| MARKETPLACE LESSONS |
Last week my wife and I went out with friends to a restaurant that is always full--and always has a long wait time. As we waited to get in, our friends (who hadn't been there before) asked me what was it about the restaurant that made it so popular.
I told them that the food is consistently very good, and the value is excellent--great food, great prices.
My reply reminded me that the "secret" of their success is also the "secret" to our own business success.
Find a way to do what we do better, (it doesn't need to be totally unique, but it does need to be done better than the competition... consistently).
One caveat: "Better" is not a static state, it needs to be re-evaluated on an ongoing basis--and adjusted/altered as required.
(This restaurant as busy as it is, just added another low price entrée to its menu offering, I'm assuming in respect for our marketplace conditions).
LESSON LEARNED:"Become better. Stay better. It's noticeable.
It's remembered. It's rewarding."
-Sam Geist
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THE STATS
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Research confirms that constant email interruptions are making today's workers less productive and less creative.
- Desk workers lose 2.1 hours of productivity every day to interruptions and distractions. (Basex, IT research & consulting firm)
- Email overload can cost large companies as much as $1 billion a year in lost productivity. (Intel)
- Each day a typical office employee checks email 50 times and uses instant messaging 77 times (RescueTime).
- A study suggests it takes a worker 15 minutes to refocus after an interruption. (Microsoft)
- Researchers found productivity dropped as much as 40% when subjects tried to do two or more things at once. (University of Michigan)
--Entrepreneur
To read the informative article from which these stats were taken see first SITE SEEING link below. ---------------------------------------- It is not new that there's lack of trust of senior management in the workplace, it's that this phenomenon seems to be spreading according to this research. - Only 49% of employees have trust and confidence in their senior managers.
- Just 55% say senior leaders behave consistently with core values.
- Only 53% believe senior management has made the right changes to stay competitive.
- Only 28% believe CEOs are a credible source of information.
- High trust companies outperform low trust companies by nearly 300%.
--Scholz & Associates/Watson Wyatt
For suggestions to rectify this malaise see second SITE SEEING link below.
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