picture frames             December '07 Newsletter

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COUPON
HOLIDAY ORDERS
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COUPON $6 OFF ORDERS OVER $50 
THRU JANUARY 31st 2008

Discount Code: FDX4NQ127
Good for $6 Off orders of $50 or more  
Offer expires 1/31/08
(not including S&H)
 

Orders During the Holidays

This time of year is typically the busiest for the framing industry. We are running at record levels this year and our delivery times are stretching out. We are trying our best to get everything out as quick as possible. Everyone on our team is working overtime. We know you expect a high quality level that we must maintain. If you need any frames before Christmas please order very soon. We automatically bump orders placed with 2nd or 3rd day Express and Overnight to the head of the queue. We can also bump your order to the head of the queue for a 10% rush fee.
 
In the last few years many people have become comfortable with online ordering. This has caused shipping companies volume to nearly double during the holidays so they have to hire lots of temporary workers. This means more delays and problems such as a driver can't find your house because he or she is not familiar with the area. Express shipping (which goes by air) can run into other problems due to weather. I remember last year I was on the phone with FedEx checking on an overnight package. It was delayed along with thousands of other packages because a winter storm shut down the airport at the central hub. How would you like to be working in FedEx customer support on that day?! Keeping this in mind can help reduce your holiday stress levels.
 
Cheers,
Mark