Storm Assistance: A Message from Liberty Mutual Insurance 
Please rest assured that in the aftermath of the severe storms in your area, our priority at Liberty Mutual is to keep our customers safe and to restore their lives as quickly as possible. Your safety is our utmost priority, so please make sure you, and your families are keeping up to date on the latest severe storm information available, and are following all safety announcements that are issued for your area.
We have hundreds of claims representatives available 24/7 to respond to our customers should they have an automobile or homeowners loss as a result of the storms. If they need to file a claim, our customers can contact our Claims Call Center any time at 1-800-2CLAIMS (1-800-225-2467), or file a claim online. In addition, a Temporary Mobile Claims Unit is located in the Lowes parking lot at 1201 19th Street North, Bessemer, AL 35020 to answer all of their questions about coverage and claims. Should the AL Department of Insurance designate another location as the official Insurance Village, the Liberty Mutual Mobile Claims Unit may relocate.
Thank you for choosing Liberty Mutual as your auto and home insurance program provider. We truly value our relationship and will strive to exceed our customers' expectations during this emergency.
Sincerely, Liberty Mutual |