Show Me the Steps! Help Now Includes Over 100 Step-by-Step Directions. The Show Me the Steps help system is a relatively new way to learn how to use CU*BASE, and we keep adding to it. Check out its over 100 step-by-step directions for commonly performed tasks in CU*BASE. Topics currently include Teller, Member Service, Accounting, Lending ...and the newly added Collections, including how to handle a bankrupt member.
Open Show Me the Steps Online Help
Bankruptcy
· Freeze All Sub Accounts of Bankrupt Member
· Create Collections Tracker for Member Not Delinquent
· Remove Bankrupt Member From Tiered Services
· Block Sending of Statements to Bankrupt Member
· Stop Notices from Being Printed to Bankrupt Member
· Update Credit Bureau for Bankrupt Member
· Unenroll Bankrupt Member from Online Services
· Hot Card All ATM Debit Cards of Bankrupt Member
· Remove Co-Signer from Receiving Notices
· Verify Bankrupt Member Not Receive ANR Notices
Collections Basics
· Sort Accounts Work Collections Screen
· Work Delinquent Account
· Create Collections XX Tracker for Member
· Consolidate Trackers
· Remove Negative Balance Limit
How Do I Access Show Me the Steps?
Use Open Show Me the Steps Online Help at the top of the CU*BASE Reference Page. Or access this system via CU*BASE by clicking the 
icon or from the Network Links.
How Can I Contribute?
Interested in having some frequently-asked steps posted? You can contribute directions to the Show Me the Steps! Help System from the Network Links page. Find and click on
Remember documentation of existing systems and new functionality cooking in the Kitchen is a continual process. Visit often! cuanswers.com > I am a Client > Docs & information is a good starting point for knowledge and expertise.
