In this issue
Safe And Mobile
Hang On To Top Performers
Thinking About Internal IT?
Is Your Mailbox?
And Have Fun Too
Business Continuity TIp
How Big is
We have spent a lot of time recently (which
translates to a lot of extra expense for our customers) troubleshooting,
managing, and working with VERY large mailboxes.
From a purely
technical standpoint, once a mailbox gets over a GB in size, it starts
to become a minor challenge in terms of supporting it, speed of access
and search, and management in general. Once a mailbox gets to be over 2
GB in size, we start to run into some very serious limitations that will
manifest in support, management, and disaster recovery scenarios.
Heart of Ancient Polynesia
lesson for busy Americans - work and have fun too"
used with permission from Joel Weldon - Success Comes In
number of years ago, a United States Peace Corps volunteer,
teaching English on one of the tiny, remote Tongan islands
in Polynesia, learned a valuable lesson that you too might
His class was
giving him fits—giggling and playing as usual, and, as far
as he could see, refusing to do any serious work. He asked
them to "stop the nonsense." Threatening punishment, he
ordered them to "get down to business." He pleaded with them
to "be responsible for once."
Business Continuity Tip
well-thought-out recovery plan takes into
account multiple disaster scenarios, but it
should also convey a realistic approach to
preparing for the events most likely to
occur in your area. For example (and to
point out the obvious), a Florida company
probably does not need to prepare for an ice
storm, and likewise a business in Wisconsin
should not focus on the effects of a
hurricane. Be realistic about the threats
you are prone to face, and focus your
planning on those most likely to happen.
Quote of the Month
The difference between a successful person and
others is not a lack of strength, not a lack of
knowledge, but rather in a lack of will.
Capitol Way, Suite 102
Bismarck, ND 58501
Welcome to fall!
have been experiencing some really nice
weather in central North Dakota these last
few weeks. Fall is my favorite time of the
we move through the fall and towards the end
of the calendar year, many of you may be
contemplating your remaining budget dollars.
If you wanted to replace scheduled equipment
this year, but have not done so yet, please
contact us and we can help you finalize your
planning. As we get towards the end of the
year, we typically see a surge in PC
replacements, and our schedules get busier.
For those clients who have a contract
renewing on January 1, 2011, we will be
sending out the new agreements by the end of
October. We wanted to get a jump on the
process this year and make sure you have
ample time to process the agreements on your
Recently we have seen an increase in the
number of PCs getting infected with malware
and spyware. We have several solutions
available on a monthly subscription basis,
to prevent these issues. One solution that
has been very successful is Trend Micro's
Worry-Free Business Security. This is
available on a monthly basis, per device,
without any contract or paperwork. We have
seen a dramatic decrease in virus activity
in those clients who have installed the
Trend Micro solution. Please contact us if
you are interested in the Trend solution and
we can give you more information.
always, if you are thinking about new
technology or expanding your existing
technology, give us a call and we would
welcome the opportunity to visit with you
about those needs.
Take care until next time!
Chris Brown, Vice President, NRG Technology
Staying Safe and Mobile: 8
Reasons to Buy a Server
by Christopher Elliott
used with permission from the
Microsoft Small Business
hackers, viruses and malware? Are you concerned that your
employees can't access their data when they're on the road?
These are common
concerns among small-business owners. The average annual
loss reported by United States companies more than doubled
in 2007, to $350,424 from $168,000 the previous year,
according to the CSI Computer Crime and Security Survey.
That ended a five-year run of lower reported losses. Average
losses dropped somewhat in 2008 but remained alarmingly
high, at $289,000 per respondent.
And a recent
survey of 400 small-business owners by Hewlett-Packard found
that small businesses place mobility high on their priority
list, because nearly one-third of their time is spent
outside the office.
It's possible to
address both of these issues with a single solution:
upgrading your company's computers from a peer-to-peer
network to one that's managed by a server. A server is a
dedicated computer that stores and manages information and
acts as a hub to connect other computers and devices.
Here's how a
server can answer the concerns of your small businesses,
when it comes to safety and mobility, including:
How To Hang On To Your Top
by Michelle Collins
used with permission from the
Microsoft Small Business Center
generating sales, making important strategic decisions or
handling difficult technical problems, your top-performing
employees are the keys to the success of your business.
You don't want to
see them go. But chances are you're not the only one who
knows their value. So, what does it take to make these
employees stay with you when headhunters or competitors
Sharon Jordan-Evans, co-author of "Love ‘Em or Lose ‘Em:
Getting Good People to Stay,” there are five primary reasons
that employees stay where they are:
and interesting work
2. A chance to learn and grow
3. Good rapport with co-workers
4. Fair pay
5. A great boss
Now that you know
what your top performers are looking for, you need to learn
how you can give it to them. Doing this may be easier than
you think. Here are five guidelines to follow.
1. Talk to your
While you may be nervous about the answer, the best way
to find out what it will take for an employee to stay is to
ask them outright, says Carol Skube, a senior consultant
with Personnel Decisions International in Minneapolis. Once
you've asked them, encourage them to list every factor that
they can think of. "It's going to be the rare person who
says 'money' and only stops there, because your real high
performers are after growth, development and
responsibility," Skube says. She also points out that the
process doesn't have to be complex and formal. You can start
things off with a simple conversation about what projects
your key employees have enjoyed in the past and the kinds of
things that make them excited to come to work every day. On
the other hand, you should also uncover aspects of their
work that that they didn't enjoy or complaints that they
might convey to a friend.
Thinking About Hiring Your Own
Internal IT Staff – Think Again!
Outsourcing your IT brings additional
by Stuart R. Crawford, V.P., IT
Businesses today wrestle and grapple with the thought of hiring their
own technology support staff to support their daily need for IT support
without fully understanding the risks and the costs associated with
having their own team of technology professionals.
Business owners, C level
execs and Managers are attracted to the idea of having a team or a
consultant readily available within shouting distance down the hall,
basically having an IT resource committed to them 24 hours a day, 7 days
a week. However, many of today's business owners across the country are
not aware of the total risks their business is exposed to by electing to
bring their technology support in-house.
More often than not it is
purely a cost based decision, on the surface it may appear to be more
cost effective to hire a consultant or employee who is committed as a
full time employee. CFOs and Accounting Managers often look only at the
cost of having their IT outsourced and or attracted to hiring someone
for a few thousand dollars a month as part of their staff will save
their company in the long run. This is not the case in reality and by
having a full time employee will actually end up costing business today
more in the long run.