Thank you for responding to our Tax Season Survey. The survey results provide directional information for us to ensure that we meet your needs in the most cost effective manner. Every year we make adjustments based on your feedback, and we like to assure that the changes we make yield positive results. So far, so good! We are currently studying the specific areas of feedback to provide changes consistent with your needs so that we can remain the accounting firm you trust with your most sensitive financial information. Thank you again for your insight and feedback.
Let's take a look at some of the results:
We're proud to announce our high client satisfaction scores. 97% of our clients perceived Maco & Associates to offer a great deal of value:
Year after year, we receive high marks for Integrity, Knowledgable Staff, Quality and Accuracy. Here are the results from this year's survey:
We're proud to have such loyal clients. 100% of our clients are likely to retain our services in 2012.
We hope you're having a wonderful summer and remember, we're here year-round to help you make sense of the numbers!
- Maco & Associates