News From Nu-Life Carpet Care

There are sometimes misconceptions about what is actually needed for carpet cleaning services in a commercial environment.

Blended Services / Packages
Do you understand "blended services"?
Are these services effective?
Are the results actual or subjective (accountability)?

A customer's desire for monthly visits by their carpet cleaner (in order to maintain high traffic areas and spots), often leads the carpet cleaner to provide what is referred to as a "blended services" package.

Blended services packages are sometimes used to imply that the client is getting more for their money when often the opposite is happening. With package "deals", there is often very little actual service happening in between major cleanings. This method of quoting enables the quote provider to price low while creating the perception of a very comprehensive cleaning schedule.

Accountability!
True professional carpet cleaning companies will assess "actual needs" and explain which services are necessary, so that the client can evaluate their quote with the appropriate understanding.

There is no shortcut to knowledge. Clients should always be aware of what is happening in their building and be able to evaluate the results (value of services against costs).