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At Mission Mgt. we have made many changes and
alliances to
the way in which we operate over the last 8 months
or so.
Sometimes I think than we have launched so many
initiatives
that we have not done a good job promoting some of
them.
One of then is the online user forum we put in place
for our
customer base.
Online user forums are a common vehicle on the
Internet used
to better serve your customer base. Not only that we
would
like to develop an online community of our park owners/
operators. You can discuss any topic you like in the
forum as
long as it is professional and falls within the
posted guidelines. Best part is, it is free!
Topics like new recreation ideas, Internet web page
ideas
and or course discuss recommended changes you would
like
to see in Campground Manager SoftwareŽ. We feel we have
the biggest and best parks in North America using our
system. Makes sense that the best ideas should come
from
this group. So jump in! Don't be shy. You will need
your
esupport log in numbers but just call us and we will
get them
for you.
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This month's tech tip is a pretty simple one. How to
search for
a camper by last name. If you do not have his phone
number
or site number or registration number number this is
the way
to quickly search for a registered camper.
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We will be attending the following trade shows
during the
upcoming few months heading into Christmas.
PCOA(Pennsylvania Campground Owners Association)-
November 9-11th ?Scott Taylor. We will be hosting a
user
group meeting at this trade show.
CTPA show- Reno NV. October 3 and 4th- Peter
Kearns and
Chris Rhodes
CONY show- November 3-4th- Scott Taylor
Colorado Seminar and show- October 18-19th ?
Chris Rhodes.
We will be speaking at this show about upcoming
things in the
business and at Campground Manager SoftwareŽ .
ARVC Insites Orlando Fla - November 29- December
2- Booth number 510. We are
a major sponsor of the show and will have a full
complement of
people.
Jellystone LSI symposium- Cincinnati OH. November
9-11 ?We are
sponsoring the YAC meeting and as we are Jellystone
owners
will have 4 or 6 people attending.
Hope we cross paths at some point during this trade
show
season. Please drop by our booth and say hi and see
what is
new. ARVC's website has all the shows listed.
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Mountain Lakes Resort is a long time customer located in the
San Gabriel mountains near Lytle Creek California. Very
large membership park with many park amenities and
programs. I have been to this park and it is beautiful. It is
managed by Ms. Crystal Young. We wrote many things into
Campground Manager SoftwareŽ to satisfy therr operational
needs over the years. Items such as the "Violation" feature
and some of the User Detail screen fields were written for
this park.
Mountain Lakes Resort Campground has full hook-ups, two
fishing lakes, three swimming pools, clubhouse, teen center,
store, restaurant, playground, paddle boats, cabins, park
models, activities, and more.
So don't be shy about connecting with Crystal or this park as
they participate in ARVC and give back to the industry.
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We had this tech tip a while back but I think it
requires
repeating.
We have a built in system to email out confirmation
letters to
your campers. All you need is to collect their email
address
and
then run this procedure at the end of the day.
Best of all , it
is
free! (included with any support program)
Already built into the latest version of
Campground
Manager SoftwareŽ .
As Greg Pasternak points out.
"August 2006 -Total parks participating: 39
Total emails processed: 6609
Total files processed: 932
This makes 169 emails per park per month which
represents
saving on postage costs (at 50 cents per
confirmation letter)
of $84.50 Cad per park.
Assuming same rate of generating confirmation emails
park
could theoretically save per year: 12 x $84.50 = $
1,014.00
Cad.
I understand that this is pretty close to what park
pays for
gold annual support package."
So give it a try! It is free! Think of the postage
savings as well
as the labor savings. Call us if you have any
questions. Did I mention it is free? (included
with any support program)
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I have posted a topic in the discussion forum. Do you think we should change the Bookyoursite.com model to charging the consumer $3 or stick to charging the park owner the $3 transaction fee. As we head into the alliance with Reserve America their model is to charge the consumer. What do you think? I would be interested in your thoughts. Campground Manager SoftwareŽ /Bookyoursite.com User Forum
Sincerely,
Peter Kearns
Mission Management
email:
peterkearns@gmail.com
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