Welcome to Issue 107.  If you did not receive a previous issue, you may use the archive link below to view it now.  The mission of "Marvelous Mondays" is to offer an inspirational thought, a practical exercise, some humor, or a simple tip to jump-start your week and to enhance your life, business, outlook or relationships. 

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This is the second in a series on powerful communication tools.  In our last issue, I discussed the somewhat unknown communication tool called FEED FORWARD (click here for that issue).  It is a very positive tool.
 
Today, we are going to look at another powerful tool, which I'll call the COMPLIMENT.  Here is a business example.  One of your employees (Jim) is procrastinating on putting together his material for a presentation that is due in 2 days. How should you approach Jim?
 
1.  CONFRONT (COMPLAIN).  You can confront Jim and say something like this, "Jim, I need to remind you that you have a history of procrastinating and this project is due in 2 days and you need to start preparing immediately."  This approach might be effective.   However, this often comes across as complaining and negative.  Right?  Haven't we all experienced that?  So let's look at approach #2.
 
2.  THE COMPLIMENT.  "Jim, I can hardly wait for your presentation which is just 2 days away.  You always do a fabulous job.  We're all looking forward to being there to learn."
 
Which approach do you think is more likely to move Jim to immediate and positive preparation?