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Barbara Crowhurst is North Americas #1 Retail Business Coach. She also writes retail specific articles, blogs and books and is an international speaker . Her comprehensive and detailed approach to retail comes from years of working in the industry. Her career has taken her from working with some the largest corporate retail stores in North America to consulting with tens of thousands of owner-operators.
Barbara's company is leading the way with innovative services such as retail business coaching sessions, one on one coaching and consulting by phone , Skype or in person. Barbara's comprehensive Retail Makeovers and Retail Store Design have become the industry sensation.
Barbara's training seminars are standing room only. Her message to retailers, "Effective retail is in the detail".
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Barbara Writes For:
- Retail News
- The Retail Council of Canada
- Trend Magazine
- One Coast
- The Home Fashion Magazine US
- The Retail Network
Barbara Crowhurst Is A Professional Retail Speaker And Trainer
- Barbara speaks to the Hottest Topics in Retail
- Helping Retailers to run effective and profitable businesses
- North America's leading Retail Business Coaches
- The Retail Industry Expert
Speaking Engagements Include
- Book Sellers Association
- NLOWE
- MSA
- CMA
- Board of Trade
- The New York Gift Show
- ART
- ASTRA
- CAMEX
- Cadillac Fairview
- Edens & Avant
- OBIAA
- American Lighting Association
- Centre for Woman in Business
- CGTA
- Atlanta Apparel and Gift Show
- Washington Show
- Denver Show
- San Francisco Gift Show
- The Retail Council of Canada
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Retail Makeover Educational Programs NEW Driving Sales by Focusing on the Basics In this 1.5 hour workshop Barbara Crowhurst North Americas #1 Retail Business Coach will go back to the basics. Teaching The 4 Basic Strategies that Drive Retail Sales: - Effective Marketing
- At the core of this basics strategy is bringing new customers into your store and increasing the number of times existing customers come in to your store. Key points Barbara covers: defining your market place, what is your potential customer base, knowing who your competition is, using technology effectively, is the new social media for you, website , your customer data base, today's traditional advertising costs and are they effective, using a POS system, creating a promotional calendar and how to use it.
- Well Trained Employees.
- At the core of this basics strategy : Barbara covers, hiring the right attributes, why job descriptions are important , how to keep great staff, what type of staff training is essential, managing your staff for best results.
- Updated Store Design and Product Placement
- At the core of this basics strategy: Barbara covers what makes good retail store design and why placing products in her retail grid system keep customers in your store longer and buying more.
- Strong in Store Sales Focus
- At the core of this strategy: Barbara covers your role in the performance of your sales staff, increasing the average sale, what an add on sales program is , why it's important to you and how it effects your yearly sales targets.
Learn how these strategies come together to drive your sales. If you only go to one session this year to upgrade your retail knowledge this is the one. New Retail Financial Makeover Barbara Crowhurst North America's #1 Retail Business Coach will share her knowledge and give the guidelines you need to run a more financially sound and profitable business. Come prepared with the following information - your current or last years P&L , Balance Sheet , Sales by Category, Sales Forecasts and Promotional Calendar. You will be in position to increase profitability the next day. 1 hr 15 minutes |
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CORE Programs
Retail Makeover Education Programs
- How To Compete with the Big Guys or Why Customers Love to Shop at Owner Operated Specialty Retailers
- Big box stores got you concerned about your business, strike back with these tips. 1 Hour
- Exceptional Customer Service
- Service, selection and price are no longer good enough to impress customers, learn 10 ways to wow your customers. 1 Hour
- Innovative Store Design, Planning and Product Placement
- Get your store in tiptop shape with easy to implement ideas. 1 Hour 20 min.
- Reviving Your Marketing Strategy
- Learn several simple things to do to immediately increase sales. 1 Hour
- Impress Your Customers and Keep Them Coming Back
- Learn proven ways that show you are relevant to your customers and that you care about them. 1 Hour
- Stay In Business and Be Successful At It
- Learn what it takes to be an effective retailer and start paying yourself. 1 Hour
- Business Essentials, Review Your Retail Business Plan
- Barb will take you through it step by step. 1 Hour
- Hiring and Keeping Fantastic People
- Learn to do it right. 45 min.
- Teaching Your Sales Staff to Sell, Not Just Ring in Sales
- Learn the latest and most successful sales techniques. 1 Hour
- What Shade of Green is Your Retail Business?
- Learn why it's important to look at this issue. Become a leader and catalyst for the environment. 1 Hour
- Color and Product Trends for 2011/2012
- Learn what colors and products are hot and how to place them into your store environment with confidence. 1 Hour
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Barbara delivers detailed content; her keynotes, seminars and workshops are enlightening, full of practical and useful information that retailers will be able to put in action immediately.
Always upbeat and enthusiastic, her understanding of retail and its complexities is evident in the first few minutes of any presentation she gives.
- Professional Retail Speaker and Trainer
- Barbara speaks to the Hottest Topics in Retail
- Helping Retailers to run effective and profitable businesses
- North America's leading Retail Business Coach
- The Retail Industry Expert
Please email Barbara today for her availability, complete topics list and fees.
I would love to work with you and your retail group. Look forward to hearing from you.

Barbara Crowhurst
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Top 10 Comments:
From retailers that have attended Barbara's Retail Makeover seminars, workshops and keynotes:
10. Cash flow has improved
9. We are moving more merchandise through our store
8. We understand where our business is coming from and have a more effective marketing strategy
7. We understand what our merchandise mix should be
6. We are on a budget and controlling our buying
5. Our operating expenses are under control
4. We are attracting a better level of staff and keeping them longer
3. Our store is designed more effectively, traffic flows better
2. Sales are up 25 % in the first few months after being at one of Barbara's sessions
and
1. I am finally paying myself
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Testimonials
CGTA Barbara is a true professional, upbeat and specific in her references to retail customers and their behavior and really understands the true-to-life challenges of the retail environment. Feedback from attendees at our custom tailored programs and topics have included comments such as "a pleasure to listen to and participate", "dynamic and meaningful" and "practical and informative". She has a way of taking information and presenting it in a way that people can understand.
Margo Warren Special Events Manager CGTA Gift Show
Gift & Home Channel One of the most powerful resources in launching the new Gift & Home Channel has been the talent, enthusiasm & energy of Barb Crowhurst. She understood our vision and contributed immeasurably to our content development, our promotions and our outreach to independent retailers all across North America & Canada. Barb is a jewel in our crown"
Ray Gaulke Gift & Home Channel
AmericasMart Atlanta " Thank you for participating in our AmericasMart Retail Seminar Program. Your retail seminars, which teach our buyers how run more effective and profitable retail businesses, are very informative and very well attended.
The participants in the seminars leave feeling they have gained important insight need to ensure success of their business.
We appreciate your time with us at AmericasMart and value your expertise as a retail makeover speaker and trainer. We would certainly recommend yours services to any company " Sondra Page Director of Marketing Events AmericasMart Atlanta |
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