Welcome to United Way of Southwestern Indiana 2-1-1 eNewsletter! 

We encourage your feedback! Let us know how we can help you, if you need 2-1-1 supplies, or if you would like someone to speak about 2-1-1.

Contact Stephanie at snorrick@unitedwayswi.org  

In this issue:

• Day of Caring Volunteer Opportunities Due July 1
• Now Hiring: 2-1-1 Seeking Part Time Community Resource Specialist
• 2-1-1 to Start Using ReferNet
• Analyzing 2-1-1's Call Volume  
• 2-1-1 Provides Back-to-School Program Information 

Stephanie Norrick, CIRS

Director of Community Resources

Carol Tenhumberg, CIRS

Community Resource Specialist

Cathy Perrin, CIRS

Community Resource Specialist

Jan Martin

Community Resource Specialist

1. Food
2. Housing/Utilities
3. Income Support 
4. Clothing/Personal/Household
5. Health Care 

1. Housing/Utility
2. Income Support
3. Transportation
4. Food   
5. Clothing/Personal/Household

Type of Call

Advocacy - 3   

Assessment - 1,706  

Crisis - 0

Information - 84

Sex of Caller

Female - 1,302  

Male - 464

Who's Calling

Friend/Family - 16   

Organization - 299   

Self - 1,478

Number of Referrals Made 

Serving as your 2-1-1 Center for Vanderburgh, Warrick, Spencer, Posey and  

Gibson counties.

The Day of Caring is a community-wide event in which United Way connects businesses and volunteers with nonprofit agencies in need of help. In just one day, more than 800 volunteers donate their time and talents to meaningful projects that nonprofits might not otherwise have the resources to accomplish. This year's event will take place on Friday, September 9, 2011. 

This Friday, July 1, 2011 is the last date to submit 

volunteer opportunities for this year's Day of Caring.  

To submit an opportunity, please visit our website at http://unitedwayswi.org/events.php?page=doc2011 to download the volunteer opportunity forms. 

United Way 2-1-1 has a part time Community Resource Specialist position available. 

Ideal candidates will:

• have a positive and caring attitude
• treat internal and external customers of United Way as top priority
• have the ability to handle details and record information
• have good communication skills
• have the ability to relate to people in a positive and nonjudgmental manner
• have good computer skills
• have the ability to maintain confidentiality

Evansville, IN 47701

2-1-1 to Start Using ReferNet

On August 1, 2011, 2-1-1 is scheduled to begin using its new database, ReferNet. With this new database, 2-1-1 will be offering a new online resource database. 2-1-1 will be closed one day in July for training, but the date has not been confirmed.

Analyzing 2-1-1's Call Volume

At the beginning of each month, we look back at the previous month's statistics to determine trends or unusual activity. The first five months of 2011 is showing a three percent increase over 2010. Additionally, we have documented an eleven percent increase in providing referrals to community resources and in May, Food/Meals and Housing/Utilities account for over half (58%) of the callers' needs

What does this mean? More people need our help and they are calling with multiple needs. Every hour of every day, people need essential human services and 2-1-1 allows people to give help and to get help.

2-1-1 Provides Back-to-School Program Information

It's hard to believe that it's time to start thinking about back-to-school supplies and services, but we are already receiving calls requesting this information. If your agency offers a back-to-school supply program or you know of one that will be occurring, we want to know about it!  

Please submit your information to snorrick@unitedwayswi.org.