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The Stimson Group Newsletter June 2009
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Vol 3 Issue 6
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Welcome Back, It's InfoComm time! If I see any products that I think would change the way we all do business, I will be sure to post via Twitter then I might even blog about it. Or it may appear in next month's AV Matters.
I am fascinated by the phenomenon of real-time reporting, RSS feeds, and status updates. I agree that it can suck up a lot of someone's time if they let it. But I think that I can find out more information in a shorter amount of time using a few of these tools. I expand on this subject in this blog post.
Our readers have been generous with economizing ideas in the May AV Trends Survey. Go straight to the results here.
This month's feature article talks about how Advisers and Consultants initially work with businesses. Every journey has to start somewhere.
Thanks for reading,
Tom (TR) Stimson, CTS My Direct Email Website

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Monthly Business Trends Survey
Share Your Economizing Ideas We're all learning a lot about cutting costs and maximizing revenue.
Sometimes it's the little things that make a big difference. In the May
Trends Survey, we asked what folks were doing to ride out the economy
and received some clever ideas. Here's a couple sample comments:- "It's a great time for management to get their hands dirty on the shop floor and on the job site and at the same time start assessing VALUE in the company."
- "We put in Sola-Tube Sky lights in the warehouse and upgraded all of our lighting fixtures; all of which has made a significant difference to our utility costs. The capital expenditure was negligable with the rebates that are available."
There are dozens of great ideas in the May survey report. June Survey What's your mood? Time to test your temperature on the remainder of 2009. This will be short, painless, and generically AV.
Take this survey now.
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Here Are My Not-To-Miss InfoComm Show Events It's all about the Networking and Learning!
 First of all, follow @InfoComm09 and @trstimson on Twitter. There have been tweets about the show and product releases for months. Add the #ic09 hash to your Twitter posts at the show and to your saved searches and stay up to the minute on what's happening in Orlando. I will be posting my show activities, occasional discoveries, and any exciting news.
There is still time to decide to attend the InfoComm show in Orlando
June 17-19. I recommend getting there on Tuesday the 16th and attending
the pre-opening events.
Forums and Receptions The InfoComm Rental & Staging Forum & Reception will be Wed, June 17 from 2:30pm to 5:30 in the Convention Center. Yours truly, Tom Stimson will once again be moderating the Forum. This year's panel will be made up of staging customers from five market channels. Hear what these experts have to share with us about what they buy, why they buy, and how they decide to buy from one company over another. Get some honest feedback from real clients in Corporate Events Production. Follow the Forum and contribute to the Q&A on Twitter using #rsforum09. Stay afterward for the Lighting&SoundAmerica Staged Events Awards and the Rental & Staging Reception from 4:30 to 5:30.
The Manufacturers Forum will have a new look and feel this year. InfoComm has invited Brad Grimes, Editor of ProAV magazine to be the moderator. The panel has some welcome new faces from the most dynamic manufacturers in the AV Industry. The event is Tuesday June 16 from 4:00 to 5:30. Read Brad's blog on the Forum here.
The InfoComm Opening Reception is Tuesday, June 16, 5:30 p.m. - 7:30 p.m. I plan on being there right after the Manufacturers' Forum.
Awards The Lighting&SoundAmerica Staged Events Awards will also be presented at the R&S Forum. Please join us in celebrating the projects of these Stagers.
The Systems Contractor News Product Awards and the Rental & Staging Systems Product Awards will be presented Tuesday, June 16, 2:30 p.m. - 3:00 p.m. in W206B.
The ARCHI-TECH AV Awards will be presented Wednesday, June 17, 1:00 p.m. - 1:30 p.m. in the InfoComm Theater, Booth #5261
Seminars InfoComm International has invited Tom Stimson back to teach two core competency business courses in Orlando June 18th. Don't miss out on the opportunity to learn techniques that will recharge the business of your business. Growth Strategies for Audiovisual Firms will take the pain out of Strategic Planning and demonstrate how a clear message will fuel your company's growth.
Rental & Staging Business Survival Kit is revamped this year with new challenges expertly solved with business best practices.
Best Reasons To Go To The Show EarlyInfoComm has three-day Institute of Professional Development Courses that do just what they say they will: develop professionals. Sunday, June 14 - Tuesday, June 168:00 a.m. - 5:00 p.m Lunch included.
IPD01: Videoconference: Applications, Trends and Technology (VID211)
IPD02: Elements of Design (DES210) - New!
IPD03: AV Design Principles: Environment (DES212) - New!
IPD04: AV Design Principles: Infrastructure (DES213) - New!
IPD05: Applied AV Design/CTS-D Study Group (DES312) - New!
IPD06: AV/IT Integration for Technical Professionals (AVIT211)
IPD07: CTS Exam Study Group (GEN112)
IPD08: Project Management for AV (PMA211)
IPD09: Staging and Events Management (EVS212) - New! STAGING COURSE!!! Register for InfoComm here
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AV Matters Blog
As if I didn't have my hand in enough things, I have started a blog. It's a great outlet for my morning inspirations (when I have them). Here's a list of recent posts:
Read more entries on my blog
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Reader Mail
Last month I posted a sample reader mail on a recent dead-tree article inRental & Staging Systems (The Fate of the BIG Show). The comments are still coming in. This one comes from someone in the budgeting trenches.
Tom, Your column on cutting back the Big Show for this uniquely challenging year (R&S, v9 #1) transcribed every conversation I've had since Oct. 7, 2008. On that date I stumbled up to my hotel room in Beijing after a day of rehearsal/touch-ups, fired up CNN.com and read about the AIG bash at the St. Regis with their top-sellers. While I knew from experience that they had actually been fairly self-restrained, I knew also that I would have a rotten financial 2009.
And so far it has been.
What's saved this year from disaster for me, as opposed to others I know, has been the approach of identifying the key "must-haves" for my clients, and supporting those while allowing them to cut everything else. To do that well, I've had to give up my personal preferences (not standards, just preferences), and present each element as a stand-alone so if the client cuts the element, we don't risk cutting something else we need. For instance, you wouldn't let the client nix the lighting cable package (shamefaced voice of experience here) to gain the budget headroom to keep the movers.
As an independent Technical Director, my angle is a little different from the pure stager. My clients include staging companies, production companies and client end-users. Each requires me to play a different role, but the outline is similar. First, get past the gloom and doom of "we have to cut XX%." Next identify what I call sacred cows; the IMAG doc that we have to have even if it sits on the shelf until the stock decays. Then identify the one "wow" factor we want to keep. Gently point out the client-driven inefficiencies that always drive up the cost. Illustrate that the cheapest initial bid often does not lead to the lowest final invoice. Then tie the pieces together into a package of drawings, schedules and budgets that are interconnected, make sense, and describe an actual show that can be done.
In other words, what you wrote.
Thanks again for the ongoing great commentary. I appreciate and enjoy it very much. Stay busy; do good work.
Matt Hunt Technical Director Matt Hunt Staging, LLC Minneapolis, MN
If you have comments, ideas, or suggestions - please email me. Let me know if I can share them with others, otherwise I will treat your communication as private.
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Working with outside advisors: What's Your NEXT Step?
How The Stimson Group Helps Companies Choose
I have a portable Garmin GPS that I use when I travel. Before it can tell me where to go, it has to know where I am. Sometimes that takes longer than I want and I feel like I should be driving already, but how else could it work? When I am close to my destination, one wrong turn may significantly lengthen my trip. However, if I have far to go, then there's little to lose by just proceeding.
There are three basic company states that business Advisers and Consultants encounter. To help any of them we have to first know how they work and what they have achieved. The first type of firm are those that are close to their goals want to explore options for the next phase. These are the Trailblazers. They are few and far between, but easy to recognize by their sense of adventure. The majority of companies are in the middle phase - the Tourists. They have traveled the long open road and are just coming to the interchange. Their goals have not been all that specific, but now they need to make some choices and soon. The third group has ended up somewhere they didn't intend and are having trouble spotting the exit. Wanderers need a guide to first get them out of the bad neighborhood before they can make new travel plans.
Each of these groups needs a different touch and program. The Trailblazers generally have the capacity and infrastructure to accomplish their goals. But because they spend so much time working the current plan, they have trouble shifting gears to look far into the future. The Adviser's work begins by understanding the inner workings of the company and studying the business environment of the industry and markets. It is vital to look at current goals and note how well the team has progressed. This may require tuning up some processes or reconciling past expectations before working on the next big initiative. Once the team is aligned we can prepare them for the strategic thinking needed to plan the next phase in the company's development.
Tourists are definitely going places, and they like the adventure of the journey. When the destination is far away, they can travel fast. But as the target comes closer, they find themselves slowing down because they don't want to take a wrong turn and lose time. While Trailblazers innately know how to pace their journey to allow time for decisions and detours, Tourists need the most counsel in first assessing where they are and then prioritizing their goals. A little too metaphoric? Simply put, some companies need an outside evaluation and assessment. An objective look at where you are will improve any discussion about where you want to go and what you will need to do to get there.
Not all who wander are lost. Wanderers just have different expectations about life and business. Many entrepreneurial businesses are lifestyle companies. They exist to support the owner's avocation. There is nothing at all wrong with this, but it does require a different touch. My old boss used to say business is about fun and profit: If you are not making a profit it probably isn't any fun. Wanderers sometimes find they are not enjoying the journey. The Consultant's job is to help them understand why and what can be done about it.
To complete the whole Garmin metaphor, every couple of years you need to update the maps. New maps mean new possibilities. The Adviser's role is to help you make the most of your trip.
Thoughts? Comments?
email me!
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About Thomas R. Stimson, MBA, CTS
Tom
Stimson is celebrating over twenty-five years in the communications
technology industry. As a Consultant, Tom helps companies figure their next step and then execute their plan. For more
information visit the website.

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