| Call-In to Learn about MassHealth's New DOR Job Update and Express Lane Renewal Processes |
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Beginning on September 24, 2012, MassHealth will implement both a new Department of Revenue (DOR) Job Update process and a new Express Lane renewal process for certain MassHealth, Commonwealth Care, and Health Safety Net members.
New Job Update Process:
- A new Job Update process has been designed to use DOR quarterly wage reporting data to improve income integrity for MassHealth, Commonwealth Care, and Health Safety Net members.
- Households selected for this process will be sent a Job Update Letter and Form containing their DOR quarterly wage data and do not need to return the Form if the information DOR has provided regarding their income is correct. Their benefits and premiums will be automatically redetermined based on the DOR information.
New Express Lane Renewal Process:
- Express Lane renewal is a streamlined annual review process for families meeting certain criteria who are receiving both active MassHealth, Commonwealth Care, or Healthy Safety Net benefits and active Supplemental Nutrition Assistance Program (SNAP) benefits.
- Families selected for this process will receive a letter telling them that their eligibility has been reviewed electronically and, unless there are changes to report, they do not need to return the annual eligibility review form.
MassHealth is hosting a 1 hour conference call to discuss the new Job Update and Express Lane renewal processes.
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| Guidelines for the Call |
- Download the presentation that will be used during this call.
- Dial 1-877-820-7831. Once prompted, dial 351750# to join the call.
- Due to the demand for information and the limits of the conference system, we ask organizations with more than one interested staff member to call in using a shared line, if possible.
- Please mute your line, if possible, until we open the call to questions.
- Do not put the call on hold. Hold music can ruin a conference call.
Thank you!
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