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Click here for facebook!
ANYTHING GOES ON OUR FACEBOOK PAGE FRIDAY!
Post whatever you want on
our FB PAGE. Funny, serious,
a quote, a promotion...have at it! Best Post Wins an iTunes Card.
Brought to you by AIA. 
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From the Desk of
Jeff Solomon, MAS! | 
Click Here for the Show!
This week we cover:
Jeff talks about changes at PPAI, why he will NEVER by a VIZIO TV and the buggy Firefox 5.
It's 5 O'Clock Somewhere! 
Post Anything You Want on Our FB Page Friday. Best
Post Wins an iTunes Card
On the Topic of
Customer Satisfaction... 
Rick Greene, MAS Regional VP for HALO Branded Solutions Shares About Turning a Negative Into a Positive! Click Here for the Video! |
Another Great World Wide Product! Click Here
for the Video! | If you would like a FREE Sample of the Product in the Video, just note it on the form for another awesome item from World Wide
Click here to Learn More and Get a FREE Sample! 
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Fresh Packaging on a
Useful Product! There
Many Ways this Offers
a Branding Solution!
Click Here for Selling
Ideas and FREE Samples!
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30 Decades
of Excellence!
New LIMITED EDITION
Summer Colors!
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for More Information
and FREE Samples
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VIZIO TV...a Textbook Illustration
of Uncaring Customer Service!
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The best business lessons are often learned from real life experiences. In this issue I share one of my own experiences, opening a discussion on what type of customer service defines the brand image of a company.
Below is an account of my recent experience with VIZIO TV that explains why I will never buy another VIZIO product. There is a great business lesson here as we share how industry supplier SnugZ has created Raving Fans through out of the box thinking and amazing customer service.
I have found VIZIO to be a company that is not sensitive to their customers needs. At least in my situation, they are unable to think outside the box in order to have a satisfied customer. At their cost of somewhere in the $100.00 range, Vizio has lost me as a customer, which is no big deal. BUT...I get to share the story to the 1000's of people I reach through PromoTips, social media and my Promo Marketing writing.
This leads to another interesting topic...the power the consumer has to share their opinion. I love the "United Breaks Guitars" story. For those not familiar with what happened, United Airlines broke a musicians $3500.00 Taylor guitar, leading to a classic business tale of bad customer service, the power of social media, a video with over 10 MILLION views and a musician turned business motivational speaker. Click here for the full story, video and related links.
Find the Product and Win!
Our first Scavenger Hunt with World Wide was a huge success. David Slater from Promoting Your Biz
was our first winner of self-promotion items. In this issue, we feature a product from Hit Promotional Products. The first person who finds the product, wins a self-promotion order! BUT...everyone wins with a FREE sample of the product to show your clients!
TODAY is Happy Hour Friday! Post whatever you want on our Facebook Wall. The best post (we choose) wins an iTunes card. Brought to you by AIA.
Make it a great day! Jeff Solomon, MAS
FreePromoTips.com |
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NEW FEATURE!
Scavenger Hunt...Friday June 24th!
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You Need to Be Quick on this to Win!
 Find this product in the Hit Promotional
Products Catalog or Website...include the
item number, catalog page number or url in the comments section of the form and win! The FIRST person who identify it wins 100 FREE self promotion notepads! EVERYONE who Responds Will Get a FREE Sample, CLICK HERE TO ENTER
AND GET THE SAMPLE! Please note that to prevent end users from accessing these exclusive supplier offers, only Registered
Users can take advantage of this opportunity. It's FREE to Become a Registered User!
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NEW...An Easy, Cost Effective Way to Share Personal Video with Clients and Prospects!
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 - Easily create and send rich media emails using video or audio.
- Publish video and images to your email and websites.
- Live internet web casting, with audio, video, text chat and image display.
- Launch successful promotions, Newsletters, video training, and more!
This is not only something you can use, you can also sell it to your clients! Click Here for More Information
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Experience the Smell of
PROFITABLE Business!
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No other material satisfies the senses as does fine leather. The Royce Collection is always about design, about beauty, about LEATHER, about luxury.
Their leather items add a touch of timeless elegance to the lives of those who receive them and leave those who give them with a sense of value and satisfaction in gifts well chosen. If you have not sold quality leather before, let Royce show you how you can do it.
Click Here for a FREE Sample of Royce Leather
So You Can Smell the Success for Yourself!
(Just note FreePromoTips in the e-mail.)
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| Don't Buy a VIZIO TV! | |
A Story of Uncaring Customer Service
and the Power We Have as Consumers
Many business success stories are built on uncompromising customer satisfaction. The fast growing VIZIO TV Company has built their business by selling low-cost, flat panel, HD TV's in a rapidly growing market.
They have created a name for themselves offering lower prices while competing with more established quality brands. VIZIO has won a number of prestigious titles and earned rave reviews. That's good for them, but through my recent encounters trying to resolve a problem with a defective product, I have come to realize that offering customer satisfaction is not something VIZIO is likely to win an award for.
Full disclosure, I've had a bad experience and while it wasn't resolved favorably with VIZIO, it was made right by Costo and it makes for an interesting business story that we can learn from.
Click here for the full story. See how Costo handled this despite VIZIO not caring, learn from the powerful United Breaks Guitars saga and how SnugZ creates raving fans!
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