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THE POWER OF PARTNERSHIP
March 4th, 5th and 6th
Phoenix Ritz-Carlton
SOLD OUT!
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AS THE WORLD TURNS
Health care legislation has passed. Access as a
problem will become very real. Addressing access
through mid-level providers will most certainly occur.
In fact, it's picking up speed. Inertia is increasing.
Announcements like the one below are appearing
more and more frequently.
LEGISLATURE
APPROVES SEALANTS RULE
Last week, the Joint Legislative Committee on
Administrative Rules (JLCAR) approved a rule that will
allow dental hygienists under public health
supervision to apply sealants, without a prior
examination by a dentist. The rule went to JLCAR after
a 7 to 1 vote by the Board of Dental Examiners (BODE)
in September, after more than a year and a half of
study, subcommittee meetings and work
sessions.
Now that JLCAR has given its stamp of approval, the
last procedural step before the sealants rule takes
effect is for the BODE to file the final rule with the
Office of Legislative Services. We expect that will
happen shortly.
The adoption of the sealants rule is a huge step
forward for preventive dental healthcare in the state of
New Hampshire. According to the Center for Disease
Control, "...only about one-third of children aged 6-19
years have sealants. And, although children from
lower income families are almost twice as likely to
have decay as those from higher income families,
they are only half as likely to have sealants." NH
hygienists will soon be able to provide services to
more children who now needlessly suffer from tooth
decay.
NHDHA applauds both JLCAR and the BODE for their
consideration and approval of this important
preventive measure.
Susanne Kuehl, President
New Hampshire Dental Hygienists' Association
What does this mean to long-established, traditional
dental practice - everything! Can dentists succeed in
this new context? Yes, they can if they can become
excellent managers. The biggest obstacle is that most
practicing dentists detest management and are only
happy when they're working at the chair. Management
is something they 'have' to do, not something
they 'want' to do. Management is the first thing they
want to give away to some staff member. Almost a
decade of data from our "Dentist Satisfaction
Assessment" reveals that most dentists consider
management their weakness and not their strength.
Commonly, management is the area of the practice
which is least developed and the most neglected. In
our Staff Satisfaction Surveys, our Dentist
Performance Review, staff invariably rates
management at the lowest level. Can you imagine
adding numbers of midlevel providers and supports
staff to an area that is already poorly performing? Talk
about a bigger mess.
My work in management has always been successful
because it is begins by transforming who dentists are
as managers. I think that most of the work out there
by other teachers and consultants is OK, but if the
fundamental change in who a dentist is as a
manager. In my work, I somehow have the ability to
shift how the dentist sees management from a
burden to an opportunity. And in my experience,
unless this fundamental shift occurs, then it doesn't
matter how many techniques, scripts, job
descriptions, performance reviews or any methods or
materials you have, management can never be made
to work.
These changes in dentistry will occur over the next few
years. How will they exactly look, no one is sure. But
one thing I am sure of is those dentists who master
management and who become truly effective
manager will succeed.
I recommend the following books if you have an
interest in beginning to explore becoming an effective
manager of a dental practice.
- Mastering the Business of Practice - Cooper
- Valuocity - Cooper and Silberg
- The Five Dysfunctions of a Team - Lencioni
- The Three Signs of a Miserable Job - Lencioni
- The One Minute Manager - Blanchard
- View a copy of the 'Management'
section of
Dr. Cooper's book, Mastering the Business of
Practice
Dr. Marc B. Cooper
The Mastery Company
MasteryCompany.com
ANNOUNCEMENT
The 2010 Mastery Conference is CLOSED at this time.
We are, however, starting a 'Wait List' if you would like
to receive a call in the event a current registrant is
unable to attend for any reason. Please email us by
responding to this eNewsletter if you would like
to be added to this list. You will be contacted if/when
there is a vacancy.
COPYRIGHT WARNING: This is a public notice. Do
not repost copyrighted articles or materials from these
eNewsletters without Dr. Marc Cooper's and The
Mastery Company's permission. If you find something
interesting in the eNewsletter, post a brief description
and the web address. Brief quotes or extensive
paraphrasing of an article is fine if properly cited.
Wholesale copying without permission is illegal.
Dr. Marc B. Cooper
President and CEO
The Mastery Company
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