified Speaking Professional designation!
You can reach Jan at: 253-891-1609, at Jan@JanDwyerBang.com or learn more by visiting her website at http://www.JanDwyerBang.com.
| |  Message from Jan Dwyer Bang
Boundless greetings to you during this Fall Season! Happy Thanksgiving! If you can believe it, this is my 1st edition for 2011! One of the goals I had for this month was to finally get this edition out - and here it is! I can tell you all sort of reasons why my editions for 2011 are so spotty - but the main thing is that I'm back in the saddle. What about you? Perhaps you are feeling good about what you set out to do in the beginning of 2011 - or perhaps like me, you feel like you need to "get back in the saddle." Here's the encouragement - the saddle is there, reachable - do-able - one step at a time. In fact, this edition is focused on small, do-able actions you can take to help you reach 2011 feeling good about what you accomplished and excited for your future!
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News Flash!
Everything DiSC® Work of Leaders™ Introductory Offer
 I'm writing to let you know about an exciting opportunity-Inscape Publishing recently released Everything DiSC® Work of Leaders™ and has a fabulous introductory offer that I want to pass along to you.
Based on best practices, Everything DiSC Work of Leaders connects to real-world demands, generating powerful conversations that provide a clear path for action. Using the framework of Vision, Alignment, and Execution, Work of Leaders encourages leaders to understand their own leadership behaviors and how they impact their effectiveness.
The introductory offer: If ten leaders in your organization complete the all-new Work of Leaders profile - the cost is $83.75 each, and you'll get a free Everything DiSC Work of Leaders Facilitation Kit! (Yes, it's that easy.)
In addition to the free facilitation kit-retail value $995-I'll provide you with a pre-release version of the facilitation materials for you to use until your free kit is ready later this year.
This introductory offer is only available for a limited time, so I would be happy to talk with you about next steps.
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New Product Flash!
In October, I had the privilege of serving as one of the concurrent session presenters for the Washington State Employees Credit Union's (WSECU) annual meeting. I was amazed by the positive enthusiasm, employee recognition, and engaged and motivated employees and leaders. Truly, this is an organization that has been able to create and maintain a highly effective service culture. What about your organization's service culture? I have created a new assessment that will help your organization assess your strengths and gaps in your service culture. I've spoken on "Creating a Service culture" for organizations, non profits and small businesses for years (and recently my article entitled, "A Service Culture" was printed in the fall 2011, Outcomes Magazine, the Magazine of Christian Leadership Alliance).
This new service assessment will be launched on my website in December and you can go to my website at www.JanDwyerBang.com/Products to find more information.
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Moving Forward Despite the Setbacks
I can get overwhelmed with the myriad of things that are on my to-do list. I bet you can too. I've got things that take a few minutes to get done, several hours to complete, and whole days to finish. Some of these items would fall into single doable actions, (i.e. getting back to a customer about a quick question); others of these items would fall into project work (i.e. going through boxes in my garage and getting rid of old materials). Unfortunately, those things I have deemed "project work" - can keep getting put on the back burner because I perceive them to take a long time to complete. Here are a few ideas I am implementing to help me move forward in my "to do's':
1. New York City-based time-management expert Julie Morgenstern, author of Never Check E-mail in the Morning, And Other Unexpected Strategies for Making Your Work Life Work, suggests planning a "three-day arc" that enables you to plan your time, meetings, and to do's that allows room for emergencies or surprises that inevitably arise in our work day. It's a great resource.
2. I break my to-do list into 4 quadrants (Work/personal/Calls/Other). Taking a few moments to think about "high value activities" that need to get done that day can be a time saver and effective for assuring that important things get done.
3. Take the time to organize! Being organized is great - you can easily find what you need. Getting organized can be tedious. Try a 30-minute timer to get through one bit at a time.
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Boundless Boosters for your Business
What do kangaroos and successful people have in common? Neither can go backwards. Sure we all have our moments, hours, even days when things seem to be going backwards - whether it is a rejection from one of our best customers, a communication misunderstanding that is causing havoc in our relationship, or a bad business decision. But we always have the choice to move forward.
Here are three "boundless boosters" designed to leap you forward in the area of end of year cleaning:
 Compare your achievements with your goals -
How have you met or exceeded what you set out to do? With the remaining time in the year, what can you realistically get done that will make the most significant difference in your busies? Your relationships? Your family?
Are you GROWing? -
As you reflect upon 2011, assess how you grew in these areas: intellectually (what books did you read?), financially (what did you learn about your finances?); relationally (what relationships did you learn the most from?), and professionally? (What did you learn in your professional field?)
As you assess your growth in these areas - you can discover what you would like to focus on in the next year.
Also GROW is a great way to remember how to achieve what you desire:
G = Goal (Write your goal down)
R = Resources (What resources do you need?)
O = Obstacles (What obstacles do you anticipate? How do you overcome those obstacles?)
W = Win (Are you taking time to celebrate your Win's?)
Schedule time away -
I said it last year - and I say it again this Fall - this is the perfect time to schedule a day (or a weekend) away where you review your last year and plan for the new year. Many people do this in the month of January - an ideal time to create goals (not resolutions) and move forward with your dreams!
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If you received value from this newsletter, please forward it to your colleagues so they can subscribe.
Jan Dwyer Bang, MBA, CSP
Boundless Results |
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