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ECP eNewsletter
In This Issue
Latest News
Providers Face Challenges Converting to EMR
Case Study - Secondary Medicare Claims
Should You Draft a Business Plan?
Motivate Your Medical Insurance Staff
ECP Submits Claims Billed on HCFA 1500 & UB04
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April 2010
Greetings!
 
We are sending you some timely news and updates to help keep you informed on matters that pertain to the healthcare industry and ECP.
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ECP has a new Facebook fan page!
Check it out an become a fan so you receive up to the minute updates and can start conversations with other organizations just like yours to share best practices and other information.
 
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Providers Face Challenges Converting to EMR 
A year has passed since the HITECH Act within the American Recovery and Reinvestment Act became law, with its enhanced protections of patient data and tens of billions of dollars to accelerate the adoption and use of electronic health records. What do you need to get done to be ready?
 

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Case Study - Secondary Medicare Claims
Staying in Compliance Without Upgrading Practice Management Systems
Medicare requires that secondary claims be sent electronically but many practice management systems can only produce a print image. Clients also have problems submitting secondary claims via the HCFA 1500 format because they do not provide enough informational fields for all the required secondary payer data. This case study explains ECP's solution that saves our clients from having to upgrade their practice management systems to stay in compliance with Medicare.
 

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Should You Draft a Business Plan?
Some managers of medical groups run their practices from the strategy inside their heads and have never taken the time to draw up a formal business plan for their groups.
 
A documented business plan helps you:
  • Develop goals and objectives
  • Identify your value proposition
  • Demonstrate that can break even or make a profit
  • Identify financial risks and possibilities
  • Raise outside investment funding
  • Articulate your business model
  • Secure department financing
  • Attracts top talent
  • Develop an exit strategy
Motivate Your Medical Insurance Staff
Get back to billing basics by using the following tips to help your staff work through conflict and help them improve their problem solving skills 
  • Communicate with your employees compassionately about the difficulty and frustration in their work environment.
  • Match employee skill levels to appropriate tasks and provide continuing education to improve their overall skills.
  • Stress the importance of personal detachment from patients so service delivery isn't interrupted.
  • Offer verbal communications training to all employees to improve the most essential skill they need for their jobs.
  • Emphasize that staff remain neutral when patients ask about which insurance plans to select.
  • In unclear situations have employee's ask themselves "Who's problem is it?" so they can create boundaries between their responsibilities and the physicians responsibilities.
ECP Submits Claims Billed on HCFA 1500 & UB04
ECP has a great deal of experience submitting claims for various specialties including:
  • Plastic Surgery
  • Physical Therapy
  • Dermatology
  • FQHC's (Federally Qualified Health Centers)
  • Optometry
  • Chiropractic
  • Podiatry
  • Anesthesiology
  • Ambulatory
  • Orthopedic
  • Counseling Service
  • Flu Shots
  • And More
About ECP
ECP is a medical claims clearing house for 10,000+ providers nationwide. Since 1990, ECP has helped providers to reduce costs, increase productivity, and speed up the collection of receivables from payers and patients. ECP provides outstanding, results oriented customer service to our clients; helping them to manage the billing cycle. ECP is committed to maximizing the production and cash flow of our clients through proven industry experience, established processing methods, seasoned personnel, and cutting edge technology.
 
For more information, please visit www.4ECP.com