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John S. Gordon - Business and Personal Coach
"You have the greatness and the power. I just help you turn on the switch."
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Dear ,
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 Welcome to Issue 128. If you did not receive a previous issue, you may use the archive link below to view it now. The mission of "Marvelous Mondays" is to offer an inspirational thought, a practical exercise, some humor, or a simple tip to jump-start your week and to enhance your life, business, outlook or relationships.
Please feel free to forward "Marvelous Mondays" to others who will enjoy it.
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UNMET EXPECTATIONS
| We have discussed expectations, how to express them, how to negotiate them, and how to make requests. In short, how to get your needs met.
Now let's look at unmet expectations. I call this a BREAKDOWN, which is the breaking or violating of a commitment, promise, or agreement. Neil Sedaka sang, "Breaking Up is Hard to Do." Today we'll discuss why breaking down is also hard to do. We'll discuss breakdowns in both the business and personal context. |
| BUSINESS BREAKDOWNS AND CHOICES | If an employee causes the breakdown, the supervisor and the employee have choices. Here are just some of the choices.
1. Supervisor's Choices:
- Emotional: The supervisor can whine, complain, get loud and angry, berate, or ridicule. Does this work?
- Donal Trump Them: "You're fired."
- Open up a new way of communicating by renegotiating the terms
- Surrender: You can decide to let it go.
2. Employee's Choices
- Get angry or defensive
- Quit
- Respond in a way to keep the job
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BREAKDOWN IN PERSONAL RELATIONSHIPS
| A typical example is the teenager who returns the family car full of litter and empty of fuel, which is a breakdown of the agreement. There are a lot of choices. Here are a few:
1. Parent:
- Take the car keys away
- Ground the child
2. Teenager:
- Apologize and immediately clean and refuel ALL the family cars
- Get rides from others
- Get a job and buy a car
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WHAT IF YOU DON'T LIKE ANY OF THE CHOICES?
| Often a person does not like any of the choices. You still need to just pick one and move on.
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| EXERCISE | | This week, I invite you to share the Marvelous Monday with someone in a business or personal relationship.
Tell them you'd like to use the language of "breakdown" as a tool for communication and getting your needs met. The success of this exercise will be shown by the ACTION taken.
Alert: Because of patterns and habits, you may encounter some obstacles. If I can be of any help in this or any other way, please let me know.
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"Actions speak louder than words."
- Everybody's grandmother
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| REVISED: JOHN'S BIO | John has owned several businesses, is an attorney, and has practiced in the estate and business areas. In addition, he coaches businesses owners, executives, entrepreneurs, professionals, speech makers and presenters. He also coaches persons wanting to accelerate their careers or who are considering a career move or retirement. He is also a life coach.
**John is currently accepting a few new coaching clients.** |
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