On-Site Clinic NewsON-SITE CLINIC NEWSLETTER

The Newsletter for Employer Managed Healthcare
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Web Links We Love
Albany, GA City Commissioners
Checking and Re-checking
Quick Links
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Conferences
 
World Research Group
4th Annual Employee Health Clinic Summit
Orlando, FL
Feb 28 - Mar 2
Vol 14 No 2
February 2011
Greetings!  

In the past few weeks I had the privilege of addressing two conference groups, one sponsored by Global Media Dynamics and the other the annual Health Benefits Conference and Exposition (HBCE).  I learn more from these encounters than anyone in the audience.  One of the most important things I learned this year was that the interest and focus on the provision of workplace health is either intensifying, or it is returning to the level that it had prior to the confusion that the nation began experiencing with the help of the White House and Congress over healthcare reform.

 

I also found that some of the major programs are maturing and that there are some truly innovative people out there who are making real strides in the development of on-site programming.  I will try to report on some of what I learned in this newsletter.  Frankly, it may be time to write another book.

Web Links We Love - U of M and VBID
Consultants don't necessarily know more that anyone else, they just have time to develop a better list of Web links.  We used to say that we had a better library than our clients, but the real source of information on emerging program ideas now, of course, is the Web.

One site to which we often go for solid reference material is the Center for Value-Based Insurance Design that is sponsored through the University of Michigan.  This site includes papers, presentations, background information, and links to credible research and effective programs that have addressed the issues surrounding the design of benefits programs and how they impact healthcare.  You will find many of the authors that we have referenced here in the past including Dr. Raymond Zastrow and Dr. Dee Edington likewise noted on this site.  You will also find an interesting focus group survey on VBID that was conducted by the Midwest Business Group on Health.

Our take on V-BID is not only that it plainly works but also that it is an important component of the incentive process that "guides" the complex consumer choices that are made among many alternatives available that relate to health and wellness.  This site gathers case studies, research, presentations, etc.  and puts them all in one place to address the challenge of coordinating employee incentives with health values by adjusting and fine tuning the economic features of the benefit plan. These are the papers and the authors that we all wish we had read before we implemented our own benefits program (which is supposed to support the narrow networks we have structured).

Albany, GA City Commissioners Contract with Healthstat

The Albany Herald recently reported that the City will contract with Healthstat to provide its employees with an on-site clinic.  There was no timeframe announced with respect to when the clinic will open, but officials are hoping to save about 10% on existing costs.  According to the article, the clinic will be staffed by midlevel providers, and it is not intended that the service will replace existing primary care relationships.   

Checking and Re-checking!
In our quest to bring news and updates, we are frequently surprised at the progress that some of the vendors are making in the integration of services.  If you have not checked out their Web sites recently, you ought to do so.  A good example is the Walgreens Take Care Health Employer Solutions.

 

Walgreens announces job openings and new program developments on a routine basis, and they have the largest position in three very interesting markets:  employer-based clinics, retail medicine, and pharmaceuticals.  They have critical mass, geographic command of key markets, and a national scope.  If you look at their Web site, you will  find that they report on HEDIS scores, and they put pricing and plan coordination right up front.  I have a Walgreens card, and I think I got my most recent flu shot there.  (My doctor is a "medical home."  He has an EMR; however, he couldn't find me in the data base the last time I needed one, so I went to the first sign on a street corner that said "flu shots today - no waiting.")

 

When we do planning now for medical staff development programs for hospitals, we include the "Walgreens factor" in our projections.  Why?  Because much of the primary care in a community that is served by strong retail programs and employer-based offerings incorporates primary care practitioners.  They are deploying consumer health and medical record linkages that hospitals can only envy.   

 

Check out Walgreens.  Keep checking them out.  They are poised to really achieve synergy between social media, consumerism, retail ,and employer services.  

For more on-site clinic news, visit our Web site at www.onsiteclinics.org 

Why can't I ever think of this stuff?   In recent weeks we have all heard of the "ambulatory care ICU."  CHS has announced that their trademarked "Hybrid Health" model has been installed at Vanguard.  We have also learned in the last couple of years about the medical home, the nurse navigator, and the care system coordinator.  Add these names to concierge medicine, ACOs, narrow networks, and value-based purchasing, and we will need a new lexicon of health care terms in order to have a conversation about programming. 

I wish I could think up a couple of good names and acronyms to start using.  I do take credit (or blame) for dubbing the provision of on-site workforce health programs the generic title of "employer-managed health."  Go ahead and re-use this, no trademarks on this one.

I know that in my references above I am missing a couple these new buzz words, but the point is that these are all just new descriptions for old ideas.  We know what medical care and health care should look like and how it should perform, but it doesn't.  So, we come up with new  terms ("programs") to try to inspire action and create a vision of what we need (as opposed to what we are actually getting).

In visiting with a number of people at conferences this past month, they discussed the concept of "risk contracting" with vendors. This is a term, whose use in on-site services agreements, I would really like to clarify in order to avoid its misuse.   The employer who is self-funded is "at risk" for the entire health care spend; and, an HMO or an indemnity insurance company can be "at risk" for the cost of medical care for an entire, specified population.  However, when we use the term "risk contracting" to describe vendor relationships, we need a new term!  This is performance contracting, and it does not transfer the risk of the health care cost to the vendor.  It only puts a portion of the fees paid to the vendor in a bucket that can then be withheld if performance on mutually agreed upon goals is not met.  Call it an incentive, call it a penalty, but don't call it risk or risk-sharing with the employer.

I get the same feeling some people might have when fingernails are scraped across a chalkboard when the term "risk" is used in this way.  Bonuses and penalties are not "risk" when the word is applied to the health costs of a population.  We can ignore ACOs for now, but the vendors in this space are competing on their merits and putting their fees in a contingent performance pool.  I respect that - just don't equate this with the true risk that the employers are accepting as they write checks for ever-increasing health care costs for their employees and their beneficiaries.

  

Sincerely,

 


Mike La Penna

The La Penna Group, Inc.