| Where is Jan?
These workshops and speaking engagements are all private client engagements. At this time, Jan Dwyer Bang doesn't offer seminars to the public, but if you are interested in inviting Jan to your organization, please contact her office at jo@JanDwyerBang.com.
Jo Simmons is Jan's assistant and she can talk with you about special pricing packages for your engagement.
April
10 - John & Jan's 6 month anniversary
17-22 - San Diego, CA
23-24 - Long Beach, CA
May
11-12 - Olympia, WA
13-15 - Benson, MN
19-20 - Salt Lake City, UT
June
14-16 - Olympia, WA
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Book Jan
Invite Jan to your company, agency, conference or organization.
To find out more information about Jan Dwyer Bang and what services she provides, click here. |
| New Products
Real World Career Development Strategies that Work
Where she has written a chapter on finding and living your passion. If you are wondering how to know for sure if the life that you are living is the right one for you, based on your passion, be sure to read her chapter. This chapter will help you find and live your passion.
The book is also chock-full of practical career strategies from 11 other experts.
Buy by clicking here. |
Reprint Information
© 2010 Jan Dwyer Bang, MBA.
All
rights reserved. Portions of this newsletter may be reprinted in your
organization or association newsletter, provided the following credit line is present:
"© 2010 Jan Dwyer Bang. Jan, president of Boundless Results, is
an expert on customer service, communication skills, and leadership. She delivers workshops, key notes and
provides consulting and career coaching. Contact her at 253-891-1609 or at
Jan@JanDwyerBang.com. Or feel free to visit
her website at:
www.JanDwyerBang.com."
The link to Jan Dwyer Bang's website must be active.
Contact & Subscriber Information
Jan Dwyer Bang
Jan@JanDwyerBang.com
www.JanDwyerBang.com
PO Box 1914
Sumner, WA 98390
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Jan Dwyer Bang, founder of Boundless Results, helps clients make great leaps in the areas of customer service, communication skills, leadership, and career development and her speeches and training sessions help employees achieve breakthroughs in service culture and personal leadership.
Jan has a University of Chicago MBA and hands-on experience in Fortune 500, small business, and non-profit organizations. Her clients include Boeing, Starbucks, Weyerhaeuser, Getty Images, Medtronic Physio-Control, Seattle's Union Gospel Mission, the State of Washington, and Los Angeles County.
She has been an active member of the National Speakers Association (NSA) since 1995 and served as the President of the Northwest chapter of NSA from 2005-2006.
Jan is a Certified Speaking Professional (CSP), a designation earned by less than 10% of the speaking professionals. Only 208 women in the world hold the Certified Speaking Professional designation!
You can reach Jan at: 253-891-1609, at Jan@JanDwyerBang.com or learn more by visiting her website at http://www.JanDwyerBang.com.
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Message from Jan Dwyer Bang
Happy spring! It is hard to believe that in many parts of the country, the sun is out, the birds are singing, and many of our gardens are starting to flourish with the beauty of a plethora of colors and plant life. I don't know what you first think of when spring arrives on your doorstep. Many years my first response is to do some sort of "spring cleaning" - throwing out the old to make room for the new. Having recently married, my husband and I have been engaged in a sort of cleaning as we successfully merge together two households and indeed one of my goals for this spring season is to successfully go through box after box in our garage - throwing out out-dated training material to make space for the new. This edition is focused on how we can apply the concept of spring cleaning to our business and professional lives.
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| News Flash!
As many of you know, my new website at www.JanDwyerBang .com was launched and I have a new BLOG site - at www.BoundlessResults.com. This BLOG provides short practical nuggets of insights specifically in the areas of service culture and personal leadership
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Making Room for What Works
I just talked with a colleague whose boss is making her life, and the life of her teammates, intolerable. We've all been there - haven't we? Maybe it isn't a boss but perhaps it is a co-worker, project team member, or someone in our personal life that rubs us the wrong way and simply makes our lives miserable. As we think of Spring Cleaning, let's talk about some of the ways we can "clean out" some of our attitudes that can be contributing to the situation. Here are some ways we can clear the way to making things work:
· Be aware of our own negative filters. When we have a problem with someone else, it is very easy to immediately go to the negative when something happens. We see a behavior or even observe an action and we find ourselves assuming the negative - even when we rarely know the "whole story." Next time something happens with our "problem person" - step back and see the situation with fresh eyes. Observe it as if you were your best friend in that situation. Can you deal more easily with it now?
· Be clear on our responsibility. I have a running mantra to suggest for you: "This is mine - that is their's." Remember -we are responsible to people - but rarely are we responsible for others. When we take on burdens that were never meant for us - we can be weighed down by a lot of negative energy and anxiety. What we are responsible for is our own choices, attitudes, and actions. Other people are responsible for their own choices, attitudes, and actions. Problems occur when we confuse the two.
· Be the Solution. Next time you are complaining about your problem person, ask yourself - what percentage of the time am I venting and complaining vs. spending time on finding the solution? Sometimes we've made no room for creative problem solving because we have expended valuable energy and time on complaining about the problem. One of the best ways that I have found that I can "be the solution" - is to better understand the person that I'm having trouble with.
There is a great tool that could be useful for you as you try to understand challenging people in the workplace - it's called the Everything Disc Workplace profile that can be used with everyone in an organization, regardless of title or role, to build more effective relationships, one relationship at a time, and improve the quality of the workplace. For more information on this product, as well as a complete list of all the Inscape Products go to http://www.jandwyer.com/products/inscape
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Boundless Boosters for your Business
What do kangaroos and successful people have in common? Neither can go backwards. Sure we all have our moments, hours, even days when things seem to be going backwards - whether it is a rejection from one of our best customers, a communication misunderstanding that is causing havoc in our relationship, or a bad business decision. But we always have the choice to move forward.
Here are three "boundless boosters" designed to leap you forward in the area of spring cleaning:
 Don't use excuses - Surely, your business has been affected by the economy - but whose hasn't? The last thing we want to do is to make the bad economy (or any number of excuses) be the reasons why we are not thriving in our businesses. Next time you find yourself blaming something or someone for the less than ideal situation you find yourself in - reframe your mind with the attitude that can propel you to move forward. Instead of "I can't hire any staff with budget cuts," You can say, "What creative things can I do in my team so as to get the work done?"
Throw out the old - I hate to admit it - but my garage holds more than 20 boxes of training materials that I have developed and designed that go all the way back to the mid 90's. I have to ask myself - "how much of this is really useful?" Sometimes the best thing we can do in our professional lives is to throw out the old. We can get weighed down with what made us successful in the past and not have "room" for the new.
Make room for the new - What new technology can you integrate in with what you do that could make a huge impact to your work lives? There is a host of new things to learn and to develop. Is there a class you can attend that could help you be more productive at work? |
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If you received value from this newsletter, please forward it to your colleagues so they can subscribe.
Jan Dwyer Bang, MBA, CSP
Boundless Results |
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