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Grow your Business ...
Get Ready for the Future
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|  | | Generate more referrals from physicians that turn into admissions. Master the art and craft of communicating effectively with physicians by applying these words of wisdom from Dr. M. Tray Dunaway. |
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Issue: #240
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August 8, 2012
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Greetings!
... to this issue of Home Health Care Today, the leading electronic newsletter for home health care and hospice executives who want to grow their business and get ready for the future.
Please enjoy this newsletter, and join our interactive community.
Best regards,
Stephen Tweed
CEO
Leading Home Care ... a Tweed Jeffries company |
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New Study Shows Wide Variation in Hospital Strategies to Reduce Readmissions
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by Stephen Tweed, CSP
I was reading through several discussion groups on Linked In the other evening, and came across a posting leading to an article by The Commonwealth Fund that reports on the results of a new national study -
Contemporary Evidence About Hospital Strategies for Reducing 30-Day Readmissions -
about strategies used by hospitals in reducing avoidable readmissions for CHF and AMI.
In reading the report, I was struck by the fact that the recommended strategies to reduce readmissions do not include the use of home health care or private duty home care.
Read More...
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Ten Tips to Survive your next Medicare or Medicaid Survey
|  It's the call you dread. "The surveyors are in the lobby." Responding to a state survey is one of the most difficult and intimidating experience a new agency administrator faces. But it doesn't have to be an intimidating experience. There are some things you can do to get ready, and some things you can do during the survey to make it a positive experience for you and your agency.
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| Increase the ROI of your Home Care & Hospice Association | |
By Stephen Tweed
Every year, I spend ten to twenty days speaking for state and national home care and hospice associations across the US and Canada. I'm a huge advocate for home care associations, and I think every owner of a home health agency, hospice, or private duty home care company should be a member of at least one national association and one state association. I believe you should be active and participate in as many association events as possible.
As many of you know, I have been active in all three of the national home health and private duty associations. I have also been very active for over 25 years in my professional association, the National Speakers Association. I've chaired committees. I've served on the National Board of Directors. I served as National President in 2003. I achieved the associations highest earned designation, the Certified Speaking Professional or CSP. For the past four year's I've served as Chairman of the NSA Foundation, the charitable arm of our association.  And this past July, I was awarded The Cavett, the lifetime service award that is given each year to the member who most represents the spirit and values of our founder, Cavett Robert.
Over the years, I've spend thousands of hours and hundreds of thousands of dollars in my role as a member, a leader, and an evangelist for the National Speakers Association. I even have a line item in my company's P&L for my NSA expenses. At the same time, I've been able to track millions of dollars of revenue in my company over the past 25 years to specific ideas, strategies, and techniques that I learned from my fellow professional speakers. It's been a terrific return on investment for me and my company.
What's Your ROI on your Association Membership?
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UPCOMING EVENTS:
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August Webinar:
"Exceptional Home Care from the Consumer's Perspective"
With Jason Tweed
Put yourself in the shoes of your clients and their families. What are the elements of home care that are important to them? What makes home care customers satisfied, dissatisfied, or enthusiastic? What are the factors they consider when selecting a home care company.
Imagine an interactive presentation with a pioneer in Home Care who is also a consumer of home care services who will give you the "customer's eye view" of an exceptional home care company.  Jason Tweed is the former editor of Private Duty Today, the leading electronic newsletter for owners and CEOs of private duty home care companies. He's also physically disabled, lives in a wheelchair, and uses the services of home care on a daily basis.
No other speaker can bring you this unique perspective on the business of Home Care from the consumer's perspective.
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Permission to Reproduce
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Permission is granted to healthcare publications, associations and companies to reproduce this article in your publication, or to distribute copies to your leaders, on the condition that you reproduce the credits and contact information as follows: "Reprinted with permission from Home Health Care Today. Copyright 2012 Stephen C. Tweed. To receive a FREE subscription to this newsletter, log on to www.leadinghomecare.com"
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Strategic
Planning
for
Home
Health
&
Hospice
| Fall is a time when many executive teams in home health care and hospice begin the process of Strategic Planning. Some agencies have an annual process. Others have a three year cycle. The era of five year plans is pretty much gone.
Stephen Tweed, CEO of Leading Home Care, has been facilitating the Strategic Planning process for home health agencies and hospices for over 25 years. Using the Storyboarding technique from the Walt Disney organization, Stephen has developed a proven model of strategic thinking, and a highly interactive process for getting your senior leaders, middle managers, and board of directors involved. He'll lead you through assessing your current reality, setting a direction for the future, defining your competitive advantage, developing focused action plans, and measuring the success of your agency and your plan.
If you and your leadership team want to have an amazing experience with the planning process, call us to day to set up a conversation with Stephen Tweed to discuss your Strategic Planning process.
| | Visit our web site for more details |
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