In this issue
Nonprofit Needs a Plan
8 Tips to Survive in an
What is Managed Services?
Speed of Small?
The Speed of Small?
heard a great deal about small businesses of late. It's been said
they are the engine that will power our economy out of the
recession. They will be the catalyst for employment growth, and
future lending to small business will be the basis of any economic
recovery. And while I agree that small businesses will be the
impetus for change within our economy, it often seems that our
leaders do not fully understand the pace at which small businesses
move and how quickly they make decisions. Small businesses are not
led by burdensome management or boards of directors who have
fiduciary responsibilities to their companies' stock holders and as
a result must weigh many factors in order to make a decision. Small
businesses are agile, make both quick but thoughtful, rational
business decisions, but also tend to react to the immediate needs
and requests of their clients, customers, employees, and suppliers.
businesses to truly be the agent of a stronger economy, our leaders,
our bankers, and our suppliers must recognize that small businesses
make much faster decisions and can change direction quickly. Small
businesses cannot afford to wait for months of legislative debate to
take place before laws are created or fiscal policy is changed. They
need ready access to capital, and once obtained will make business
decisions that benefit their customers, their employees, and the
of Small is FAST. Decisions and actions take place every day within
small businesses that affect all their constituencies. It is only
when those decisions and actions are delayed by outside forces that
small businesses are hampered from moving forward. Delayed laws,
withheld capital, slow access to products and services keep small
businesses from starting the economic engine that they should be.
worked with small businesses for almost 25 years, it's exciting to
see how they react, how they make decisions, and how they strive to
move forward. Small business will lead our recovery and set the
direction for our economy and country. Again, the Speed of Small is
Quote of the Month
Like almost everyone who uses
e-mail, I receive
a ton of spam every day. Much of it offers to
help me get out of debt or get rich quick. It
would be funny
if it weren't so exciting.
Capitol Way, Suite 102
Bismarck, ND 58501
like spring is finally sprung in central North
Dakota! I know all of us at NRG are looking forward
to spring and summer.
our clients have started to execute on their 2010 PC
replacement schedule. If you are on one of our
Managed Service agreements and have not received a
replacement schedule, please let us know. We can
prepare a schedule for you that will aid in the
replacement process. Hewlett-Packard (HP) is still
NRG’s choice for personal computers, and they have
models of desktops, workstations and notebooks to
fit every need.
If you are
in need of technical support, remember our dedicated
Service Desk numbers,
701-250-9401 and 888-303-0094.
These numbers are answered by our experienced
technical staff 7AM-6PM Central time.
until next time!
Your Nonprofit Needs a
used with permission from the Microsoft Small Business
To the surprise of
the nonprofit sector, Internet technology is enhancing good
such as the American Red Cross have demonstrated how
effectively online systems can speed cash donations to
tragedy-stricken parts of the world. Smaller nonprofits have
found the Web to be a blessing for locating discounted items
and organizing people to support causes. Foundations and
charities have found success with e-philanthropy -- the
securing of pledges and donations over the Web -- and made it
a vital part of their fundraising strategies.
"Technology is, in
many ways, a necessary evil for nonprofits doing business
today," says Joni Podolsky, a technology consultant to
nonprofits and the author of "Wired for Good: Strategic
Technology Planning for Nonprofits." "You need it now just
to stay competitive."
industry is indeed competitive, and not just for donations
and volunteers. If your business is a nonprofit, you need to
compete for grants and other resources, staff talent,
community loyalty and simple awareness of your organization
and its mission. Bottom line: As with most businesses today,
you need a technology plan for your nonprofit agency or
organization -- a plan that shows how you can put the
Internet to work for you.
can be expensive. No, the economy is not a strong as it has
been. But your plan is more than a simple wish list of
hardware, software and Internet services you'd like to have.
It's a strategy document, helping you think through what
your organization needs and how it can be obtained with the
resources you have.
Tips to Survive in an Open-plan
reprinted with permission from the HP
Small Business Center
While many workers would
probably prefer a private office with a door, open-plan seating
arrangements are common in businesses worldwide. And the benefits of
"cubicle farms" are clear: they're cost-efficient, improve communication
and collaboration between employees, and can increase productivity.
However, the open-plan office
worker may find it difficult to concentrate in this environment – with
phones ringing, colleagues talking and walking around, and office
equipment running, the number of distractions can be overwhelming. Here
are a few tips you and your colleagues can use to help make the most of
the open office and improve the environment for everyone.
1. Keep the noise level
down. Don't use speaker phone or play any kind of sound on your PC
without asking others whether it will bother them. In fact, it's better
to use earphones to listen to podcasts, music or videos, and if you must
use speaker phone or conduct a lot of conference calls, try to find a
meeting room or other enclosed space. Remember that others can hear your
phone conversations, so try to keep your voice down.
2. Manage your phones
effectively. The ringing of desk phones and mobile phones is one of
the main sources of noise in an open-plan office, so be considerate.
Turn down the volume of your desk phone and try to answer it within
three rings. Select a mobile phone ring that won't bother others around
What is Managed Services?
By Chris Brown, Vice President, NRG
Good question! I
have heard this query from many people. The IT industry
tends to make a lot of acronyms and jargon, and at times
"Managed Services" seems like another attempt to change the
name of an already familiar service.
"Managed Services" as;
services is the practice of transferring day-to-day related
management responsibility as a strategic method for improved
effective and efficient operations. The person or
organization who owns or has direct oversight of the
organization or system being managed is referred to as the
offerer, client, or customer. The person or organization
that accepts and provides the managed service is regarded as
the service provider."
offerer remains accountable for the functionality and
performance of managed service and does not relinquish the
overall management responsibility of the organization or
further to state that there are various types of "Managed
Services". They can be in Transportation, Postage, Water,
Power, Information Services, Communications, Supply Chain
Information Services and Media. What is most talked about
for computers, networking, servers, etc . . . is
Managed Services for the Information Services sector. These
include a subset of services such as; Offsite Backup and
Recovery, Storage, Network Management, User Management,
Systems Management and Software support and maintenance.
In essence, the
"Managed Services" that most IT providers offer (including
NRG) are a defined set of services for a fixed, or
near-fixed, monthly cost. The idea is that the Managed
Service provider will use automated tools, remote monitoring
and management, remote access and other technologies to
deliver those defined sets of services. In many instances of
IT Managed Services, the provider proactively monitors for
problems, proactively patches servers and workstations,
provides maintenance of PCs and servers, and provides some
form of remote and/or "on-site" technical support.