 |
|||
|
|||
 |
|
|
|
|||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||
|
||||
|
As some of you may or may not know we offer onsite
training as an option at any time. You can bring us
down to do the install at a new installation or have
us provide a
refresher course for your employees.
The past couple of years we have been sending Chris
Rhodes out to do all the onsite training. With all
his park management experience he was a great fit
and is comfortable in the front desk atmosphere of a
campground or RV park. However Chris has chosen to
spend more time in the sales and marketing of our
products so we have decided to make a change.
.
To that end we have hired Andy and Jane Eaton as our
on site trainers.
For the past 10 years they owned and operated the
Jellystone
park in Grand Haven Michigan.
It is while operating that park that we first began
to work with them. They used Campground Manager
SoftwareŽ and all of its assorted modules at their
park. They quickly became very keen
and knowledgeable, often contributing ideas that
could make our system better.
Recently they sold their park and we decided to
offer them a position to be our new on-site
trainers. After receiving their updated training at
our new office they will be ready to hit the road in
early January.
They have a motor home in which to travel and stay
at the various parks who contract us. In addition
you will get two trainers for the price of one. Jane
and Andy work as a team. Jane's strength is in data
processing while Andy has an extensive accounting
background. Their business acumen will definitely
benefit your park!
We have a two day minimum however if you just
want one day of Campground Manager SoftwareŽ
training then get together with
other Campground Manager SoftwareŽ users in your
area and we can work something out for one day. Give
us a call and we can help facilitate this.
|
||||
|
||||
|
||
|
Commissionable transactions can now be tracked
through Campground Manager. If you work with travel
agencies or other referral outlets, Campground
Manager can track all activity that is generated by
these sources and computes the commissions due to
the various agencies for any time period requested.
|
||
|
|
||
Michael Zalkin owns and runs this park in NY. A long
time very loyal customer whose park and IT
(information technology) demands have made us a
better company.
The Zalkin Family invites you and your family to
have fun and make memories at Yogi Bear's Jellystone
Park. With our extensive recreation program and
facilities, Jellystone Park isn't just a New York
campground it's a vacation resort. Our guests value
the way our family and staff care for them and for
our park.
The is a facility laden park and we invite you to
click on his logo (above) and investigate for yourself.
We would like to thank Michael for his business and
his efforts. If you have any questions or would like
to stay at his park please contact:
Michael Zalkin
Yogi Bear's Jellystone Park
P.O. Box 482
Woodridge, NY 12789
Wk: (845) 434-4743
Fx: (845) 436-7239
e1: NYYOGI@aol.com
|
||
|
|
||
As some of you may have noticed we have added a new
tag line to mostly everyone's signature line called
"connect with me now" or "click for live help". This
is a new service being
offered by Webex which we subscribe to. It allows
our customers and / or new prospects to connect with
us online where we can give them instant
help/advice. A chat session will open to start the
process.
Those customers on a current support plan can get
get instant support and new sales leads will be
channeled to Chris and/or myself.
You can also connect from our
e-support
page on our website. Once you connect a chat
window appears and that starts the process. If you
have a problem or just want some live online support
give it a try. Please make sure you are current in
your support program.
Just part of the ongoing service improvements and
efficiencies we are always trying to achieve.
|
||
|
|
|
|
That is it for this month. Merry Christmas and Happy Hannukah to all our friends in the outdoor hospitality business. Thanks again.
Sincerely,
Peter Kearns
Mission Management
email:
peterkearns@gmail.com
phone:
1-800-547-9147
|
|
