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December 2009
Greetings!  
Seasons Greetings from Student Services
Dr. McManus 
As we approach the several holidays observed this time of year, I wish to extend best wishes to the students, faculty and staff members who comprise the "NGS/U Family."  This has been a very productive year and I am certain that 2010 will also be fondly remembered as many students will earn their degrees in the coming months. 

 

While some of you are enjoying pleasant weather, others must endure the cold and snow most commonly associated with winter. Whether your local climate is temperate or blustery, I hope each of you will be able to celebrate the warmth provided by family and friends, and joyously observe this occasion in the manner of your choosing. 

 

Sadly, some of you will be separated from your loved ones as a result of work-related responsibilities.  Those of you in the corporate world may be called upon to address serious issues as you hold key positions which require the expertise that only you possess.  Our military students are accustomed to duty requirements that take them away from their families; however, those responsibilities are especially difficult this time of year. Currently, four members of our student body are serving in the Middle East, while three federal civilians travel back and forth to that region for short-term deployments on a continual basis.  Law enforcement and emergency services students will assuredly be required to serve as their work is never-ending.  Our students who serve in the private and not-for-profit sectors will also be "on call" as many are vital cogs in their organizations as well.  What ever the reason you are required to be away from your families, I salute your devotion to your work and hope you will have an opportunity to make-up for those absences in the future.

 

On behalf of our President, Dr. Robert Gee, and the entire NGS/U administration, I send season's greetings and hope you have a safe and enjoyable holiday.

 

Dr. R.A. McManus

Vice President, Student Services  

Meet Your Professor: Alice Gobeille
Dr. Alice Gobeille
 

Dr. Alice Gobeille is known professionally for her expertise in Quality Management. She has years of international and domestic experience in quality management,Lean Six Sigma, regulatory requirements management of organizational excellence and she is also a senior member of the American Society for Quality.

 

Alice is not just a professor at The National Graduate School; she is also an alumna of the Class of 2001. Since graduating with a Masters Degree in Quality Systems Management with the Specialization in Six Sigma Management, Alice has worked with several Fortune 500 companies assisting and leading corporate strategic goals to establish quality and environmental management systems and develop Lean Six Sigma programs.  Read More.
NGS/U Headquarters Receives Energy Star CertificationEnergy Star
 
The National Graduate School (NGS/U) of Quality Management's headquarters building in Falmouth, Massachusetts has earned the U.S. Environmental Protection Agency's (EPA's) prestitigious ENERGY STAR, the national symbol for superior energy efficiency and environmental protection.  This signifies that the building's energy performance rates in the top 25 percent of facilities nationwide.  Commercial buildings that earn the ENERGY STAR use an average of 35 percent less energy than typical buildings and also release 25 percent less carbon dioxide into the atmosphere.  NGS/U improved its energy performance by managing energy strategically across the entire organization and by making cost-effective improvements to the headquarters building.
 
For more information about the NGS/U green initiatives, visit www.ngs.edu/GreenCampusU.   For more information about ENERGY STAR, visit www.energystar.gov.  
 
2009 US Coast Guard Innovation Expo 
 
 Innovation Expo Alumni
 
On November 17-19, 2009 NGS/U attended the US Coast Guard Innovation Expo in Virginia Beach, VA.  The theme of this year's expo was "Innovation Inside:  Opportunities Amidst Change."  One of the innovative Master's Business Projects completed by Team Dashboard Drivers aboard the USCG Cutter Alex Haley in Kodiak, Alaska was nominated for the Alexander Hamilton Award which is presented each year at the expo.  NGS/U alumnus LTJG Nate Morello and faculty member, CDR Kevin Jones represented the Alex Haley cohort at the expo.  Special thanks go to the alumni who attended the expo and displayed their Master's Business Projects to expo attendees:
 
Team Guardian - Savannah, GA cohort
LT Jeff Jacobs
LT Mike Brimblecom
LCDR Jay Armstrong
CDR Don Winfield
 
Team Los Tres Amigos - Alameda, CA cohort
LT David Fernandez
LT Marc Randolph
LCDR Andrew Williamson
 
Team SMM - Online cohort
LT Matt Will
Volume I, Issue XII
In This Issue
Seasons Greetings
Meet Your Professor
Energy Star Award
Innovation Expo
Corporate Alumnus Spotlight

Corporate Alumnus Spotlight:

Kevin Zemetis 
Mr. Kevin Zemetis
The Balanced Scorecard Institute 
 
Mr. Kevin Zemetis is the Vice President of International Operations for the Balanced Scorecard Institute and is an NGS/U alumnus.  Kevin earned his degree at the school's Fort Rucker, Alabama cohort where he served as a Master Army Aviator and Instructional Pilot.  Kevin is an expert strategic planning and management instructor, facilitator and consultant focused on structured organizational development.  He has recently successfully led facilitation and consulting efforts to create organizational-level strategic planning and management systems structured around the balanced scorecard for numerous non-profit and public sector clients such as the Susan G. Komen Breast Cancer Foundation, the US Department of Commerce, the Fort Bragg Installation Command, the AMEDD School at Ft. Sam Houston and the United Nations.  He is currently working in Ethiopia leading a project with the Ministry of Health to develop a Strategic Management System based on the balanced scorecard for the Ethiopian Health Sector.  The health sector is comprised of mostly public health service providers and serves the Ethiopian population of approximately 80 million.

Listen to an interview between Kevin and Dr. Gee.

If you have news or information
that you would like to include in The Benchmark,
please contact Sara Fleck at: sfleck@ngs.edu or     800-838-2580 ext.125 
Issue: 1

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