Power Lines newsletter header 
Snowy sunrise on the Columbia.  Photo by Libby Calnon
Snowy sunrise on the Columbia. Photo by Libby Calnon
In This Issue
Get Ready for Winter Weather
Power Out? What to Do
Stay Away from Downed Lines
Is It An Outage?
How We Restore Power
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Issue: # 71November 2010
GET READY FOR WINTER WEATHER

Forecasters are calling for a stormy winter, which increases the chance of power outages.  To prepare for storms, outages or natural disasters, take these steps:

  • Put fresh batteries in your flashlight, and keep it someplace where you will be able to find it in the dark.
  • Restock your emergency kit with a 3-day supply of water and canned or packaged foods that don't require cooking. Visit www.redcrosspdx.org for information on other items to include in your kit.
  • Know how to operate your garage door manually.  Electric garage door openers don't work when the power is off.
  • Cordless phones don't work when the power is off.  If you don't have a cell phone, have a corded phone at your home to use to report outages.
  • Customers with special medical needs should have a back-up plan that includes extra medication and supplies, alternate housing plans or emergency standby generation.
WHAT TO DO IF YOUR POWER GOES OUT
  1. Call (503) 397-1844 to report your outage.
  2. Stay away from downed lines.  Call us to report them.
  3. Leave a porch light on.  It helps us diagnose outages.
STAY AWAY FROM DOWNED POWER LINES

Power lines down on Parkdale Road in Rainier
YOU CANNOT TELL by looking at a downed line whether it is energized or not.  Be safe and stay away!

  • Call (503) 397-1844 immediately to report downed lines.
  • Never touch a downed line. Always assume that downed lines are energized and dangerous.
  • Stay at least 50 feet away from any downed line.  The ground around a downed line can be energized as well, making it very dangerous.
  • Never touch trees or limbs that are touching power lines.
  • Never drive over a downed line, or under a line that is sagging over the roadway.
  • Don't touch cars, debris or fallen branches near downed lines.  Anything touching a downed line is just as dangerous as the line itself.
  • If a power line falls on your car, stay inside and wait for emergency personnel.  Only exit the car if it is on fire or in danger of catching fire.  To exit safely, open the door and without touching the ground, jump away from the car.  To avoid electrical shock, do not touch the car and the ground at the same time.  Land with your feet together and shuffle away from the car.
IS IT A POWER OUTAGE?

Sometimes when your lights go out, the problem is a tripped breaker or blown fuse in your home, not something on our distribution system.  You can tell whether or not it's an outage by looking at your electric meter.  If there are numbers in the meter's display, you have power.  If not, please call us to report your outage.  

Photo of meter with power.

Photo of meter without power. 

OUTAGE RESPONSE: HOW WE RESTORE POWER

PUD lineman repairing power lineWhen large storms cause multiple outages within our service area, we prioritize repairs to restore power to large numbers of customers as quickly as possible.

Read more about how we prioritize repairs.