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Campground Manager SoftwareŽ & : Unbeatbale Software Integration
June 2007 Newsletter
June 2007 - Vol 2, Issue 4

 Greetings! Greetings and salutations from myself and the staff here at Campground Manager SoftwareŽ & . As we head into summer months it is a good chance to reflect on how to improve your efficiencies in your operation and make information processing part of your strategic thought process (as opposed to a cost center).
Thanks in advance for reading our newsletter and hope you like it.
In This Issue Update
X-Charge Anouncement
Scott's Tech Tip
Latest Campground Manager SoftwareŽ Upgrades
Link to
Join Our Mailing List!
Quick Links
Bookyoursite Contracts and Fees logoWe are undertaking a massive renovation of our Internet booking system. Part of that renovation is the implementation of a contract as our company lawyer has been asking. Effective immediately all our customers have to sign a contract to be listed on the server. Seems litigation or the threat of litigation is running the world and I guess we cannot be immune from it.
At any rate we faxed the contract/user agreement out to all our accounts recently. We really need to have those signed and faxed back to Christina at 904-374-4493. Seems our legal people are demanding such. To reward those people who sign and fax back their contract we will freeze their rates at $3 per transaction until May 1, of 20008. Otherwise fees are being adjusted September 1/2007 to $5 per transaction.

I thought I would give you a quick update on some our our progress.
  • Business is very good for our customers. The numbers are spectacular.
  • Well over 60% of our customers pass on the $3 fee to their campers. The consumer is used to paying $9-$12 per reservation at the state park system.
  • We are starting a complete rewrite of the system to better enhance the consumer experience
  • The numbers are increasing at an exponential rate. (Obviously we cannot share our private customers numbers)
  • We have booked over $4.85 million dollars in reservations through
Check out the attached chart for the time of the day the consumer is booking their holiday travel plans. Looks like people book during the day at work in lieu of phoning in and of course they book at night.
reservation time chart

The time chart is interesting as it shows the public no longer has the time nor the volition to talk to a live body. They want and in most cases demand to book over the Internet. It seems people are booking in the middle of the day while they are at work.It seems they do not want to appear to their fellow employees, in the cubical world of offices, that they are not working as other people can hear a phone call. So they book over the Internet where they can do it at their own pace, almost in stealth mode. I guess it is another comment on the time poverty society we live in. Think about that in terms of daytme staffing at your park. Monitor the phones and I think you will see less phone calls and more Internet reservations. Might be a labor saving area there.

If you are not please give it some thought. Pass the fee along to your campers and cut your labor, postage and long distance bills.Contact Chris Rhodes or myself. Or fill in our contact form and we will get back to you. Most of all, give the consumer what he wants or he will go somewhere else.
X-Charge Announces Canadian Authorization
xcharge logo
As some of you may or may not know we have an integrated cc processing piece of software provided by our friends at x-charge. The software is free to the users once you open an account. We are pleased to announce that X-Charge has expanded their certification to Canada. So for all our Canadian accounts you know have the ability to get the free software to process transactions automatically through Campground Manager SoftwareŽ. Their merchant account costs are very competitive and the software works flawlessly in congress with Campground Manager SoftwareŽ. So give us a call or call Attn: Chuck Drake
1202 High Tech Circle
Anderson, NV 89015
Wk: (800) 637-8268 ext.108
Fx: (270) 897-2179

Once you get it set up your labor savings and convenience will cause you to wonder how you lived without it.
Scott's Tech Tip
tech tipSomething Simple

Make sure that Campground Manager SoftwareŽ is turned off on all computers before you leave at night. This will insure that there are no files in use for when your automated backup (assuming you have one) takes place over night.

This also insures that you are working with the correct date for the next day. This is because Campground Manager SoftwareŽ  asks the operating system the date upon start-up. If you never close Campground Manager SoftwareŽ down, it will never ask the operating system the date again.

Till next month, thanks for your time and trust.
Campground Manager SoftwareŽ Updates
Campground Manager SoftwareŽ logoupgrade logo Version 7.30 will be released shortly! Until then Campground Manager SoftwareŽ Version 7.20.9 released on May 07, 2007. The the link to download it for our customers remains the same. You will have to enter your access code and password. Hope you enjoy it!

Version 7.20.9 released on May 07, 2007

Features and Enhancements
  1. added bys usage external reference to usage list (M1501)
  2. added bys usage record id to usage list (M1502)
  3. added button to remove selected lines from list on site usage list screen (M1503)
  4. added total count of the list on site usage list screen (M1504)
  5. redesigned unoccupied sites list window (M1549)
  6. add merchant choice card services code to credit card setup screen (important for PC Charge and X-Charge users) (M1553)
  7. added function access for editing rate when limit rate edit option is turned off (M1555)

  1. fix spelling on archive screen for archiving home data file option (M1495)
  2. when opening site usage window more than one line selected on the map list (M1499)
  3. when changing site on bys reservation the original site booked remains locked in bys database (M1506)
  4. when closing/reopening sites mode status not redrawing (M1559)
  5. getting ok message about pccw.mdb file missing when authorizing payment for x-charge user (M1532)
  6. double click on either list on the vins slot link did not work (M1533)
  7. failed bys synchronization of usage record when doing partial refund (M1535)
  8. getting error msg startup/490 when swtiching between windows from different modules (M1539)
  9. when opening site detail screen for the first time the search criteria labels are missing (M1540)
  10. when using fixed deposit the amount is not redrawing properly when opening bookyoursite parameters screen (M1482)
  11. label not changing when switching between close and reopen sites on the close sites window when on Win Vista (M1548)
  12. redesigned calendar window to make it compatible with Vista (M1550)
  13. when archiving accrual accounting data file relevant posting detail records were not copied into new accounting data file (M1558)
  14. when archiving instead of relevant entries the whole accrual posting log is copied into new data file (M1560)
  15. when archiving instead of relevant entries the whole shift update log is copied into new data file (M1561)
Campground Manager SoftwareŽ $25 Link Discount
In our effort to drive more business through we are trying to generate more links to the site. More links mean more traffic and more traffic means higher placing in Google. Which of course leads to more business at our partner parks.
We also continue to offer our $25 discount off support for those people who link to Details can be found here.
Over the years we have been asked many times to recommend work campers who know Campground Manager SoftwareŽ to our various customers.  So as previously announced we are starting an online classified ad system to connect our customers with people who have Campground Manager SoftwareŽ experience.
Things are progressing on this programming front. We will have a beta version up and running by July 15th/2007. Stay tuned and will be in touch.
That is about it for now. Thanks and again for your trust and your business. If we have not earned that yet please give us a chance.
Peter Kearns
Campground Manager SoftwareŽ
Direct 403-278-3279