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THEEducation Report August 2011 |
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August is . . . often associated with the dog days of summer which runs from about July 3rd to August 11th. There are theories about how this idiom came about but it's commonly described as the hot, sultry period in summer when very little productive work gets done. Well, we at CU*Answers are here to dispel that myth. The teams are hard at work building a learning community to assure our clients receive the benefit of education, even when temperatures soar.
This edition of the Education Report lists the opportunities for August, but if you're proactively looking for classes coming up in the future, check out the Education Catalog. Choose your classes, then remember to register at our registration site. http://cuanswers.com/education Education Express our complimentary, informative spotlight for this month will be hosted by Annika Dieringer, Marketing Specialist with Xtend. Come and learn how you can use Sales Trackers to make significant inroads toward your marketing objectives this year. Register for the Education Express Thursday, August 25th starting at 3:00 pm ET and learn how to configure sales trackers, how they can help you talk to members, and using them as tools for effective follow-up after the conversation. |
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Web Conferences
Normal Web Conference Fees Apply
Wednesday, August 17 3:00 - 4:00 pm
Thursday, August 18 3:00 - 4:00 pm
- 5.50 Interactive Online Collections
Thursday, August 25 3:00 - 3:30 pm
- EX.2011 Education Express (fee waived)
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Classroom Sessions
Tuesday, August 23 9:30 am - 12:00 pm
1:30 pm - 4:00 pm
SE.51 Quarterly Collections Roundtable (9:30 or 1:30)
Two identical sessions for you to choose from. Spend the morning or afternoon learning new techniques for managing delinquency, setting achievable objectives for your teams, and using tools available to you. This is a highly interactive forum where discussions turn into valuable takeaways you can use in your own credit union. Remember that there is a SE.51.A Web Conference review 2 weeks later on Thursday, September 8th from 4:00 - 5:00 pm. |
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Here's Help!
Show Me the Steps! Help [SMTS], has become a training success story. This is one area that's expanding almost daily, but we still have room for more topics. To further promote that belief, CU*Answers sponsored a contest to rally more collaborative spirit and collect complete step-by-step instructions for some of your favorite CU*BASE functions. We've broken 100! More than 100 entries have been received to date. You still have until July 31st to submit your entries.
Keep in mind the topic must be new, submitted after June 23, 2011, and has to be ready to post with complete step-by-step instructions of the process. Read more here.
This is where to find Show Me the Steps.
Use Open Show Me the Steps Online Help at the top of the CU*BASE Reference Page. Or access this system via CU*BASE by clicking the  or from Networks Links.
We encourage you to contribute even after the contest.
We welcome your step-by-step instructions at anytime. This help system has proven to be an excellent complement to GOLD Online Help and the Learn About this Feature in CU*BASE. To contribute, go to the Network Links page in CU*BASE, find and click on:
Remember documentation of existing systems and new functionality cooking in the Kitchen is a continual process. Visit often! cuanswers.com > I am a Client > Docs & information is a good starting point for knowledge and expertise. |
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Education Express
Thursday, August 25
3:00 pm - 3:30 pm ET
Fee Waived
Sales Trackers
What are Sales Trackers?
When to use them
Configuring
Creating
How to follow-up
Register to attend here !
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Get your own copy of this newsletter!
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Class Notes
Register for all classes at our registration site. http://cuanswers.com/education
Times for all classes are in Eastern Daylight Time EDT.
Normal web conference fees apply unless otherwise noted.
Please pass this newsletter on to others. If you received this newsletter from someone else, you can subscribe here to get your own copy next month. |
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