IT Support for business & home | Northern NJ | Sterling Rose LLC

MARCH 2012                                                                                                                               VOLUME II ISSUE II  

Our Newsletter


First of all, we hope you are enjoying our new format for the Technology Update. More than just a new look and feel, our newsletter articles tie more closely with our website. Our goal is to make it easier for you to get more information about each article's talking points, and if you find something that needs our attention, we've made it easier for you contact us about it. 
 
Second, we're back on our regular schedule - the Thursday preceding Microsoft's Patch Tuesday. This month, it's March 13. Why is Patch Tuesday important? Two key reasons: 
  1. The available updates cover security holes (we have more to say about security in this  newsletter) and product enhancements and bug fixes.
  2. Even if you have new Microsoft software, it still might require an update that has not yet been  applied. These important updates will help you keep your computers and systems up to date.
We invite you to check out this month's Technology Update articles. If you see something that sparks an idea or raises a question, please contact us right away by email or phone. We pride  ourselves on being responsive. 
    
Word of mouth is the best way to build a business in this field. Please share this email with your friends.   

 

And remember, we are only a phone call or email away.

 

Sincerely,  


Norman Rosenthal
Sterling Rose LLC  

 

 
 
IN THIS ISSUE
Microsoft Patch Day
YouChoose Chooses Sterling Rose
Your Internet Connection ? Your Responsiblilty
Its Pary Time (Apple & BYOD)
Whose Domain Is It, Really?
About Sterling Rose
Testimonials About Our Work

Microsoft Patch Day

 

The second Tuesday of every month is known as Microsoft Patch Day. It's the day that Microsoft issues all of its software patches designed to make your operating system more secure and efficient. We recommend you run Microsoft Update to find the appropriate updates for your Windows OS software and for other Microsoft programs you run, such as Microsoft Office. If you're not sure where to find Microsoft Update or which patches and updates to download, call us at 973-433-6676, and we'll walk you through the steps.

YouChoose Chooses Sterling Rose


See our YouTube video from YouChoose. It's about three things that are really close to our heart: 
  1. Music
  2. Sterling Rose - and our sterling service
  3. Charitable fund-raising

Our service goes without saying. We're passionate about it.

Music and charitable fund-raising are also our passions. YouChoose raises funds for non-profit causes through live music events, built around one particular decade. You request the songs that are played.  You can even sing and/or play along with your YouChoose Band!  Money is raised from your song requests, ticket sales, dinner, merchandise and sponsorship integration.

Click on the YouChoose link, and you can still join the fun to support two of our favorite charities, Noah's Ark and 11th Hour Rescue at 80's Night: Live in Concert. It's this coming Saturday, March 10, from 6:30 to 10 p.m. at the Ukrainian American Culture Center in Whippany.

 Noah's Ark Animal Welfare Association11th Hour Rescue 

 

Your Internet Connection? Your Responsibility


If somebody commits a crime while using your Internet connection, you are legally responsible.  This is totally avoidable. Click here to learn how we can make your network secure.

 

  Apple and BYOD - It's Party Time

  

 Today's office is a BYOD (bring your own device) party, with offices running Windows-based computers and people carrying phones and tablets with different operating systems. We're not here to be party poopers. We're here to help you party hearty. Click here to 'party on' - technologically speaking.   

 

Whose Domain Is It, Really?

 

Your domain name, that URL that brands you through your website and email, may not be yours or under your control.Click here to learn how we can help you maintain your good name.

Sterling Rose Provides Personalized Solutions for Your Home or Business
 

Software applications have radically changed the way businesses work. Unfortunately they have created their share of unique problems. These problems range anywhere from badly designed to badly implemented software systems. We take pride not only in our engineering abilities that create solutions but also in our re-engineering abilities that enable us to help client derive maximum mileage out of their IT investments.

   

We are expert in

  • On-site and Remote Solutions
  • Telephone Support
  • 24/7 Availability at no charge
  • Spyware Removal
  • Supplement IT Staff
  • Backup and Protect Important Data, Including Financial and Multimedia files
  • Wireless Security
  • Networking
  • Hardware and Software Installation
  • Website Development
  • Database Design
  • Training
Testimonials About Our Work

 

"After a year of fighting with my iPhone and Outlook 2010, I finally did the job right: I stopped wasting my own time and hired someone who knows what they're doing. I had talked to

 

another IT company before you, but didn't get the feeling they had a good solution. The instant I talked to Norman, he 'got it.' I was impressed with his solution, the speed at which he worked, and fact that he delivered exactly what was promised at the price quoted."

- Dave Felder (Hired Norman as an IT Consultant in 2012)


"We had first utilized Norm Rosenthal's services in November, 2011 in regard to installing the latest version of QuickBooks: Enterprise 2012. He met with me, other RENEW staff as well as other IT consultants; he mapped out a plan with us and he finished the conversion within ½ of day. He had a great game plan and followed through with it."


 -Richard T. Michalowski, Jr. (Hired Norman as an IT Consultant in 2011, and hired Norman more than once)


 "Norman came to my rescue when my computer crashed in the middle of a very important project. Not only was he able to fix my computer in no time, he was also able to save all my data, update my virus protection, but he also spent the time with me to teach me how to properly maintain my computer so it can run at its optimum. Would absolutely recommend him to anyone."

 

- Gigi Galina Schwartz (Hired Norman as an IT Consultant in 2009, and hired Norman more than once)  

About Sterling Rose LLC
Norman Rosenthal has an extensive background in PC support and networking. With more than 20 years of experience in IT support in a wide range of industries, he has demonstrated his effectiveness in solving problems. He learns your systems and allows your business to drive your technology, working closely with your software and telecom vendors. He has received numerous awards for his outstanding customer service skills. Norman also is known to find problems before they happen preventing major downtime. He enjoys working with customers and gains great satisfaction in solving people's problems and helping them get on with their busy days.

 

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Contact Us
Sterling Rose LLC
22 Cedar Road
Cedar Knolls, New Jersey 07927
973-433-6676

Visit Our Web Site  

Sterling Rose is a proud member of:

 

Morris County Chamber of Commerce  

 

 Parsippany Area Chamber of Commerce  

 

New Jersey Technology Council