InFocus Training, Inc.
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Issue No 2 April 2010
Greetings!  
Stephanie
 
The Law of Reciprocity in simplified terms means you get back what you put forth.  If you want people to treat you in a certain way, you treat them that way first.  An even more significant application of the law is that you draw to yourself what you set out for yourself.  In other words you get what you expect.
 
The subconscious mind does not know the difference between reality and unreality, it believes whatever you tell it and it lives up to your expectations! It subconsciously causes you to behave in ways that draws to you, what you have set out for yourself.  A negative expectation produces a negative result and a positive expectation generally produces a positive result. 
 
In my coaching practice I often get clients coming in who have hit a wall in their career, or are in a sales slump. That wall is in their mind. The attitudes and beliefs stored in their subconscious are telling them they have gone as far as they deserve to go. Self-limiting beliefs are the # 1 cause of poor performance.
 
Challenge those beliefs, raise them up to a conscious level and examine where they are coming from and why.   Program your mind with higher goals and aspirations as a person can never behave in a way that is inconsistent with their underlying beliefs. 

Sincerely,

Stephanie Lease
President, Infocus Training
Forward this issue
 Employee Disengagement - The Cure
 
7 Catalysts for Engagement
 
Engaged EmployeesIn March we presented some facts on the extent and costs of employee disengagement.   Engaged employees enjoy what they do, identify with their organization and care about the customer.
 
That all translates into improved profits, innovative ideas, superior safety and enhanced customer relationships.   So, sounds like the best way to go, right?  But how do you go about creating & sustaining engaged employees?
 
Behaviors that are reinforced will repeat and those that are not will dissipate. Simply put, organizations must create environments that reward engagement.  Discover 7 Catalysts organizations have found ensure they don't lose their high potentials & turn their disengaged employees into involved employees
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Lessons from the Gym
Have a PURPOSE! 
 
An instructor at my gym was working with a client and I overheard him ask, rather loudly "Why are you here?"  (Apparently the client was not putting enough effort into the task)   "Everything you do should have a purpose" he continued, "When you focus on the purpose you can zero in on ways to improve your efforts and find better methods to achieve the desired result."   
 
That thought stayed with me throughout the day as I realized how true it is about everything we do.   If the purpose is to relax when you go lay out by the pool, don't take a report to work on with you. You are defeating the purpose. If your purpose is to improve your sales volume you must be constantly aware of how you are spending your time and be asking yourself, "is this activity moving me closer to my goal?
 
I serve on a Board of Directors for my HOA. We volunteered for the roles because we had a common goal of wanting to make some specific improvements.  Yet often we spend too much time getting sidetracked in non-productive dialogue.  When we lose sight of our purpose we lose direction and may never reach the goal. Keeping your purpose in mind helps you stay focused on the objectives and find better ways to accomplish them. 
In This Issue
Employee Disengagement - The Cure
Lessons from the Gym
Test your International Savvy
The Golden Rule
 
 International Quiz
What you dont know CAN hurt you! 
 
How well you understand the differences in the attitudes, beliefs and thought processes of people from other cultures determines the success of your interactions.
 
Take our brief quiz to see how you score and find the answers to what you dont know!
New Seminar Series
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Upcoming Seminars
If you have to deal with people to be successful this program is a must! 
 
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Please e-mail us your input on topics of interest for future editions. We value your input and welcome new ideas.
Infocus Training, Inc  310-271-9005
 
The Golden Rule 
            Why it doesn't apply  
 
Everyone  telegraphs their personality style in countless ways, such as the way we shake hands,  behave in meetings, how our offices are decorated, whether we're brief or chatty on the phone, even the way we play golf!   
 
The key is learning to spot these clues, identify the other person's style, and adjust our own behavior to reduce chances of conflict and facilitate open communication.
 
Each "Style" has their unique communication preferences and people will "shut down" when a communication approach conflicts with their preference. 
Everyone has unwritten rules for how to deal with them. Learn the rules for each personality type and avoid tension by treating people as they want to be treated, not as YOU want to be treated.
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