I'm writing to ask a favor. We both know that nobody has enough spills to get good at handling them efficiently and cost-effectively. If you are not a Spill Center client, please consider the reasons below to become one. You can quickly and easily register online at www.spillcenter.com. If you're already registered as a Spill Center client, thank you for relying on us to keep you prepared for spill emergencies. Our mission is to help you contain your costs and limit your liability related to spills.

Now for the favor... Many of our clients come to us by way of referrals. I'd appreciate it very much for a referral from you - someone you know whose company is also at risk from environmental spills. As you know, releases of diesel fuel, hazardous materials and other regulated substances in transportation require fast response to minimize expenses and damage to the environment.

Staying in compliance with the environmental regulations can be challenging, too, especially with regards to incident reporting. Reportable spilled quantities vary from jurisdiction to jurisdiction, as do time limits on making reports. And spills often involve multiple jurisdictions, each with its own reporting requirements, which confuse the issue further.

First in Spill Reporting

At Spill Center, spills are all we do, and in our 20-plus years in this business, we have the right experience to guide our clients through the regulatory maze surrounding regulated materials in transportation. Our team includes legal, technical and environmental specialists who are experienced in regulatory reporting, spill cleanup coordination, documentation of compliance activities, database maintenance and auditing of contractor and emergency responder invoices.

Our compliance associates routinely complete DOT Incident Reporting Forms along with all required local, state and federal spill reports as part of Spill Center's program of spill-related services for clients. In fact, Spill Center completes more incident reports for clients than any other organization in the country. We're available to activate your Spill Contingency Plan 24/7 every day of the year. Let our trained staff:

• Provide the information you need to stay in compliance

• Help you find local contractors qualified for the clean-up

• Complete all required forms and reports, written and phone

• Assist in response to demands for reimbursement and fines

• Represent your interests in dealings with local authorities

Spill Center covers nearly 30,000 jurisdictions throughout North America and has complete information on more than 3,000 qualified environmental cleanup contractors in the U.S. and Canada. No charge for referrals. Clients pay an annual registration fee. Beyond that, they pay only for services that we render at their direction.

If you're not yet a client of Spill Center, we urge you to register in 2012. If you are a client, please pass along that referral. We'd appreciate it very much and we're confident that the person you refer will, too. Our expertise in spill management and environmental claims handling has helped hundreds of clients in the transportation, chemical and insurance industries. They count on us to help get past spill incidents and avoid fines and penalties for non-compliance with reporting regulations.

For information about Spill Center's services, visit the website: www.spillcenter.com. Or call me directly at 978-568-1922, x222. Email me at tmoses@spillcenter.com. We'd love to get that referral. Thanks, again.

Happy New Year,

Tom Moses
President
Spill Center  

22 Kane Industrial Drive
Hudson, Massachusetts 01749