education

THEEducation Report                May 2012

May . . . was named for Maia the Greek goddess of growth. We are all about growth at CU*Answers.  Helping you advance in proficiencies associated with your job and establish a pattern of learning is one of our primary goals for you as an individual and for the growth of your credit union teams. The list of classes for this month is short, but that only means there is opportunity to try out our other learning venues. Available to you 24/7 is our Learning On Demand site where you will find recordings of popular classes along with other previously recorded programs including compliance topics and an entire series, Financial Literacy for Board Members.  May is a good month to tap into our Online Campus too, available through the Network Links button in an active CU*BASE session.  Or you can access the campus from the Internet using your assigned User Name and Password.  Contact us at csr@cuanswers.com if you need help with any of these options.
 
Education Express our complimentary, informative spotlight for this month will be hosted by Jim Lawrence, Manager of Disaster Recovery and Business Resumption Services.  What are some common, costly mistakes organizations make when developing their Business Continuity Plans? Attend this session and learn some tips to gauge the effectiveness of your plans and see if they are on track.  Register for the Education Express  May 24th, starting at 2:00 pm ET.

Web Conferences 

Normal Web Conference Fees Apply unless specified

  

  

 

Web Conferences in May

May 16th, 17th and 23rd

 

 

Wednesday, May 16 

3:00 - 4:30 pm

4.20 Report Builder 1: Working With Computer-Stored
Data for Reports and Inquiries

 

Thursday, May 17

3:00 - 4:00 pm

3.25 -  SRS Bookkeeping Services - Sharing
our Policies and Procedures

 

 Wednesday, May 23

3:00 - 5:00 pm

2.21 - Managing Self-Service Delivery Products:
Audio & Online Banking,
Mobile Web & Text  

 

 Fee waived for these classes

 

Thursday, May 24

2:00 - 2:30 pm

EX.2012 - Education Express (fee waived)

 

Wednesday, May 30

3:00 - 3:30 pm

XT.50.E- Xtend: CU*BASE Tracker Boot Camp (fee waived

Classroom Sessions
 

Classroom Instruction in May
 

Tuesday, May 22

SE.51 Quarterly Collections Roundtable

2 Identical Sessions at CU*Answers

9:30 am - 12:00 pm

1:30 pm - 4:00 pm

Ohio Regional Training Event 

 

This unique opportunity promises a full day of education brought to you by by Jim Vilker and Geoff Johnson, both recognized for their expertise in the credit union industry.  When you attend, expect to learn about  enhanced teller and lending workflows, Middleware creating a solid Lender*Hub, Enterprise Risk Management, Policy Swap and Exam Share, recent CU*BASE enhancements, and how Concentration Risk might factor into your next NCUA Examination. 
 
Wednesday, May 23

9:00 am - 4:00 pm

RT.7 - Ohio Regional Training Event

Details Here

Here's Help!

  

Documentation of our products is not lacking, but how do you quickly find what you're looking for? For tips on accessing and using resources available to you, we recommend the series: Documentation: Tricks of the Trade publications!  

 

The theme this month Documentation: Tricks of the Trade #6 is Research using 'Show Me The Steps'.

 

Check out our previous publications:

Documentation: Tricks of the Trade #1 (Theme:  Getting Where You Need to Be)

Documentation: Tricks of the Trade #2 (Theme:  It's Me 247 documentation)

Documentation: Tricks of the Trade #3 (Theme:  Report Builder, Canned Query and Files)

Documentation: Tricks of the Trade #4! (Theme: Leadership Dashboards)

Documentation: Tricks of the Trade #5 (Theme:  CU*BASE Releases)

 

(All "Documentation: Tricks of the Trade" publications are also available from our website: www.cuanswers.com > I am a Client > Docs & Information > "D" for Documentation)

 

Education Services
In This Issue
Web Conferences
Classroom Sessions
Ohio Regional Training
Here's Help
Education Express
OnDemand
Planning Ahead
Class Notes

Education Express


May 24, 2012

2:00 pm - 2:30 pm ET

Fee Waived

 

10 Common Mistakes in

Business Continuity Plannng

 

An Executable Plan

Lessons Learned

Common Misconceptions

Principals of BC

 Better Vision/Better Results 

  

Register to attend here!

 

Get your own copy of this newsletter!

Join Our Mailing List

Get It OnDemand 

If you missed our CU*BASE 11.6 Release Training or our
Special
Preview Training for 

Teller & Member Service

you can catch them here at

ondemand.cuanswers.com. Or click the links for quick access.

CU*BASE 11.6 Release

CU*BASE 11.6 Teller/Member Service Preview

Planning Ahead

This edition of the Education Report lists current opportunities,
but if you're looking for classes to
take in the future, check out the Education Catalog.
Choose your classes, then remember to register
at our registration site. http://cuanswers.com/education

Class Notes

  

Register for all classes at our registration site.  http://cuanswers.com/education   

Times for all classes are in Eastern Daylight Time EDT.

Normal web conference fees apply unless otherwise noted.

 

WEB CONFERENCE FEES

To help defray the web conferencing service costs of producing a web conference we pass on a fee of $20 per half hour per connection.

 

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CU*Answers Education Services

education@cuanswers.com

800-327-3478