| PUD SCORES HIGH MARKS IN CUSTOMER SURVEY |
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We recently conducted a survey of 400 residential customers to measure customer satisfaction. The overall ratings we received were among the best we have ever seen.
Our board and staff work extremely hard to provide you with excellent service while keeping rates affordable and stable. We always strive to do a great job, and we're glad you think we're doing well.
See the survey results.
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| GET READY FOR WINTER WEATHER | |
 Stormy weather increases the chance of power outages. You can stay safe and comfortable if you are prepared for them. See what to do to prepare for outages. |
| HOLIDAY LIGHTING TIPS | |
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 When buying new holiday lights, look for energy-efficient LEDs. - Don't use electrical decorations with cracked or frayed sockets, bare wires or loose connections.
- Don't staple or nail light strings or extension cords.
- Don't overload extension cords or allow them to run through water or snow on the ground.
- Before using an electrical product outdoors, make sure it is UL approved and marked for outdoor use.
- Don't use electrical ornaments or lights on artificial trees with metallic leaves.
- Turn off all lights and electrical decorations before leaving home or going to bed.
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| NOTICE FOR LIFE SUPPORT CUSTOMERS | |
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If someone in your home is on life support, it is very important that you plan ahead to prepare for storms, outages and other emergencies.
Your backup plan should include an alternate source of power, such as a standby generator, or transportation to another location. In an emergency, call 9-1-1.
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| REDUCE YOUR USE DURING PEAK TIMES | |
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Peak usage periods are times when demand for electricity is at its greatest, and wholesale power costs the most. As a PUD customer, you can help keep wholesale power costs affordable by reducing your electricusage during peak periods and shifting energy use to non-peak periods.
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