On Monday December 6th, an eight-hour workshop will be presented at the IHI National Forum highlighting the Business Performance System at Thedacare. This is better described as the "lean management system" Thedacare has been building over the last seven years.

The workshop will be led by Kim Barnas, a VP at Thedacare, and a key architect of the management system. Kim will show how this management system is used with real life simulations and videos that highlight the six core principles that are built into the "management standard work." Attendees will learn what standard work looks for presidents, vice presidents and managers and how this activity ties to the true north metrics of the organization.

John Toussaint will describe the senior executive framework required to build a lean management system and will explain the core cultural enablers that underpin this system.

Attendees will be able to experiment with the standard work created at Thedacare and will have the opportunity to interact all day with the people that helped create it. In addition, all standard work will be handed out at the session and attendees are free to take that back to their own organizations. We hope to see you at IHI December 6th.

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• View the Webinar or Download the Slides
• Purchase the related book: On the Mend
• NEW: Author Q&A - questions that we didn't have time for in the webinar

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