Today’s unrelenting competitive environment
calls for continual business re-alignment with
our changing markets. This often requires cultural
change to become more market-driven.
Leading a culture change and being part of
one is a challenging and emotional journey.
We can all benefit from the experience of
those who have done it. To lead it successfully
is heroic. And to hear from those who have
done it – in their own words – gives us insight
into what is needed to make change stick.
Here we present a Market Culture Hero. This
is someone who, in our judgement, is leading
effective cultural change in their business that
strengthens its capability to be market driven
and aligned with its customers. You will read
about their efforts and hear them talk about
their experiences.
Read this story of a hero and watch the video interviews
Sincerely, the team at MarketCulture Strategies, Inc.
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"John relates his experience of introducing a “value service culture” and following it through in his 2400 employee strong Finance Group."
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