Greetings!
The upcoming Thanksgiving holiday reminds us that now is an excellent opportunity to express our appreciation to those that make our business so successful. We are thankful that despite a difficult economy and our changing industry we are fortunate to remain as the Third Party service company of choice to so many loyal customers including corporations, relocation companies, and large and small movers.
We also appreciate the dedication and hard work of all those that have kept our business going and growing for the past forty-eight years. These include our exclusive contractors, vendors, suppliers, and our outstanding customer care and office staff. In addition to our outstanding service performance, we offer varied pricing and commission programs designed to meet your needs. We are also able to work with any existing contract rates. Give us a call and we will explain more about the AE Difference and how it will make your job easier. We are always happy to speak with you; our contact information is listed at the bottom of this newsletter.********************************************************************************** |
 Ordering Services - FAQ's Want to be more accurate and efficient when considering which third party services are necessary? This list will also assist your sales representatives when they survey the home. There is certain information that you can provide to us that will assist us in performing services for your accounts as well as generating more accurate service quotes. To view a list of the information needed on the most commonly ordered services click here.
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 Telephone Customer Service 10 Tips to Make it Great by Janice Sperry
How many times have you called a telephone customer service line and been told to wait several minutes. When you do manage to get through, you felt like your complaint wasn't taken seriously? Disappointing customer service is not new. Now apply the same thing to the business you own or are running. Are your customers and clients getting quality telephone service from you and your staff? Do you put your customers on hold for a long time? Are your customer service representatives able to answer customer questions and respond to complaints or issues in an appropriate and timely manner?
Click here for 10 Tips to Make it Great |
