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 Greetings!
Congratulations to the NGS/U graduates of the Pratt & Whitney Rocketdyne Spring 2009 class! Students from United Technologies' operations in Canoga Park, West Palm Beach, Stennis Space Center, Kennedy Space Center, and Huntsville completed their Masters degrees in Quality Systems Management with Lean Six Sigma Blackbelts this month. The 22 teams from these classes recently reported their project results to Pratt & Whitney Rocketdyne President, Jim Maser. The return on investment for Pratt & Whitney Rocketdyne resulting from these projects substantially exceeded the minimum 10:1 required by The National Graduate School.
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Five Locations, "One Company"
"The projects exceeded my expectations," said Pratt & Whitney Rocketdyne President, Mr. Jim Maser, after meeting with NGS/U President & Founder, Dr. Robert Gee, to review the students' projects and results at PWR Headquarters in Canoga Park, CA. The national roll-out of the five Pratt & Whitney Rocketdyne sites helped towards Mr. Maser's goal of a "one company" way of thinking.
Mr. Maser was the Senior Project Champion for all 22 projects and commended the measurable achievements of NGS/U at Rocketdyne. He and senior management from all 5 locations validated the results of each of the projects. Credit goes to the employees and to the local project champions and guiding coalitions.
Special thanks goes to Mr. Steve Bouley, West Palm Beach; Mr. Jeff Wright, Stennis; Mr. Fred Dunn, Canoga Park; Mr. Steve Borchert, West Palm Beach; and Mr. Eric Herzig, Canoga Park.
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Measurable Success at Pratt & Whitney Rocketdyne 
Eight different disciplines (Engineering, EH&S, Finance, Human Resources, Information Technology, Operations, Programs, and Purchasing) worked collaboratively across the five cohorts on 22 total projects. They expanded Pratt & Whitney Rocketdyne's continuous improvement strength by completing a curriculum which supports and expands UTC's Achieving Competitive Excellence system. The projects also supported the priorities of the 122 other Financial, Day to Day, and Senior Champions across PWR. Teams were focused on improving existing processes under the direction of their Senior Champions, and project results were validated by the Financial Champions. In addition, The National Graduate School provided a faculty team at each of these locations, guiding and coaching the teams throughout the process.
As a group, the NGS/U students dedicated themselves to nearly 20,000 hours of learning time and more than 21,000 hours of time dedicated to process improvement at their home location. They enhanced the organizational current state and learned the technology and leadership skills that allowed them to make a tangible difference in their organizations; and helped to bring a "one PWR " thinking through their efforts.
To see a spreadsheet of the projects, click here.
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NGS/U and UTC
Since the start of the Employee Scholar Program in 1996, UTC employees from all 6 divisions have graduated from NGS/U degree and certificate programs. We are proud to be the only Strategic Learning Partner recognized for its return on investment to UTC, and its support of the ACE Certification program.
For more information about NGS/U degree programs for United Technologies or to apply today, visit www.ngs.edu/utc. |
 Courtesy of your NGS Staff,
Sara Fleck, Jeff Treiber, Lola Shoyinka, & Elaine Hall | |
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Interview with Fred Dunn, NGS Masters Student and Senior Contracts Manager, PWR
Fred Dunn is a student at the Pratt & Whitney Rocketdyne class held on location in Canoga Park, CA. In the ultimate testament to the universal application of the curriculum, Fred is an employee of the Contracts Department who worked on a project enhancing PWR's predictive machine maintenance systems! Fred and other team members completed a significant work-related project critical to the success of their company. Hear what Fred has to say about this program by clicking here.
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Interview with Steve Borchert, Consultant, Product & Process Quality
Steve Borchert acted as one of the Masters Business Project supervisors in this cohort. Steve brought his extensive experience in the UTC ACE operating system and his talent as a teacher and facilitator to a curriculum which leveraged PWR's business needs. He acted as a mentor, coach, process expert, and advocate for the students in support of their project work over the 16 course program. Steve represents exactly the kind of senior faculty member that make NGS programs so successful. Listen to how Steve Borchert describes his contribution to the success of the PWR cohorts by clicking here.
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