Sterling Rose, LLC IT Support for business & home

October 2012                                                                                                                              
VOLUME II ISSUE VII    

Our Newsletter

 

Helping Their Hopes

 

As customers of Sterling Rose and readers of Technology Update, you know that we get involved in charitable events and that we moved into a new house this summer.

 

Our passion and our move converged when we met our neighbors, Dana and Bobby Volkay. They have suffered the unspeakable heartbreak of losing two sons to unrelated illnesses. Their story was told by the Star-Ledger of Newark, and you can read it through this link - http://goo.gl/3On0j - or see more on their Shutterfly page - http://danaandbobby2adopt.shutterfly.com/.

 

As parents and friends, we hope you'll post Dana's and Bobby's story on Facebook and other social media. They want to adopt, and getting the word out can only help them connect with a child or children they can love and cherish.

  
We invite you to check out this month's Technology Update articles. If you see something that sparks an idea or raises a question, please contact us right away by email or phone. We pride  ourselves on being responsive. 
    
Word of mouth is the best way to build a business in this field. Please share this email with your friends.   

  

And remember, we are only a phone call or email away.

  

Sincerely,  


Norman Rosenthal
Sterling Rose LLC  

  

 
 
IN THIS ISSUE
Microsoft Patch Day
Getting Straight with Windows 8
Office 365 Coming to Your Home
How You Like 'Dem Apples?
About Sterling Rose
Testimonials About Our Work

 

 

 

Microsoft Patch Day

 

The second Tuesday of every month is known as Microsoft Patch Day. It's the day that Microsoft issues all of its software patches designed to make your operating system more secure and efficient. We recommend you run Microsoft Update to find the appropriate updates for your Windows OS software and for other Microsoft programs you run, such as Microsoft Office. If you're not sure where to find Microsoft Update or which patches and updates to download, call us at 973-433-6676, and we'll walk you through the steps.

 

Getting Straight with Windows 8 

 

Microsoft is scheduled to release its new Windows 8 operating system Oct. 26, and for the first time in almost 25 years of tech support,  we have some real concerns about a new OS. 

 

Office 365 Coming to Your Home

 
We've always been proponents of cloud-based computing. You can keep your applications up to date and your data secure - and pricing has always been good for businesses.

How You Like 'Dem Apples?  

 

Apple device users have a lot to celebrate. The new iPhone 5 was introduced, and the new iOS6 operating system was made available for newer iPhones, iPads and iPod Touches.   There's a lot to talk about, most of it good news. 
Sterling Rose Provides Personalized Solutions for Your Home or Business
 

Software applications have radically changed the way businesses work. Unfortunately they have created their share of unique problems. These problems range anywhere from badly designed to badly implemented software systems. We take pride not only in our engineering abilities that create solutions but also in our re-engineering abilities that enable us to help client derive maximum mileage out of their IT investments.

   

We are expert in

  • On-site and Remote Solutions
  • Telephone Support
  • 24/7 Availability at no charge
  • Spyware Removal
  • Supplement IT Staff
  • Backup and Protect Important Data, Including Financial and Multimedia files
  • Wireless Security
  • Networking
  • Hardware and Software Installation
  • Website Development
  • Database Design
  • Training
Testimonials About Our Work

 

Here's What Customers Say About Norman and Sterling Rose on LinkedIn

 

 "Norman does a great job making sure that the IT support he provides is timely and accurate. Our questions and concerns are addressed quickly and our systems run smoothly; Norman does an excellent job. We highly recommend Sterling Rose for IT support and consulting needs." 

- Keith Kulper, President & Founder, Kulper & Company, LLC

 

 "Norman has been providing support for our business both when we were living in New Jersey and now that we are in Atlanta. Much of the support has been remote now that the business is located at such a great distance. Norman has always been extremely responsive and very thorough in his work with our company. We have had our share of issues with our technology and have been very quick to call Norman, who has responded immediately with the assistance necessary to solve the problem. I heartily recommend Norman as an IT Professional and will be very happy to answer any questions. "
- Dr. Paul A. Flexner

 

 

 "Norman provides professional IT services to our growing non profit with a demonstrated high degree of expertise so we can accomplish our mission and continue to grow and serve our community. His work with Morris Habitat includes helping us move from a patchwork of IT work to a more streamlined and organized system as well as rescuing us (read-solving the problem) on a moment's notice when IT glitches happen. In addition, he understands the nonprofit environment of the importance of providing cost effective IT services at affordable rates." 

- Blair Bravo, Morris Habitat for Humanity
About Sterling Rose LLC
Norman Rosenthal has an extensive background in PC support and networking. With more than 20 years of experience in IT support in a wide range of industries, he has demonstrated his effectiveness in solving problems. He learns your systems and allows your business to drive your technology, working closely with your software and telecom vendors. He has received numerous awards for his outstanding customer service skills. Norman also is known to find problems before they happen preventing major downtime. He enjoys working with customers and gains great satisfaction in solving people's problems and helping them get on with their busy days.

 
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Contact Us
Sterling Rose LLC
9 Sudberry Drive
Morristown, New Jersey 07960-2654
973-433-6676

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Sterling Rose is a proud member of:

 

 

Morris County Chamber of Commerce