Marc Portrait


CAN'T GET THERE FROM HERE
The Futile Attempt to Resolve the Access Issue

Access to dental care has been declared a public health issue. Addressing barriers to access began early in 2008 in California since this state demonstrated the most prominent access issues for its population of 36 million. Over half of California' population consists of ethnic minorities. There are only 4,000 dentists available to serve the patients who qualify for Medi-Cal and another several thousand dentists willing to serve the over-million-plus children through their CHIP (California Children's Health Insurance Program). But due to California's woeful economic situation, many of these programs are currently being severely cut. Add to this another 10 million Californians who do not have dental insurance and it has been reported that over 300 areas have been designated as dental professional shortage areas. In short, California has a very large population in need of dental care and significant obstacles to accessing care.

So the CDA began to address the access problem in October 2008, throwing workforce groups, taskforce groups, subcommittees, including public health and well regarded academicians, at the access problem. With California's lead, access to dental care soon became a nationally recognized issue which then prompted national, state and regional dental organizations to become engaged.

Within a short period of time, a national group was formed known as The Boston Group. Observing the legislative process that created another kind of dental provider in Minnesota to address their access problems, California, Washington and Oregon explored more proactive approaches to alter the dental workforce in these states. Soon Connecticut, Maine, Massachusetts, Minnesota, New Hampshire, Rhode Island and Vermont, and later Missouri and New Mexico, joined this Boston Group. Representatives from each of these state dental organizations met initially several times in Boston.

This group reviewed the duties of dental assistants (DAs), registered dental assistants (RDAs), expanded function dental auxiliaries (EFDAs), registered dental hygienists (RDHs). They proposed new models of care delivery, including Advanced Dental Hygiene Practitioners or Oral Health Practitioners (OHPs) and Midlevel Dental Providers. They received lots of presentations, engaged in off-line, electronic and network conversations, and then made recommendations.

In March 2009, the ADA convened an ADA Access Summit with representatives from a number of these communities interested in addressing the issue of access and improving oral health. The purpose of this summit was to address what the profession was going to do to assure oral health through prevention and treatment for underserved populations. They were able to come up with a common vision, identify new approaches to address the disparities in access and began to draft an implementation plan.

In May 2009, The PEW Charitable Trust released a report "Help Wanted: A Policy Maker's Guide to New Dental Providers." The report recommended improving access through expansion of the dental workforce. Their conclusion, "New thinking and action are needed to respond to the serious dental access problem facing the states."

So, at this time, everyone recognizes we have a dental access problem and that we need to address it. Everyone understands this is a serious public health issue. Recommendations and a number of activities abound, but little is really being done. Why? Because dentistry is dominated by dentists in private practice and what is not being addressed is the current culture and context of the over 140,000 dentists and the institutions and organizations that directly support them.

The context of practicing dentists is not public health. The context and culture which private practice dentists think, act and operate within is small, for-profit business. Nearly all dentists are acculturated and trained in doing highly technical work to restore health and beauty to patients who can pay for it. The dental schools, graduate programs, national and state dental meetings, the CE programs, the consultants, the journals, magazines and periodicals, the vendors and suppliers, all promote and reinforce this culture and strengthen this context. Inside this context, inside this culture, access is not an issue.

Context is decisive. Culture is superior-ordinate. Ideologies, philosophies, commitments, language, perceptions, are clearly different between the two domains of business and public health. Few dental students graduating today have any intention of addressing the access issue. What they are primed for is private practice and making a good living. What do you think will be the dentists' attitude creating other forms of providers in dentistry, such as super hygienists or midlevel providers? Look at history - denturists, independent RDAs, dentists from other countries or even other states. What is the predictable response?

Sure there are hundreds of community clinics and thousands of volunteer activities in many dental communities. But when it comes to access, the number of clinics and the real level of dental care available through volunteerism are woefully inadequate to address the access issue. What's being done today is analogous to trying to put out a burning ten story building with a few buckets of water.

Ultimately what is needed is a transformation of the system, a shift in context. And given what the stakeholders with the money currently have invested in the current system, access will remain an issue until the Federal government brings its heavy hand down on the profession and makes it do something.

Dr. Marc B. Cooper
The Mastery Company
MasteryCompany.com


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Dr. Marc B. Cooper
President and CEO
The Mastery Company

Mr. Chris Creamer
President
Sahalie Press