Sterling Rose, LLC IT Support for business & home

September 2012                                                                                                                              
VOLUME II ISSUE VI   

Our Newsletter

 
Back-to-School Special:
Is Your Home Network Ready for School? Let Us Check.

 

You go your school-age children all their new clothes and supplies, and they're ready to lean. But is your network up to speed? With more online capability required for homework and research - not to mention collaboration with fellow students on special projects - you need to make sure your home network has the reach and speed they need to maximize their educational experience.

We can help. Contact us to arrange a free home network assessment. We can recommend equipment and steps to improve your network and make sure everything is properly installed.

Phone: 973-433-6676

Email: sales@sterlingrosellc.com 

 
We invite you to check out this month's Technology Update articles. If you see something that sparks an idea or raises a question, please contact us right away by email or phone. We pride  ourselves on being responsive. 
    
Word of mouth is the best way to build a business in this field. Please share this email with your friends.   

  

And remember, we are only a phone call or email away.

  

Sincerely,  


Norman Rosenthal
Sterling Rose LLC  

  

 
 
IN THIS ISSUE
Microsoft Patch Day
Credit Cards: Small Businesses are Big Targets
Lowdown on Hijacked Email
The Device Trap
About Sterling Rose
Testimonials About Our Work

 

 

 

Microsoft Patch Day

 

The second Tuesday of every month is known as Microsoft Patch Day. It's the day that Microsoft issues all of its software patches designed to make your operating system more secure and efficient. We recommend you run Microsoft Update to find the appropriate updates for your Windows OS software and for other Microsoft programs you run, such as Microsoft Office. If you're not sure where to find Microsoft Update or which patches and updates to download, call us at 973-433-6676, and we'll walk you through the steps.

 

Credit Cards: Small Businesses are Big Targets     

 
Accepting credit cards is a way of life for many small businesses, and most owners don't give a second thought to extra layers of data security. After all, what can a small mom-and-pop store have that would be attractive to hackers? Well, as it turns out, small businesses are big targets because they're pretty easy to hack - and a valid credit card number is a treasure.  See how you can protect those treasured valid credit card numbers.  

 

Lowdown on Hijacked Email

 
Emailing information is fast and convenient. We do it often without a second thought - and that discarded second thought can come back as a painful reminder that you need to be careful to prevent your email address from being hijacked.

The Device Trap

 

When I was a kid in New Jersey, we were careful about having long telephone conversations with people in California because it was very expensive. Last summer, my wife and I thought nothing about calling our kids in New Jersey from our vacation in Australia because an Internet phone call was free. We associate the Internet with free, and that can be a costly trap when streaming content over the 'Net onto tablets and smartphones. Sterling Rose has some tips to manage your online usage and expense.

 
Sterling Rose Provides Personalized Solutions for Your Home or Business
 

Software applications have radically changed the way businesses work. Unfortunately they have created their share of unique problems. These problems range anywhere from badly designed to badly implemented software systems. We take pride not only in our engineering abilities that create solutions but also in our re-engineering abilities that enable us to help client derive maximum mileage out of their IT investments.

   

We are expert in

  • On-site and Remote Solutions
  • Telephone Support
  • 24/7 Availability at no charge
  • Spyware Removal
  • Supplement IT Staff
  • Backup and Protect Important Data, Including Financial and Multimedia files
  • Wireless Security
  • Networking
  • Hardware and Software Installation
  • Website Development
  • Database Design
  • Training
Testimonials About Our Work

 

Here's What Customers Say About Norman and Sterling Rose on LinkedIn

  "Norman's work has been exceptional. I needed a lot of hand holding to get through this and relied on him to complete things I didn't understand or have time for. He came through for me in every case. I highly recommend him."
- Bill Berger, Principal,  Practical Resources, LLC


  "I enjoy working with Norman on many different levels. On a personal level he is a terrific guy who truly wants to please his clients. Professionally he has the skill sets to make this possible. Whether it is setting up a new computer or trouble shooting an older computer Norman is thorough and efficient."

- Arne Salkin, Cash Flow Analyst/Account Executive at Transworld Systems Inc
 


  "Norman has quickly and efficiently resolved any IT issue I have had. Keeps us in business."

 - Rick Ostberg,Wholesale Apparel Sales Professional
About Sterling Rose LLC
Norman Rosenthal has an extensive background in PC support and networking. With more than 20 years of experience in IT support in a wide range of industries, he has demonstrated his effectiveness in solving problems. He learns your systems and allows your business to drive your technology, working closely with your software and telecom vendors. He has received numerous awards for his outstanding customer service skills. Norman also is known to find problems before they happen preventing major downtime. He enjoys working with customers and gains great satisfaction in solving people's problems and helping them get on with their busy days.

 
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Contact Us
Sterling Rose LLC
22 Cedar Road
Cedar Knolls, New Jersey 07927
973-433-6676

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Sterling Rose is a proud member of:

 

 

Morris County Chamber of Commerce