In This Issue
Conference Calendar
New Members
How Do We Do It?
Jerks at Work
SWON Q4 Rebate Checks! $50K!
Another Form Needed
Noteworthy Topics
Recent Headlines
Conference Calendar
 
At-a-Glance
SWON Logo
  
  February 
5-7: COA Conference; Scottsdale, AZ
 
March
18-21: ACCC National Conference; National Harbor, MD
 
22-24: AOHA National Conference; Beverly Hills, CA
 
April
30-May 3: ONS 34 Annual Congress; San Antonio, TX
 
May
29-June 2: ASCO Annual Meeting; Orlando, FL 
 
November
5-8: ASH Annual Meeting: New Orleans, LA 

 
 
Recommended Reading
books
Physician Entrepreneurs: The Quality Patient Experience
 
Join Our Mailing List
New Members
Welcome in the sand
Word of mouth is spreading throughout the region that SWON provides substantial savings for community oncology and membership is free!
 
SWON welcomes our new members.
 
 
South Texas Medical

Medical Oncology Associates of SWLA

Medical Oncology Cancer Clinic

Ketaki Dave, MD, PA

Dexeus Oncology

Peter Farha, MD

Bayou Oncology Specialists

Southwest Oncology Associates

Medical Oncology of San Antonio
 
Waco Hematology Oncology
 
South Texas Institute of Cancer
 
Hope Cancer Center
 
Kymera Independent Physicians
 
Acadiana Medical Oncology
 
Oncology Hematology Center of the South, LLC
 
DFW Cancer Care
 
Hope Oncology
 
Sadler Clinic Association
 
Oncology Center of SW
 
South Texas Medical
 
Pontchartrain Hematology Oncology
 
The Don & Sybil Harrington Cancer Center
 
University of Texas Southwestern Medical Center of Dallas

UT Medicine San Antonio/ UT Health Science Center

Charles L. Conlon, MD

Brazosport Cancer Center

Cancer Center Associates

Denton Oncology Center

The Board of Regents for the University of Oklahoma

The Center for Cancer and Blood Disorders

Plano Cancer Institute

OU Physicians

Lone Star Cancer & Blood Disorders

Medical Oncology, LLC
Ping S. Chu, MD, PhD
 
Reddy Oncology Associates
 
Vista Oncology
 
Naz Medical Center
 
Plaza Cancer Specialists
 
 Center for Oncology Research & Treatment, PA

Southwest Hematology Oncology Associates

Kashif H. Ansari, MD, PA

Ahmad I. Qadri, M.D., P.A.

Lone Star Oncology Consultants, PA

Rohit Kapoor, MD, PA

Hematology Oncology Physicians Experts (HOPE)
Las Colinas Hematology Oncology

H. Alejandro Preti

Southeast Texas Oncology Partners

Hope Oncology

Abilene Hematology Oncology Group, PA

Collom & Carney Clinic

Clinical Oncology and Hematology
Cancer Specialists of South Texas, P.A.

Temple Cancer Clinic, PA

Houston Center of Hope

Dabas Cancer Clinic

East Texas Hematology Oncology

Hematology Oncology Life Center, LLC

Richard A. Artim, MD, P.A.

Victoria Cancer Care Oncology

Blood & Cancer Center of East Texas

Nadya Hashom-Jiwa, DO, P.A.

The Austin Diagnostic Clinic 
How Do We Do It?
Super Manager
SWON negotiated a market superior price book for our membership.  After the pricing was secured, SWON negotiated an administrative fee with Oncology Supply and ION.
 
Many are asking how we are able to obtain better pricing - the answer is simple: SWON negotiates the pricing based on a competitive compliance model and actively marketing our contract and membership.  The SWON Rebate Program also serves as a 'supplemental' discount to assist practices even more.  Translation: SWON decreases the market basket of pricing by lowering the total drug bill with shared administrative fees.
 
 SWON will dedicate a percentage of its administrative fees to member practices commensurate with the total net volume of their purchases. Net volume rebates will be paid to member practices from SWON based on certain qualifications and criteria.
 
SWON members obtain superior pricing; one price match-all price match policy; quarterly rebates on purchases; additional rebates on generic and pharmacy pre-fill products; and additional services at a reduced fee or free. 
 
Oncology Supply and ION are SWON's exclusive vendor for the GPO.  Together with OS and ION, SWON will provide value and support to its members.

Need a Representative? 
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Sales Directory

SWON Information Exchange - January 2009

Tennis Ball NetGreetings!
 
January charged in with more than 160 manufacturer price changes, a new  Medicare EPrescribing program, and a nasty ice storm!  The good news - SWON is cutting the rebate checks for eligible practices for Q4 and SWON members will share more $50,000 in rebates.  Please look for your checks in mid-February. 
 
I am an avid tennis fan and the finals for the Australian Open are this weekend.  I know, I know...it is also Super Bowl weekend.  For tennis fans, the four majors (Australian, French, Wimbledon, and US Open) are the equivalent of four annual super bowls - without the clever commercials.  Although I am a hardcore Rafa Nadal fan, I have been incredibly impressed with fellow American Andy Roddick.  He hasn't won a major since 2002 yet he has consistently remained in the top ten ranking of men's single for the past seven years and a major force as the captain of the American Davis Cup Team.  This year, Andy arrived at the Open with fifteen less pounds on his 6'2" frame and with dramatically increased foot speed.  He lost in the semi-finals to Sweden phenom, Roger Federer but his game improved dramatically up to this match.  I was sorry to see his run end because Andy's drive to continually improve his game, work hard, and become leaner in order to remain competitive in the international tennis arena makes him worthy of our respect and admiration.
 
In the same spirit, I have the same respect and admiration for our physicians, administrators, and cancer care team who are fighting for cancer care and reimbursement in this truly challenging environment.  In order to survive, practices are becoming leaner, more efficient, and business savvy. SWON remains committed to assisting its members by offering a competitive price book, one price match all price match benefit, timely market updates, aggressive quarterly rebates, and free access to business tools and templates through the Oncology Managers' Briefcase. 
 
SWON welcomed its 215th physician to the network this week and our group purchasing volume exceeded $22M in December!  Our vision of unity and collaboration has fast-tracked SWON as a leader in the oncology industry in terms of competitive pricing, timely industry updates, and an overall superior value proposition.
 
The January edition of the SWON Information Exchange will focus on the following: 
  1. Recent Headlines
  2. Conference Calendar - Important Dates
  3. Recommended Reading
  4. Welcome New Members

The main text of the newsletter contains:

  1. Jerks at Work - You Can Deal With Them
  2. SWON Rebate Policy - Approximately $50,000 was rebated for qualified SWON members for Q4 2008!
  3. Paperwork Needed - Another Form? 
  4. Newsworthy Topics
  5. How to access the Oncology Managers' Briefcase for free

SWON is experiencing tremendous growth in such a short span of time. Together - united we can make a difference.  As our purchasing power grows and networking increases, so too does our ability to negotiate greater product savings. 

Thank you for joining our network.  Please let me know if you have suggestions for more value to you and your practice.
 
Warm regards,
 
Lesli Lord
 
p.s. Go Rafa!
Jerks at Work - You Can Deal with Them
Stress Ball
 
 What do you do with jerks at work, especially when they claim protection as whistleblowers or as members of protected classes? There are steps you can take, says attorney Jathan Janove.  In fact, you can discipline and ultimately, if necessary, terminate your jerks, says Janove, a partner in the Portland, Oregon, office of Ater Wynne LLP. Janove delivered his suggestions at the recent SHRM annual conference in Chicago.
 
The Problem with Jerks
When jerk behavior (Janove defines a jerk as "a person who is unwelcome due to unlikable qualities and behavior") crosses over to discrimination against a protected class-sexual harassment, racial harassment-that's easy to deal with, says Janove.  But a lot of jerk behavior doesn't cross that line. You can't tie it to a legal problem, but you know it's not good and it's costing the company.
 
A Typical Jerk
Janove offers an example of jerk behavior from an Indiana case. A heart surgeon for whom "ego management was a challenge" was especially hard on his perfusionists-heart-lung operators-calling them morons, cursing, and threatening. His face would turn red and his veins would bulge.
 
When one of the perfusionists complained, the surgeon really upped the ante. Eventually, the employee couldn't come to work and sued for intentional infliction of emotional distress. A $325,000 judgment against the surgeon was upheld.
 
Work Jerk Prevention
How should you handle jerks? Janove has developed a 5-step approach for dealing with jerks at work.
 
Step 1: Express Your Values
It is amazing how often this first step is overlooked, says Janove. Have you articulated your values and your standards of behavior or have you just assumed that people will treat each other with respect? He suggests this statement:
 
It is essential that at all times our employees treat each other, and those with whom they come into contact, with courtesy, respect and professionalism; and that they work cooperatively and constructively in resolving issues or problems.
 
Step 2: Publicize and Conduct Training
Publicize your values widely, says Janove, in your:
 
Job Descriptions
Handbook
Statement of Values
Antidiscrimination Policy
Disciplinary Procedure
 
Include your values and behavior expectations in your training programs, he adds.
 
Step 3: "DIS" the Jerk
Whether they are inadvertent jerks (just sharing their "great" sense of humor) or advertent jerks (they know what they are doing is offensive or causing pain), you need to "DIS" the jerk, says Janove. DIS means providing direct, immediate, specific feedback. You point out the specific offending behavior and ask that it stop.
 
Step 4: Doc the Jerk
Janove recommends the "same-day summary" for documenting jerk behavior. It should be delivered within 24 hours and should be less than one page. It summarizes the key points that you mentioned when you DISed the jerk. Janove offers the following example:

TO: Jerk FROM: HR Manager
DATE: Today
This summarizes our discussion this morning regarding your treatment of co-workers. Information I've received includes .... This has resulted in employees feeling uncomfortable working with you and undermines departmental trust and teamwork. You said you hadn't intended to offend anyone, but agreed that this behavior needs to change. I appreciate your understanding. If I haven't summarized our discussion accurately, please let me know immediately.
 
This is not really disciplinary, says Janove. This is optimistic that the problem can be solved. "Let's make sure we are on the same page."
 
Step 5: Expose "Mushroom" Jerks to the Light
Mushroom jerks operate behind the scenes, doing plenty of damage, but not in public. Mushroom jerks must be exposed to the light. They don't like attention, so they will often stop just because you are managing the situation, says Janove.
 
You might say, "I hear there's an issue, I hear talk, I want to get to the bottom of it because it's against our policy and values statement." Often this can be accomplished by calling employees in as a group.
  
-HR Daily Advisor Newsletter
SWON Rebate Policy
stuffed mailbox 
Q4 volume rebates have been calculated and rebate checks will be mailed in mid February!  More than $50,000 is scheduled to be rebated (is that a word?) for Q4!  In Q3 & Q4, SWON has returned more than $80,000 to its member practices.  Thank you SWON members for your participation in our rebate program. 
 
SWON Rebate Policy
 
For practices that qualify, SWON will dedicate a percentage of its administrative fees to member practices commensurate with the total net volume of their purchases.  Net volume rebates will be paid to member practices from SWON based on certain qualifications and criteria outlined below.
 
Qualifications
The qualifications to participate in the SWON Rebate Program are:
 
-Must be a SWON member in good standing
-Must have signed SWON Participating Agreement and Participation Form (these will be distributed next week) on file with SWON
-Must utilize the Oncology Supply ZE payment terms and be current with all invoices 
 
Criteria
The SWON Rebate Program will be based on total net purchases from Oncology Supply for each calendar quarter.  SWON members rebate program will start at the first day of the next month from the signed enrollment (i.e. if enrollment date is June 20th then rebate start date is July 1st.).
 
Reporting
SWON volume rebates will be paid based upon purchasing reports provided by Oncology Supply.  Total Net Purchases are the total amount of ALL quarterly purchases at List Price (i.e. ZE payment terms), less any manufacturer off-invoice discounts (not including any manufacturer rebates or prompt pay discounts) minus credits applied to your account ,excluding payments applied to your account for this Program or Manufacturer pass-through credits.
 
Payment
Payments will normally be made within 45 days after the end of a calendar quarter. SWON reserves the right to withhold shared administrative fees if practice is delinquent on payments to the supplier or to change the terms or end this shared administrative fee program at any time.
Another Form - <Sigh!>
climbing files
 
 
On January 19, 2009, SWON was reminded by our preferred vendor, Oncology Supply that in accordance with the SWON Group Purchasing Organization (GPO) contract between SWON and Oncology Supply, all administrative fees are calculated and issued solely on members that are in good financial standing with Oncology Supply.  To that end, no administrative fees will be paid for any account that is delinquent by more than five (5) days on average for a respective calendar quarter. 
 
Any such delinquent account shall be deemed ineligible to participate under the terms of the Agreement until such time that the account becomes current in its payment obligation(s).
 
Therefore, dear SWON readers, in order to continue to participate in the SWON rebate program and receive quarterly administrative rebates, Oncology Supply and SWON are requiring each account to complete a one (1) page participation form.  This form will greatly ease administration of the Agreement going forward.  Administrative Fees will only be paid on those accounts that have executed and returned a Participation Form, and are in compliance with the terms.
 
In a nutshell, if SWON does not have the one page form on file then SWON does not receive credit or administrative fees on your volume and therefore SWON will be unable to offer a quarterly rebate.  Furthermore, if the invoices are delinquent more than five days then the administrative fees and rebates are not received or shared.
 
What Next?
The participation form and explanation letter will be included in the rebate mailings.
 
When?
As soon as you receive the participation form, please complete the information and fax directly to Lesli Lord (no cover page needed) at 972-692-8331.  The deadline for completed forms is Monday, March 2, 2009.
 
Thank you for your cooperation.  As always, SWON members can contact Lesli Lord directly at 214-578-9589 if you have any questions.
In the News
old news
 
Coding & Reimbursement News
-culled from the fabulous Bobbi Buell's OnPoint Oncology Newsletter.  Click here to subscribe.  It is a great resource!
 
CMS Compromises And Delays Compliance Date For ICD-10 Transition To 2013
HHS pushed back by two years the initial October 2011 compliance deadline for upgrading coding diagnoses from the ICD-9 system to ICD-10 in a final rule issued Jan. 15. The new Oct. 1, 2013, implementation date for physician practices and laboratories to fully replace the older coding system is a year earlier than what the stakeholders had requested, but they're still considering it a win.  This implementation date also applies to the claim standard ANSI X12 5010...more later.
 

Conquering Concurrent Infusions

Lots of practices out there are having infusion confusion.  One of the biggest areas of confusion is CPT code 96368 for a concurrent therapeutic infusion.  For your edification, here are some important factoids about using this code:
Can I use 96367 and 96368 for two drugs in one bag? No, CPT pays for a concurrent infusion in a separate bag or as they call it, a substance.  This is run in using a Y-connector or 'piggy-back'.  For three drugs in one bag, you need to bill ONE infusion code or push depending upon the time involved.  You may bill the J-code for each drug.
 
What happens when we give leucovorin with 5-FU?  There is no concurrent chemo infusion code.  That's right, code fans.  Leucovorin is not chemotherapy.  This is particularly true with the change in code descriptors for 2009. Use 96368.
 

The edit in CPT makes no sense.  It states that 96368 can only be reported with 96365, 96366, 96413, 96415, and 96416.  What if 96409 (Chemo push) is the initial procedure and two pre-meds are given before the push? I agree this edit makes no sense. You can do one of two things: appeal the claim as 96409 might be a short infusion; or, make 96365 the initial procedure with 96411 for the push---less money but gets paid.
 
How do I bill for the second hour or additional concurrent med?  The concurrent infusion code 96368 should be reported once per patient encounter regardless of the time or amount administered.
 
I hope that this clears the cobwebs out of your brains for awhile.  For CPT references, see CPT Changes 2006 or CPT Changes 2009.  These are available for purchase not for clicking.

 RAC Report

On January 5, 2009, the Centers for Medicare & Medicaid Services (CMS) released yet another update document to the report evaluating the 3-year Medicare recovery audit contractor (RAC) demonstration project. Why they keep reporting on this is unknown.

The January 2009 update provides updated RAC statistics for demo RACs through August 31, 2008, and provides the following statistics with respect to provider appeals of RAC initiated overpayments.  Here are some tidbits:
Number of claims with overpayment determinations: 525,133
Number of claims where provider appealed (any level): 118,051
Number of claims with appeal decisions in provider's favor: 40,115
Percentage of appealed claims with a decision in provider's favor: 34.0%
Percentage of claims overturned on appeal: 7.6%
Last July, CMS released the report which stated that the Medicare RAC demonstration project resulted in RACs correcting more than $1.03 billion in Medicare improper payments and returning $693.6 million to the Medicare Trust Funds after appeals and costs.

Congress made the RAC program permanent when it enacted the Tax Relief and Health Care Act of 2006 (TRHCA).  The TRHCA directs CMS to expand a permanent RAC program to all 50 states by 2010. CMS intended to implement the permanent RAC program in phases beginning in late 2008. However, two ticked off, losing bidders (Viant, Inc. and PRG Schultz, USA, Inc.) for the permanent RAC program filed protests with the U.S. Government Accountability Office (GAO).  Under the Competition and Contracting Act of 1984, the GAO has 100 days to issue its decision, which means that a resulution to this issue is due by early February 2009. 
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As a member of SWON, practices are offered complimentary and unlimited access to the oncology managers' briefcase website. 
 
OMB is a network for and by oncology healthcare professionals that provides resources for managers in an oncology practice. OMB is a user generated community for sharing professional documents. Practices will find policies and procedures; forms; checklists; job descriptions; a rolodex of consultants, pharma, associations, patient support; a library containing management and healthcare books (powered by Amazon), and so much more! 
 
Register your employees for access to the site.  When asked for a password, use "SWON12".  After you complete your registration, you will be asked to pay the subscription rate.  DO NOT PAY.  At the end of each day, SWON will override the payment system and open the registration.  You will receive a confirmation of access within 24 hours.
USE "SWON12" as your password