On-Site Clinic NewsON-SITE CLINIC NEWSLETTER

The Newsletter for Employer Managed Healthcare
In This Issue
Brewer joins CHS
Thinking of Offering Genetic Testing?
Marathon Health in the News
Michelin Family Health Centers
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World Research Group
4th Annual Employee Health Clinic Summit
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Feb 28 - Mar 2
Vol 14 No 1
February 2011
Greetings!
 

January has been a busy month for what appears to be another really active year in health care and the on-site clinic industry in general.   With the health care reform act under attack, new vendors sprouting up, the potential for a new association being formed, and expansion in the number of clinics opening and operating, the newsletter will likely not run short of news to report to all of you.

 

In particular, we attended and spoke at two conferences this past month, so we'll be reporting on the action there in the next newsletter. 

Dr. Ford Brewer Joins CHS Team
Most recently, Dr. Brewer has been the CMO of The Little Clinic, the retail medicine offering of Kroger.  Dr. Brewer is best known in the on-site industry as the medical architect of the Toyota Family Health Center in San Antonio, Texas, which is generally regarded as a "state of the art" example of employer managed care and on-site health programming.

Dr. Brewer will now bring his considerable on-site background and retail medicine experience to CHS, which has emerged as the second largest and fastest growing on-site vendor in the industry behind the Walgreen's Take Care organization.

I personally know of Dr. Brewer's expertise and his considerable talents since we had the opportunity to work closely together on the Toyota project, and he was kind enough to write the forward to my book on workplace health.  If there are future chapters to be authored in the development of on-site programming and the systems that surround them, they will certainly be done by Dr. Brewer and the team that he will form at CHS.  This is just one of among many new changes that will shape the industry in the coming months as programs continue to develop and relationships continue to re-align.
Thinking of Offering Genetic Testing?

Benefits managers - have you been thinking about offering (or have you already offered) genetic testing to your employees in the hopes that once risk factors are identified, their lifestyle behaviors would change?  If so, here's an interesting article based on research which included an attempt to answer that question.  The results of the study were reported on the Web site of the highly regarded New England Journal of Medicine.

 

More than 3,600 participants enrolled in the study initially, and more than 2,000 of these responded to follow-up questionnaires within six months of testing.  The results indicated that ". . . such testing did not result in any measurable short-term changes in psychological health, diet or exercise behavior, or use of screening tests."  (Emphasis added). 

 

Sounds like genetic testing may be interesting, but not particularly helpful in motivating people to change lifestyle behaviors that impact health.

Marathon Health in the News

As reported on our Web site in December 2010, Marathon Health is managing a newly opened on-site facility for the largest food wholesaler in the U.S., C&S Wholesale Grocers.  The facility is located at the corporate headquarters for C&S in Keene, New Hampshire and serves employees and their dependents providing primary care, health promotion and coaching, disease management, pharmacy, and access to the eHealth Portal technology that Marathon offers.

 

Other news from Marathon is pretty interesting, as well.  Also in December, Marathon announced that its health risk assessment and health coaching program achieved a 97% engagement rate for employees of Accellent (employees identified at being at high risk for a chronic condition or who had previously been diagnosed with a chronic condition).  This means that 97% of the employees identified in this category had met with a nurse coach and selected a related goal to work on with health coaching.

 

We all know that on-site services are comprehensive and composed of many different components.  This is just one of those services that on-site vendors provide, some on an "a la carte" basis.  And the term "engagement" seems to be a huge buzzword over the last year.  It can mean many things, but getting employees actively involved and taking responsibility for their own health is critical to the success of any on-site service.  Sounds like Marathon has one offering that works in this regard.

Michelin Family Health Centers

Another large employer has joined the on-site clinic bandwagon.  Michelin has one site already across the parking lot from its North American headquarters in South Carolina.  This facility has only been open a couple of months and is already seeing 160 patients/week with a physician, two NPs and two physical therapists. 

 

The second site is under construction; both are being managed by Take Care Health Systems (the Walgreens on-site arm).  It is worth noting that Michelin's employee turnover rate is very low with an average length of service of 24 years.  Corporations with this type of employee loyalty usually find on-site services more quickly accepted since the bond of trust is already pretty well-established.  The Michelin center is open five and half days per week -not just to employees and their dependents, but also to retirees.

 

The article in which this was reported also referred to comments of George Wright, senior director of site operations for Take Care Health Systems, in which he stated that they are currently working to develop co-ops to provide on-site services for groups of small employers.  Obviously, big vendors are figuring out ways to expand the client base from what has been pretty much only large employers to others who may not have the number of employees necessary to make the service feasible. 

 

For more on-site clinic news, visit our Web site at www.onsiteclinics.org 

Will we soon be reading and thinking about the "ambulatory care ICU?"  I did not know of the concept until recently, but I certainly think that many programs are aware of the logic behind it.  The A-ICU project originated from a foundation-funded effort and organized through the Clinical Excellence Research Center at Stanford.  Current CERC faculty are attempting to design a new primary care model  specializing exclusively in "the most medically unstable decile of an employer-sponsored health plan."  These are the "walking sick" who are coming to work and likely to consume an estimated 55% of a health plan's total spending.  Currently, models of care are being tested in four states, and Stanford is partnering with Harvard on the project.


I
 am sure that this is a great effort by two fine Universities, but it is an old concept.  I am constantly amazed by what strategic thinker Frank Tiedeman calls the "healthcare Ferris Wheel of ideas."  If you stand at the bottom, they just keep coming around and around.  Care management, disease state management, health maintenance, and focused care are all concepts that include or encompass caring for those identified with chronic diseases. 

 

Next issue will also include a rundown on the Global Dynamics Conference and on HBCE.  I am at the HBCE program right now, and they have record attendance, as did the conference in Scottsdale sponsored by Global Dynamics.  Interest and involvement in on-site programing continues to advance.

  

Sincerely,

 


Mike La Penna

The La Penna Group, Inc.