education
Newsletter - Healthcare Alternative Header Image

Did you know?

March 2012

Every month at CU*Answers . . . holds new information to be aware of and has something noteworthy to remember.  Did you know?  That's our purpose behind publishing this short, informative newsletter. Here are a few things we think you'll want to know. 

 

Ready...Set...Release

The teams at CU*Answers have been at it again, and we're ready to roll.  CU*BASE Release 11.6 is due to be implemented in March.  To prepare you for what promises to be some pretty exciting enhancements, we've scheduled two identical training sessions.  Choose the one that works best for you. 

RE.1 CU*BASE Release Training 

 

Thursday, March 8th 

3:00 to 5:00 pm ET

OR

Wednesday, March 14th

3:00 to 5:00 pm ET

 

Why are there two sessions scheduled?  Glad you asked.  It's got a lot to do with the broad scope of changes in the software.  Listed here are just a few items to get you enthused about signing up for class.

  • Teller/Member Service changes including "Teller Currently Serving"
  • Lending changes with updated loan application screens and credit report analytics
  • See/Jump aggregation tools for members using online banking
  • EFT changes
  • Auditing changes
  • Plus more ... 

  

Release Documentation:  You can always find it!  Once a CU*BASE release has been implemented, the documentation is available for reference on our cuanswers.com website.  We keep it in a safe place for easy  access. Catch up here:

http://cuanswers.com/client_release_summaries.php

  

Learn from the experts!

 

Network Compliance Teacher: 

It's been over three months since the inaugral edition of this newsletter hit the streets. The positive response tells us we're on the right track as a network in providing professional and timely education to the challenges of regulation and compliance. Whether you are a compliance officer or simply want to understand the challenges of what we face as an industry, the Network Compliance Teacher is a worthwhile
e-publication. Be sure to tap into the resourceful Advisor Site to read the current edition and those kept in archive for reference.

 

Topics in the cycle for this edition are:  Wire Transfers, Dormant Accounts, High Risk Accounts, and Risks Associated with Third Party Relationships.

 

Due to be published in March, you will find it here on the Advisor Site.

   

Education Express: March 

 

What's up this month for our complimentary Education Express?  It's a new and exciting feature for It's Me 247 ...  Mobile Text Banking.  Join us on Tuesday, March 20th at 3:00 pm to discover the easy method of bringing this exciting new technology to your members. Laura Welch-Vilker will guide you through the simple steps of configuration, show you how to create an icon for your mobile banking page and demonstrate the member experience. Whether your credit union has already decided to offer mobile text or is still on the fence, this session, offered free of charge is for you.  Register for Education Express here.

 

Remember the Education Express segments are always free of charge.  Join us! 

  

 As always, you can register for courses online from the Education page at: http://cuanswers.com/education/

  

Release Documentation 

You can always find it! Once a CU*BASE release has been implemented, the documentation is available for reference on our cuanswers.com website. We keep it in a safe place for easy access. Catch up here:

http://cuanswers.com/client_release_summaries.php

 
About This Publication 
This is a monthly information capsule for clients of the  CU*Answers  network.  Go ahead.  Forward it to your colleagues and peers or suggest they subscribe and get their own edition.  Geared to answer your questions, please send topics you would like us to cover in future editions to education@cuanswers.com.

 

  Resources

CU*Answers is committed to serving and educating credit unions through dynamic, informative channels. 

 

Visit these prominent information sources in the network 24/7:

 

CU*Answers website

 

Register for Events 

 

Audit Link Advisor

 

Managed Services website

 

OnDemand Media 

 

CU*Answers Newsstand

 

CUA Online University 

24/7 Course Registration

From this newsletter, click this link.  Or if you'd rather tour the CU*Answers website and see what else is out there, here's the step-by-step process. 
  
Start at cuanswers.com - click
> I am a Client
> Education
> then select View by Category or Date
> then click the View Selected Course button.