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May 2011

Show Me The Steps [SMTS]

There's new help in town, and it's growing like wild fire. Since its advent in October 2010 it has already topped 101 procedures.  Do the math.  In 7 months Show Me The Steps has grown from a spark of an idea to the 100 plus Step-by-Step instructions we have today.

  
What is Show Me the Steps?
Show Me the Steps Help System is a fresh concept in learning how to use CU*BASE, and we keep adding to it.  Check out these step-by-step directions for commonly performed tasks in CU*BASE.  Topics currently include Teller, Member Service, Accounting, Lending ...and the newly added Collections, including how to handle a bankrupt member.

 

How Do I Access Show Me the Steps?  

There's more than one way to get there.  Try these:  Start at cuanswers.com > I am a Client > Docs & Information > click on Open Show Me the Steps Online Help    OR  if you're already  in CU*BASE click the blue question mark  OR from Network Links.

 

How Can I Contribute?

We are eager to add more procedures to SMTS Help System and you can help.  As users of CU*BASE, you are positioned to contribute relevant topics with the step-by step procedures you use.  Or suggest a topic and we'll write it!  Go to the Show Me the Steps! help from the Network Links page.  Click:

    Show Me The Steps

  
About This Publication 
This is a monthly information capsule for clients of the  CU*Answers  network.  Go ahead.  Forward it to your colleagues and peers or suggest they subscribe and get their own edition.  Geared to answer your questions, please send topics you would like us to cover in future editions to education@cuanswers.com.

 

  Resources

CU*Answers is committed to serving and educating credit unions through dynamic, informative channels. 

 

Visit these prominent information sources in the network 24/7:

 

www.cuanswers.com

 

ms.cuanswers.com

 

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