masthead
February 2010: In This Issue
Message from the CEO
Ways to Volunteer
Continuing Education
Volunteer Department News
Message from the CEO
samira beckwith One of the best reasons to be a Hope volunteer is because every single day, you can discover new reasons to take pride in what we do for others.
 
As you know, our volunteers and care team members are always asking, "What more can we do to help this person and their family?"
 
Robert, who is in our care in hospice, has just returned from a vacation with his wife and children. He took his family to Dollywood, in Tennessee, where they had a wonderful time.
 
Robert had a very strong desire to create this moment with his family, to spend this special time with them. Unfortunately, he could not afford the vacation trip. It was his "Hopeful Wish."
 
We helped Robert by making his Hopeful Wish come true. At our request, the Dollywood theme park and a local motel generously provided admission and accommodations. Hope helped to arrange transportation.
 
This is how we fulfill our mission at Hope, to provide exceptional care and support to every individual and their loved ones as they fulfill life's journey.
 
On Robert's "journey," the only thing the family had to manage was driving through the snowy Smoky Mountains! We helped to take care of the rest, and we are continuing to support Robert and his family on their journey through life.
 
Thank you, volunteers, for helping us to support Robert and so many others on their journey. No matter what your role is at Hope, you should feel very proud of what you do, and what we do together.
Hands of Hope 100 Hour Challenge!
We are looking forward to recognizing all the volunteers who have attained the 100 hour milestone (or more)!  Help us meet our challenge of 100 percent at 100 hours for 2010!  This requires two hours per week volunteering.  Can you do it?
Kudos to You!
Congratulations to Hope Volunteer Deanna Pavese for winning the Voice of an Angel for the State of Florida. She represented the Diocese of Venice in a statewide singing competition. Deanna and her mother, Joanne, volunteer in the office and Deanna visits our Hope Hospice House at HealthPark. Click here for more information on The Voice of an Angel Competition: http://www.encounterwithgod.com/angel
Ways to Volunteer
HealthPark Office - Volunteers are needed at the front desk in Hope's home office to greet visitors. All shifts available - Monday through Friday only. Please call Barbara Tvedt.
 
North Fort Myers Community Center - volunteer assistance needed in the office with data entry of bereavement calls.  Prior knowledge of the system is not needed, but volunteers should enjoy computers and be able to help a few hours a week. Day and time are flexible. 
 
Health Fair Help - Please see the events below. Outgoing, social volunteers are needed to talk to the public.  If you able to sit/stand at a table for a few hours, please call the volunteer specialist listed with the event to get on the schedule. This is a great way to educate the community about our important work.

Contact Amy Souza for:
Polk County School Board Retiree Health Fair - Lakeland - 2/12/2010
Polk State College Health Fair - Lakeland - 2/12/2010
Polk County Family Care Givers - Lakeland - 2/27/2010
ABCs of Health Polk County School Board - Lakeland - 3/6/2010
National Women & Girls HIV Awareness Event - Winter Haven- 3/6/2010
Ft. Meade Annual Community Health Fair - Ft. Meade - 3/20/2010
Florida's Natural Growers Employee Health Fair - Lake Wales- 3/25/20

Contact Allison Lao for:
Crystal Lake Club - Sebring - 2/16/2010
Oakridge Health Fair - Sebring - 2/22/10

Contact Colette Johns for:
Lake Fairways - North Fort Myers - 2/17/2010
Church of the Nazarene Health Fair - North Fort Myers - 2/20/2010

Contact Barbara Tvedt for:
Pine Manor Health Fair - Fort Myers - 2/27/2010
Need SPANISH Speaking Volunteer
Continuing Education
Please contact your volunteer specialist to reserve a seat for all classes.
 
Hablas Espanol?  Do you speak Spanish?
Learn conversational Spanish with a qualified instructor. Lessons are provided by a certified and experienced teacher. Lessons are tailored according to the student's specific learning needs and include: grammar, reading, writing, comprehension, accent reduction and most importantly, they are focused on conversation. For more information, please e-mail or call David Kowalski.
 
Classes start February 11 and run every week for six weeks.
Classes are from 12:00 noon to 1:00 p.m.
Community Center Office, North Fort Myers
 
Falls Prevention
This workshop will help you identify the risk factors for falls and how to help your patient to recover from a fall. This hands-on workshop will help you understand your own risk of falls and to avoid becoming a fall statistic.
 
Hope HealthPark Office
Friday, March 19, 2010
10:00 to 11:30 a.m.
 
Hope Hospice House Cape Coral
Friday, March 19, 2010
1:30 to 3:00 p.m.
 
Patient Feeding Class
Volunteers are needed to assist in feeding patients in our hospice houses.  It is important to understand how and when we assist patients with eating.  Volunteers should be patient, social, and available during meal times.   
 
Joanne's House Community Room, Bonita Springs
March 18, 2010
10:00 to 11:30 a.m.

New Volunteer Classes
Please let your friends and family know.  We continue to need patient support and transportation volunteers in all Hope service areas. Volunteer Orientation Classes are 8:30 a.m. to 5:00 p.m.

February 25 - Lehigh Acres
March 5 - Hope Chest Class
March 13 - Fort Myers
April 9 - Hope Chest Class
April 14 - Cape Coral
May 7 - Hope Chest Class

If you know someone who is interested in volunteering, please have them contact Joe Pardi or visit http://www.hopehcs.org/volunteer to complete a volunteer application.
Special Volunteer Opportunity
baseball field

Take me out to the Ball Park... again! 
We are gearing up for another great season at the ball park.  Volunteers are asked to work at least two games.  Please call your volunteer specialist to reserve your spot at the concession stand.  Remember - you need to be able to stand and move around inside the concession stand.  It can get warm, but it's lots of fun!  Shirts will be provided to those who volunteer.  Remember, friends and family can help, too!  This is a great time to bring your spouse and neighbors to introduce them to Hope, and for a fun day together at the park.
 
Below is a schedule of the games as well as a link to the Spring Training home and away games. 
 
Concession Captains are needed!  There will be two captains per day in the concession stand; one opens and one closes the stand.  Captains are responsible to make sure each volunteer has a job and a break while in the concession stand.  Orientation is provided.  Good news: Many of our volunteers are experienced so they know what to do! 

Please call your volunteer specialists now to sign up for your dates, jobs, and shirt sizes. 

Opening Day (for Hope Volunteers) is Wednesday, February 17, 2010 from 6:00 to 8:00 p.m.  Dinner (hotdogs, peanuts, and Cracker Jacks) is provided.  Sign up sheets will be available (at the park?) if you have not all ready signed up.  Tee shirts will be available for pick up and you will have a chance to meet your concession captions.  We look forward to seeing you there.  Please call your volunteer specialist before game day to tell us you are coming. All volunteers should attend. We will review procedures, rules, and changes from last year.

March 5 - Red Sox* - 1:05 p.m. ET
March 7 - Yankees (SS)* - 1:05 p.m. ET
March 9 - Cardinals* - 1:05 p.m. ET
March 11 - Orioles** - 7:05 p.m. ET
March 12 - Mets - 1:05 p.m. ET
March 14 - Red Sox - 1:05 p.m. ET
March 16 - Orioles* - 1:05 p.m. ET
March 18 - Pirates** - 1:05 p.m. ET
March 21 - Rays* - 1:05 p.m. ET
March 23 - Red Sox* - 7:05 p.m. ET
March 24 - Marlins* - 1:05 p.m. ET
March 27 - Phillies** - 1:05 p.m. ET
March 30 - Pirates** - 1:05 p.m. ET
March 31 - Rays* - 1:05 p.m. ET

*     Need 1 captain
**   Need 2 captains
Social Events
edison
Tour Downtown Fort Myers
Discover the legends, lore and rivalry that built Fort Myers on a leisurely guided stroll through the River District of Fort Myers. $5.00 per person, must be paid in advance, no refunds once fee is paid. Please RSVP to your volunteer specialist. $5 payment must be received to confirm your spot. 
 
Saturday, March 20, 2010
Please arrive by 9:45 a.m. for the 10:00 a.m. tour
Tour is a 1.5 hour walking tour
Location: Southwest Florida Museum of History, located on 2031 Jackson Street, in downtown Ft. Myers.
 
Join us for lunch after the tour "Dutch Treat" at the Oasis Restaurant. Space is limited!
 
Celebration of Hope, Cape Coral
Join Hope HealthCare Services and Papa Joe's at the Celebration of Hope in Cape Coral on Sunday, February 28, 2010 from noon to 7:00 p.m.  This event is sponsored by Papa Joe's in Cape Coral... Eddie sez: "Come out and join in the fun!"  There will be bands, food, raffles, prizes, and something for the kids. Click for directions.

2010 Volunteer Appreciation Luncheons
Please look for your invitation in the mail.  If you have not received one, please call your specialist.  
 
Bonita Springs - February 17, 2010 (Note revised date!)
Cape Coral - February 18, 2010
Sebring  - February 23, 2010 (Breakfast - something different)
Lakeland - February 23, 2010
Lehigh Acres - February 24, 2010
Hope Chest - March 7, 2010
Volunteer Department News
Our Volunteer Services Department continues to change and grow.  We have made some adjustments in staff responsibilities to better serve our growing and ever-changing community.  Listed below are changes in staff responsibility as well as offices where they are located.  While our staff may have changed positions, we are all still here to ensure seamless volunteer service to the patients and families in our care.  Any one of the Volunteer Services Staff will help you if you have a question. Please feel free to contact us  Our contact information is listed in every Messenger newsletter. 

Volunteer Manager - Courtney Quirie
Hope HealthPark Office
Responsible for Volunteer Compliance, education, recruitment and management in all Hope service areas
Responsible for collaborative program development for volunteer services

Volunteer Educator - Joe Pardi
Hope HealthPark Office
Conducts all new volunteer orientation classes in Lee County
Processes all new volunteer applications in Lee County

Volunteer Coordinator - Amy Souza
Hope Lakeland Office
Conducts Polk County and new volunteer orientation in Mid-Florida Region (including Highlands and Hardee)
Volunteer Management in Polk County
Volunteer Recruitment in Polk County

Volunteer Specialist - Jean Best
Hope Lehigh Hospice House
Volunteer Management in Hendry and Glades (including Hope Connections Volunteers)
Volunteer Management in Lehigh including new Hospice House opening this spring

Volunteer Specialist - Allison Lao
Hope Sebring Office
Volunteer Management in Highlands and Hardee Counties
Volunteer Recruitment in Highlands and Hardee Counties

Volunteer Specialist - Barbara Tvedt
Hope HealthPark Office
Supervise Office Volunteers at Hope HealthPark Office and Westlinks Office
Volunteer Management at Shell Point
Volunteer Management for home teams in Fort Myers and South Lee County

Volunteer Specialist - David Kowalski
Hope Community Center (North Fort Myers)
Volunteer Management for all Nursing Homes and Assisted Living Facilities in Lee County
Assists with Hope Chest volunteer file management

Volunteer Specialist - Lynnan Grissinger
Hope HealthPark Office
Recruitment and Management of Teen Volunteers
Volunteer Management of Select Care and Hope Choices Volunteers (including the Hope Health Center)
Volunteer Management  at Hope HealthPark Hospice House
Volunteer Management of  pediatric programs (Lee County)

Volunteer Specialist - Nina Tomasello
Hope Hospice House Cape Coral
Volunteer Management of south Cape Coral and Pine Island home teams
Volunteer Management  at Hospice House Cape Coral

Volunteer Specialist - Colette Johns
Hope Community Center (North Fort Myers)
Volunteer Management of north Cape Coral and North Fort Myers home teams
Volunteer Management of East Fort Myers and Downtown Fort Myers home teams

Volunteer Specialist - Barbara Nielsen
Joanne's House at Hope Hospice
Volunteer Management of Bonita and Estero home teams
Volunteer Management of Joanne's House
Subscribe!
email
Subscribe to the Messenger volunteer newsletter by emailing Courtney Quirie.

If you have recently added an e-mail address or changed your e-mail address, please contact your volunteer specialist.
Contact Us
Department Director
Courtney Quirie
9470 Healthpark Circle
Fort Myers, FL 33908
(239) 433-8069 Direct
(239) 482-3380 Fax

Volunteer Trainer
Joe Pardi
9470 Healthpark Circle
Fort Myers, FL 33908
(239) 489-9180 Direct
(239) 482-3380 Fax

Hope Chest
Jane Davis
13821 N Cleveland Ave
N Fort Myers, FL 33903
(239) 652-1114 Phone
(239) 985-7715 Fax

Cape-NFM Facilities David Kowalski
13821 N Cleveland Ave
N Fort Myers, FL 33903
(239) 985-7701 Direct
(239) 652-9211 Fax

Ft Myers, Lehigh and South Lee Facilities
Barbara Tvedt
9470 Healthpark Circle
Fort Myers, FL 33908
(239) 985-7722 Direct
(239) 482-3380 Fax

North Cape, Downtown FM, NFM Home Team
Colette Johns
13821 N Cleveland Ave
N Fort Myers, FL 33903
(239) 985-7728 Direct
(239) 652-9211 Fax

Ft Myers area, Beaches
Lynnan Grissinger
9470 Healthpark Circle
Fort Myers, FL 33908
(239) 489-9181 Direct
(239) 482-3380 Fax

Cape Coral Area
Nina Tomasello
2430 Diplomat Pkwy E
Cape Coral, FL 33909
(239) 656-3240 Direct
(239) 574-6417 Fax

Bonita Springs Area
Barbara Nielsen
27200 Imperial Pkwy
Bonita, FL 34135
(239) 444-4140 Direct
(239) 444-1111 Fax

Lehigh Area, Hendry & Glades
Jean Best
25 Homestead Rd N#35
Lehigh Acres, FL 33936
(239) 415-7217 Direct
(863) 382-0312 Other
(239) 368-2141 Fax

Polk County
Amy Souza
1525 Lakeland Hills Blvd
Lakeland, FL 33805
(863) 370-7017 Direct
(863) 688-4717 Fax

Highlands and Hardee Counties
Allison Lao
4840 Sun N Lake Blvd.
Sebring, FL 33872
(863) 382-7004 Direct
(863) 382- 0359 Fax
TB Tests
TB Test
Please remember to call Brenda Colon at
(239) 313-8235 or (800) 835-1673 to schedule a TB Test.
 
Hope Volunteer Wear
landsend
Hope has partnered with Land's End to provide top quality, branded clothing for you. Click on the image above to visit the site where you can purchase official Hope Volunteer Wear.
Wings of Hope Newsletter
Read our new Wings of Hope Newsletter.  You will have to complete a short registration form online to access the magazine.  After you sign up, you will continue to receive a new copy, by e-mail, three times a year.  You can cancel the subscription at any time.
Donate to Hope
To donate to Hope online, please visit hopehcs.org/donate or call our main line.
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Visit Our Website
Call Our Main Office
www.hopehcs.org
(239) 482-4673
(800) 835-1673