Issue No. 43
September 2011

Miele & Riedel proudly present...

 

Miele/Riedel 

 

A unique and fascinating Wine Seminar with Maximilian Riedel

Monday, October 3, 2011 - 6:00 PM

Miele Gallery, Toronto

 

 

In a unique and fascinating wine glass tasting, Maximilian Riedel, 11th generation glassmaker and CEO of Riedel Crystal, will demonstrate the relationship between the shape of a glass and our perception and enjoyment of wines.

 

Uncork your inner sommelier and take a journey through our world of glasses and senses and learn about our glass creations and our unique philosophies on the ultimate enjoyment of wine.

 

Early registration is encouraged as space is limited and sells out quickly - visit www.miele.ca/Riedel

 

Cost:  $99/person (Includes 3 piece "Sommeliers Tasting Set" - Retail Value $370.00)

Set contains one of each: Sommeliers Burgundy Grand Cru, Bordeaux Grand Cru, and Montrachet.  You keep the glassware!

 

MIELE GALLERYMiele Gallery

161 FOUR VALLEY DRIVE

VAUGHAN, ONTARIO

L4K 4V8

 

 

 

 

 

@ Highway 400 and Bass Pro Mills Drive, just south of Vaughan Mills Shopping Centre

 

6:00 PM: Reception

7:00 PM: Comparative Tasting

 

Laundry & Housekeeping 101  

with Charles MacPherson

First Class Care Course  

Charles will be in Chicago where he will be partnering with the domestic agency, First Class Care, to teach Laundry and Housekeeping 101 on October 14 and 15, 2011.  In addition, he will be teaching Household Management 101 on October 16, 2011.  For those interested in registering for these courses, please visit this website.

"Charles the Butler" in Metro News 

Metro News Logo  

Did you know that Charles has a twice-weekly column called "Ask Charles The Butler" which is featured in Metro News - Canada's leading newspaper with a daily distribution of 1.4 million papers through 7,696 newspaper boxes across Canada? Charles' column on Tuesdays is about social etiquette and on Thursdays it is about a butler's perspective on housekeeping.

 

Read the articles 

Marilyn Denis Logo

See Charles the Butler's latest videos on The Marilyn Denis Show.

See videos

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Miele are proud sponsors of the Charles MacPherson Academy for Butlers and Household Managers.

Miele.ca
The Butler Speaks  

Butler with DessertCome visit us at our blog "The Butler Speaks" for the latest in Butler News.

In the upcoming weeks, we'll be posting some fun travelogue videos of my recent trip to India.

Remember, we love lots of questions and always do our best to answer them all.

The Butler Speaks
Join us on Twitter

TwitterNow you can follow what is happening at butler school and elsewhere by joining us on Twitter.  We hope to see you and look forward to following your tweets too!

You can find us easily with this Twitter Blog Link or follow us @butlerschool if you already have an account.
Charles MacPherson Associates

Charles MacPherson Associates Inc. has over twelve years experience in the luxury residential market and the luxury hospitality market. We have four complementary lines of business:

* Advisory & Consulting
* Training
* Placement
* Academy

Today we would like to highlight The Charles MacPherson Academy for Butlers and Household Managers, which is a certified Private Career College located in Toronto, Canada. We teach those individuals seeking to enter the world of service, individuals seeking to upgrade their skills, and employers who wish to enrol their staff for specific skills development.

info@charlesmacpherson.com
Contact Information

Toronto:
507 King Street East
Suite 100
Toronto, Ontario, M5A 1M3
CANADA

(416) 369-1146 office
(416) 369-1743 facsimile

Household Management 101 & 201

Household Mechanical Book
Household Management 101 (2 days) This class delves into the business aspects of household management beginning with abbreviations of the industry, managing household inventories, procedures, manuals, petty cash, and general best practices for a successful over-all household management structure. Know your target audience. Who are your most important clients or prospects, and why?

Household Management 201 (2 Days) This advanced level covers household management issues at the highest level. Attention will be paid to managing large-scale estates and families with multiple properties, large numbers of staff and guests and family members with high profiles. Common problems and issues one typically encounters will be addressed.

 Course Schedule
Table Setting & Service 101

Place Setting
Table Setting & Service (3 days)
A hands-on class includes learning different utensils, china, glassware for service and dining. We proceed on to table setting table space calculation and the different methods of table setting from around the world, as well as understanding the types of table service, napkin folding and the order of service chart. This course is at least 50% hands on.

Course Schedule
Household Mechanicals 101
Central Air System

Mechanicals 101 (1 Day)
An expert from the service industry assist students to understand complexities of a modern household's operating systems and the need for engaging the right professionals to ensure that the systems run properly.

Course Schedule
Butlering Skills 101

Laundry Line
Butler Skills 101 (1 Day)
A professional butler teaches butler traits, code of ethics and then traditional items such as ironing a newspaper, answering the door, making coffee, making tea, dealing with different kinds of coffee such as espresso, cappuccino, latté etc. and finally setting the perfect fireplace.

Butler Skills 201 (1 Day)
This class goes to the next level of service including tray service how butlers manage household and difficult situations within the household and dealing with employer demands.

 Course Schedule
Housekeeping 101 & 201


Cleaning Supplies
Housekeeping 101 (2 days)
One of the most important classes begins with a lecture on understanding the importance of light, temperature and humidity and how it affects the household and furnishings.  Additionally the class covers dealing with spills, safe cleaning techniques, tools, reviewing different surfaces, furniture pieces and how to correctly clean a room, bed making and including turn down service.

Housekeeping 201 (3 days)
Hands on classes learning to correctly clean bathrooms, bedrooms, how to appoint guest rooms, guest bathrooms and then all of the different methods of suitcase packing and unpacking from clothing, make-up, shoes and dealing with dirty items and finally long term clothing storage.

Course Schedule
Clothing & Valet Care 101

Dry Cleaning
Clothing & Valet Care 101 (2 days) This course will include fashion, colours, understanding designers, how men's and ladies clothes are made, understanding the difference between ready to wear, made to measure and couture, learning how to correctly build a gentleman's and lady's closet.
  • Suitcase Packing
  • Suitcase Unpacking
  • Packing for Employers
  • Caring for Furs
  • Leather / Suede Shoe Care
Course Schedule
Laundry 101

Laundry Line
Laundry 101 (3 Days) Understanding the laundry symbols chart, how to correctly use a washer and dryer, preparing clothes for the wash, dealing with stains, ironing, folding of laundry and linens, using a mangle machine correctly, steaming ball gowns, mending buttons dealing with dry cleaning and dying dark clothes.  All of this and more is done in our Miele Sponsored Laundry facility at our Academy, the only one of its kind in the world!

Course Schedule